The weather was nice. Our tour guide Bruce is very knowledgeable of the tour, he is an excellent tour guide, highly recommended and special mention to our driver who drove smoothly to our destinations... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Los lugares valen la pena recorrer. No realizamos cola. No nos preocupamos mas que de disfrutar. El guía Oscar con gran conocimiento y mucha disposición para lo que los pasajeros pueda mostrar acceder... Näytä lisää
Yritys on vastannut
Deutlich weniger Busse im Umlauf als bei den anderen Anbietern, wodurch die Wartezeit bei unserem Ausflug mit 3 oder 4 Ausstiegsstellen ca 4h betragen hat. Es sind meistens jeweils 2 andere Buss... Näytä lisää
I had only one day to explore London, so naturally, I had to limit myself to a few selected destinations. With so many iconic places to see and so little time, choosing where to go wasn’t easy. T... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
London Tours and Sightseeing Golden Tours specialise in London Sightseeing and UK tourism. Providing high quality London tours, attraction tickets and day trips to other incredible destinations in England, such as Stonehenge, Bath, Oxford and The Cotswolds. Book one of our guided tours or a hop-on-hop-off bus bus tour and learn more about the history and beauty of the United Kingdom and beyond.
Yhteystiedot
58-60 Petty France, SW1H 9EU, London, Yhdistynyt kuningaskunta
- 02072337030
- reservations@goldentours.com
- www.goldentours.com
3,7
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 76 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Emma our guide explained lots of…
Emma our guide explained lots of interesting facts and made our tour fun. She made it incredibly interactive and humorous; top notch stuff.
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your wonderful review. We're delighted to hear that Emma made your tour both informative and enjoyable. Her knowledge, enthusiasm, and engaging style help create memorable experiences for our guests. We’ll be sure to pass on your kind words and hope to welcome you on another Golden Tours experience soon.
Great tour with Elvin and Anna!
Great tour with Elvin and Anna!
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your review! We're delighted to hear you had a great tour with Elvin and Anna. We’ll be sure to pass on your kind words to them, and we hope to welcome you on another Golden Tours experience soon.
London Royal walking, Jack the Ripper, water tour and hop on hop off
We did the London Royal walking tour and the Jack the Ripper walking tour with Jim. He was amazing, very animated well informed, clear and gave everyone the time to ask questions without feeling that you were wasting his or anyone time. The gentlemen (that was not part of the tour but the actual an operator) that gave the commentary on the water tour was funny and informative. With how much we really enjoyed those outing the hop on hop off was VERY disappointing. Buses were not every 15/30 minutes, driver often forgot the flip switch for the commentary large parts of the city went without description.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the Royal Walking Tour, Jack the Ripper Tour, and the river cruise commentary. Jim will be pleased to hear your kind words about his engaging and informative guiding style.
We're sorry to learn that the hop-on hop-off bus experience did not meet your expectations. Your comments regarding bus frequency and audio commentary have been noted and will be shared with the relevant team as we continue to improve our service. We appreciate your honest feedback and hope to welcome you on another Golden Tours experience in the future.
Do NOT take the Golden Tours Tea Bus Tour
Took the Tea Bus Tour in London. 90 degrees in London and their air conditioning was broken - and no open windows. Passengers were getting sick from the stifling heat and several requested to get off. My group got off and requested a refund. Golden Tours London refused any refund. Do NOT take this awful tour
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your feedback.
We’re very sorry to hear about your experience and any discomfort caused during your tour. This period coincided with one of the hottest weeks on record in the UK for this time of year, which unfortunately led to exceptionally challenging conditions.
Please contact us at customerservices@goldentours.com with your booking reference so we can look into this situation further.
We appreciate your patience and understanding.
Poor booking service.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your feedback.
We’re sorry to hear about your experience with the booking service. Please could you email us at customerservices@goldentours.com with your booking reference and full details of your complaint? This will allow us to investigate the issue properly and work towards resolving it for you.
We look forward to hearing from you.
Exelente tour
Exelente tour, superó nuestras expectativas. La atención de nuestro guía, Josh fue maravillosa ya que nos dió una clase de Historia, geografía y más. La experiencia del señor conductor nos dió mucha tranquilidad y seguridad en todo el recorrido. En definitiva: EXELENTE!! GRACIAS Y LOS SALUDA: Silvia Leal y Alberto de Lima.
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you so much for your wonderful review!
We’re delighted to hear that the tour exceeded your expectations and that Josh and the driver helped make your experience both enjoyable and comfortable. We’ll be sure to pass along your kind words to them.
We truly appreciate you joining us and hope to welcome you again in the future!
Great experience
Great experience, the history of the building, the stunning views and an awesome guide
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your wonderful review!
We are delighted to hear that you had a great experience and enjoyed the history of the building, the stunning views, and the guidance provided during your visit.
Your kind feedback is truly appreciated, and we hope to welcome you again soon for another memorable experience.
it's easy to book a tour
it's easy to book a tour; Attar is very polite, handsome and resourceful, i went to him near the big ben and offered me lot of tours; i booked to stonehenge and everything was sharp and lovely
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your lovely review!
We are delighted to hear that you had such a positive booking experience and that Attar was able to assist you professionally and helpfully. We will be sure to pass along your kind words to him.
It is also wonderful to know that you enjoyed your Stonehenge tour and that everything went smoothly for you.
We truly appreciate your feedback and hope to welcome you again on another Golden Tours experience soon!
Food, drink and fun with the King!
Terrific few hours wandering Borough Market, led by the brilliant Tom King. All the venues were excellent, Tom’s lively, enthusiastic and entertaining presentation unveiled loads of nuggets and it was a wonderful way to spend some time in the capital. Look forward to booking Tom again on our next visit, perhaps Camden next time!
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your fantastic review!
We are delighted to hear that you had such a terrific experience exploring Borough Market with Tom King. It is wonderful to know that you enjoyed the venues, the food and drink, and especially Tom’s lively and entertaining storytelling throughout the tour.
We will be sure to pass along your kind words to Tom — he will be thrilled to hear your feedback.
We truly appreciate your support and look forward to welcoming you back on another adventure soon, perhaps Camden next time!
Stonehenge and Bath made special by tour guide Stefan
Stefan the host was spectacular, explaining everything with the required depth and humour. We really enjoyed his commentary. The driver Reggie was also great, on time, friendly and provided seamless driving! Loved it.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your wonderful review!
We are delighted to hear that you had such an enjoyable experience visiting Stonehenge and Bath. It is fantastic to know that Stefan’s commentary, humour, and knowledge made the tour even more memorable for you.
We are also very pleased to hear your kind words about Reggie and his smooth, friendly, and professional driving throughout the day.
Your feedback truly means a lot to us, and we will be sure to pass your compliments on to both Stefan and Reggie.
We hope to welcome you again on another Golden Tours experience soon!
Upselling to elderly tourists
My in-laws who are elderly and only speaks a little English asked the ticket seller for a bus ticket only but he upsold them a bus ticket with a cruise, which they never wanted. I find it appalling that you prey on tourists who does not mater the language
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for sharing your feedback.
We are sorry to hear that your in-laws were disappointed with their experience. Our team always aims to explain the available ticket options and packages to customers so they can choose the experience that best suits their interests.
We would also like to clarify that all package inclusions and pricing are confirmed before payment is processed. We never intend to pressure or mislead any customer, and we take comments regarding communication very seriously, especially when language barriers may be involved.
Your feedback has been noted and will be shared internally with the relevant team for review and additional training where necessary.
Eccellente
Visita privata alla Torre di Londra. Siamo stati guidati da Cosetta, guida esperta ed appassionata di storia inglese, che ha reso l’esperienza veramente speciale
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your excellent review!
We are delighted to hear that you enjoyed your private visit to the Tower of London and that Cosetta made the experience truly special for you. Her passion for English history and dedication to delivering memorable tours are greatly valued, and we will be sure to share your kind words with her.
We truly appreciate your feedback and hope to welcome you again on another Golden Tours experience soon.
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your feedback.
We are sorry to hear that you are unhappy with your experience. In order for us to properly investigate and resolve the issues you have raised, we kindly ask that you contact us directly at customerservices@goldentours.com with your booking reference and full details of your concerns.
This will allow our team to review the matter in full and work towards a resolution for you.
Driver is very nice and friendly
Driver is very nice and friendly. Great tour overall.
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you so much for your kind words!
We’re delighted to hear that you found your driver friendly and that you enjoyed the tour overall. Our team works hard to create memorable and comfortable experiences, so your feedback truly means a lot to us.
We hope to welcome you again for another great journey in the future!
A great one-day trip from London
Warwick castle, Stratford upon Avon, Cotswolds and Oxford tour is a great choice for a one-day trip from London. Traveling by the Golden Tours coach was comfortable as usual. Both the guide and driver were fantastic. Had a wonderful time exploring the castle, walking the streets of Oxford and visiting Shakespeare's birthplace.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your wonderful review! We’re delighted you enjoyed the Warwick Castle, Stratford-upon-Avon, Cotswolds and Oxford tour, and that both the guide and driver helped make your day so special. It’s great to hear you had such a memorable time exploring each location, and we truly appreciate your kind words!
Oxford Tour
Kelvin and Tyreece were both absolutely lovely! That was a great tour. We saw so much, and learned so much about the area and the sights. I would highly highly recommend this tour!! I would love to do more tours with Kelvin and Tyreece.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your lovely review! We’re delighted to hear you had such a great time on the Oxford tour and that Kelvin and Tyreece made the experience so enjoyable. It’s wonderful that you saw and learned so much along the way. We really appreciate your recommendation and hope to welcome you on another tour soon!
Buss company with our manage or customer care
They claim they are unable to plan or even adapt to changing situations in traffic, even though that is as sure as dead. They have delayed busses for hours and no contingency planning.
While they will leave if you are not there on time. They give you no option to cancel if they are more than an hour late to Harry Potter studio and no idea if you will be left with enough time. It is total chaos no one in the office have any idea of what is going on and there is no supervision onsite. The customer support by phone is rude and cannot do nothing.
They leave their customers with fees for missed dinner reservation in London as they cannot care. You have paid and you are looked in to their customer mismanagement.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few important points regarding the operation of our services.
The advertised bus frequency for our services is approximately every 30 minutes, although timings can vary depending on live London traffic conditions, roadworks, events, and other operational circumstances beyond our direct control. Unfortunately, delays can occasionally occur across the city transport network, particularly during busy periods.
We would also like to note that while delays may have impacted your onward plans, including your dinner reservation, Golden Tours cannot accept responsibility for personal arrangements made independently outside of the booked tour schedule.
Regarding your comments about customer support and onsite operations, our teams do work continuously to provide the latest available updates and assist passengers as efficiently as possible during changing traffic situations. We therefore do not agree with the suggestion that no assistance or supervision was provided.
In relation to the Warner Bros. Studio Tour timing, despite traffic delays, our operational teams always make every reasonable effort to ensure guests still receive the standard studio visiting time wherever possible.
While we regret that the experience was frustrating for you, we do feel that the situation described was heavily influenced by external traffic conditions rather than a failure to operate the service itself.
We waited at Victoria Station on the…
We waited at Victoria Station on the blue line on May 14th for almost an hour. Your man on site kept saying that someone was coming every fifteen minutes. Finally we took the red one in desperation and got on a dead boring ride with terrible canned music. Would never recommend your company. Mogens Vedel
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your feedback.
We would like to clarify that the advertised bus frequency is approximately every 30 minutes; however, timings may vary depending on live London traffic conditions and operational circumstances on the day.
We also understand that you chose to continue your journey on the Red Route after waiting at Victoria Station. Regarding your comments about the route experience and onboard music, we respectfully note that this is largely a matter of personal preference and individual opinion, as many guests do enjoy this route and its commentary experience.
While we regret that the service did not meet your expectations, we do feel our team onsite continued to provide updates based on the latest operational information available at the time.
Armando was a great driver
Armando was a great driver. His knowledge and humor made the ride to Stonehenge seem shorter. Anyone who comes to England should take this tour
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your kind review! We’re delighted to hear that Armando made your journey to Stonehenge so enjoyable with his knowledge and humour. We truly appreciate your recommendation and hope to welcome you on another tour soon!
Elvio was a great host
Elvio was a great host! We had so much fun listening to his narration of historic sites.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Tours UK Sightseeing
Thank you for your wonderful review. We’re delighted to hear you enjoyed the tour and Elvio’s engaging narration of the historic sites. We truly appreciate your kind words and hope to welcome you again soon!
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