goldsilver.com Arvostelua 1 411

This is the 2nd time they acted very shady about returning my metals. I will never have them store my metals again. I ordered a shipment from Goldsilver Mike Maloney. Fedex was unsucceful in the first attempts to deliver the package. I called Fedex to help them get the package to me since I live in a gated community. Fedex told me:
1. I could pick it up at the distribution center.
2. If i don't pick it up, they will re-attempt to deliver it on Monday 5/15/23
3. If their re-attempt on Monday 5/15/23 is not successful, they will hold the package for 2 days and then return to sender.
I just got back from the distribution center now it is 8:18pm PST and I was told by the distribution center that they had the packages there but they were prohibited from releasing them to me because the sender ( Goldsilver Mike Maloney) opened a ticket at 2:02pm today to have the packages returned directly to them.
Why did Goldsilver Mike Maloney not call me about the situation before opening a ticket?
Why did they not allow the last attempt by Fedex?
Why did they not allow the Fedex facility to hold the package for another 2 days after the last attempt to give me the maximum opporunity to retrieve my package?
Goldsilver company with Mike Maloney charges a lot of money for shipping. Now they will try to charge me again. VERY SHADY! VERY SNEAKY! VERY BAD BUSINESS. VERY BAD SITUATION. VERY QUESTIONABLE MOTIVES. VERY UPSET COSTOMER. MAKE THIS RIGHT AND SEND ME AGAIN FREE OF CHARGE AND DO NOT ACT THIS WAY AGAIN.
(Screen shot of ignored future delivery date attached)

Excellent personalized professional friendly service provided by Samantha in the chat today! Also Devon is absolutely amazing with the same service when ever I call and speak to her!

Great experience! MIKE also provides a wealth of educational content.

Having trust in a company is always #1, then customer service, and value. I always feel safe with the transactions made through GoldSilver and have already referred friends. Keep up the good work!

Extremely concise, easy to read, explains REAL things vs. the ongoing narrative of Central Banks & Govt.’s. Prompts one to develop agitation for having burried one’s head in sand for decades & empowers one to spread Truth. And brings to light “how” to capitalize on this dangerous period of history. A MUST read if you use Currency/or REAL Money.

They ship weeks ahead of some dealers.
They are accurate and very easy to communicate with.

I changed the stars back from 3 to 5. My first purchase with them after checking to make sure they are not a scam site. There has been some delay in receiving my order compared to my previous supplier, but I guess they use a different shipping rate. I am looking for make further purchases if the material is within my expectation.
I got response back to my email, and phone call.

GoldSilver is my number resource for precious metals. With my many orders, I find their products to be high quality and their service exceeds my expectations with their friendliness and speediness.

I always have had a great experience with GS.com. Now that there's so much more of a demand for silver it may take a little more time for orders, but even that being the case the customer service and quality of the silver rounds purchased are 100% immaculate. A great team providing a great service, I haven't a single complaint.

Extremely efficient - This company is the best

Soy nueva en esto y estoy interesada en los metales preciosos como inversion, creo son una compañia confiable gracias

This is our second time buying silver from GoldSilver. This time we opted to get pure .999 silver that was the companies choice and a little less than minted coins. We were very pleased we got all brand new coins that were really cool looking. We will be buying from them again!

Great company to do business with. You can trust them To ship promptly

The ordering process is easy and the content on the site is tremendous.

I am very happy with the follow-through efforts at GoldSilver. They sent me email responses whenever I asked a question, a confirmation email when I placed an order, another email when I sent in my photo ID, status reports letting me know approximately when my purchase would ship and another when it did ship along with tracking information. And now they are following up again. [When I purchased with a different company, I was told I would receive an email when my purchase shipped but no email was sent, so I was unaware, a few weeks later, that it had been waiting for me for several days in the back of the mail room of my complex.]

I will just describe my experience. I bought 145 ounces of silver at an average 'purchase price' of $24.51. When I decided I would like that shipped to me the price to ship was $14.70 per ounce. That made my investment $39.22 per ounce.

Very smooth and painless process to purchase. Wish the turn around time between ordering and shipping was faster

Agent was knowledgeable and helpful. Gave info that not only provided said knowledge, but confidence to make this large, to me, purchase.
Would wholeheartedly recommend gold and silver . com to anyone about to undertake a precious metal purchase/ investment.
Wayne from Pennsylvania.

Easy, fast, and accurate. Great support staff to answer questions in a very timely fashion.