All aspects of the trip were first class. Staff attentive, food glorious carriage superb. The entertainment was timely and just enough. The timetable was kept but not rushed in any way. Very minor iss... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Cosa vuoi quando regali qualcosa a qualcuno di importante? Sorpresa, felicità, emozioni... ottimo! Con l'esperienza che ho fatto grazie a loro ho provato tutto questo e molto altro! Assistenza impecca... Näytä lisää
5* definitely. Excellent service, very prompt at responding to emails and questions. I had an experience voucher with added extras, this made booking etc a little more involved, but the process was ma... Näytä lisää
Yritys on vastannut
Ho acquistato un voucher per fare un regalo. Avevo tanti dubbi, era stata la prima volta che acquistavo online delle esperienze. Sono sicura di averlo fatto impazzire, ma il signor Raffaele è stato... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
With over 5,000 gift ideas, experiences and days out in the UK, Europe and beyond, Golden Moments is the best gift experience company.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- info@goldenmoments.com
- www.goldenmoments.co.uk
4,8
Erinomainen
228 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
5 stars for Amy
5 stars for Amy. 🙂
Extremely helpful in organising a vegan afternoon tea!
Very responsive and efficient.
Thank you.
11. elokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Rachael, thank you for your kind words! I do hope you both enjoy your Afternoon Tea. Please get in touch if I can help with anything in the future
ATB
Amy :) x
Customer Service Executive
Natalia was super efficient
Natalia was super efficient, communication was brilliant and her skills to answer all my awkward questions was fantastic. Natalia is an absolute asset to Golden moment. Thank you hugely.
7. elokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Sheetal,
I am very glad that I could help! :)
I appreciate you taking the time to leave a great review on the service you have received from me.
Many thanks,
Natalia
Customer Service Executive
Excellent service and communication
Excellent service and communication, responded very quickly to any question I had about the experiences I was purchasing. Thank you Natalie and Amy for all your help.
2. elokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Clare,
Both Amy and Natalia are thrilled with your feedback!
We appreciate you taking the time to leave a great review on the service you received.
Many Thanks
Zoe
Customer Experience Manager
Natalie was extremely helpful
Natalie helped me fill in the form, she was really really nice. The customer service was excellent.
Thank you Natalie
X
2. elokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Siobhan,
Natalia is delighted with your feedback!
Thank you so much for taking the time to review her service, we are pleased you are happy with the support Natalia offered you.
Zoe
Customer Experience Manager
Bellissimo regalo
Bellissimo regalo, non avevo mai provato un'esperienza di volo così emozionante. Grazie Golden moments e grazie Flavio, ottimo pilota.
1. elokuuta 2019
Oma-aloitteinen arvostelu
Substitution
The item I ordered was not available. I was offered a replacement of (probably) better value and was dealt with promptly and very helpfully by Amy.
31. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Elisabeth,
I have passed your feedback to Amy who is Thrilled!
Many Thanks for taking the time to leave a lovely review!
Zoe
Customer Experience Manager
Bought the ticket for a good price and…
Bought the ticket for a good price and worked like a charm!
29. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Renan,
Thanks for your 5* review!
We are pleased you are happy with your purchase.
Cheers
Zoe
Customer Experience Manager
I won this as part of a tk maxx…
I won this as part of a tk maxx incentive, I am absolutely thrilled, first class service and product
Thoroughly recommend you
27. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Sandra,
We are pleased to hear you are happy with your product.
Cheers for taking the time to leave a great review!
Zoe
Customer Experience Manager
Great and friendly customer service…
Great and friendly customer service very helpful.
26. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Ms Cohen,
Thanks for leaving another great review!
Many Thanks
Zoe
Customer Experience Manager
Me and my husband had an amazing time.
Me and my husband had an amazing time, The pilot made it very enjoyable, even though it was the first time flying for both of us. I just wish it had lasted longer.
25. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Karen,
It's great to hear you had such an enjoyable time on your flight.
Thanks for leaving a great review!
Cheers
Zoe
Customer Experience Manager
Afternoon Tea for 2
Afternoon Tea for 2.
Amy was extremely helpful in arranging my Afternoon Tea experience. Helping to arrange a venue whilst my friend and I are away for a couple of days. We are really looking forward to the experience
25. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Gail,
Amy will be thrilled by your review!
Thank you for taking the time to leave her one, I hope you enjoy your Afternoon Tea :)
Many Thanks
Zoe
Customer Experience Manager
Afternoon tea
Opted for an afternoon tea but unfortunately the only places offering this were too far away from me as I don't drive but I spoke to golden moments who reserved me a booking at a venue which was really close to me so I was really grateful that they could do this for me and the afternoon tea itself was amazing.I would definitely recommend using golden moments as they have so many different experiences to choose from and are soo helpful.
22. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Sarah,
It is always nice to hear when our customers have received great service along with a great experience!
We are very grateful for you taking the time to share your experience with us.
Many Thanks
Zoe
Customer Experience Manager
The experience was very enjoyable
The experience was very enjoyable. I would have preferred more historical references to 'spooky' ones, and seen a little more of 'old London' (the City area), but it was very entertaining.
22. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Linzi,
We are pleased to hear you enjoyed your Haunted Bus Tour it sounds like a great experience!
Thanks for taking the time to send us your feedback.
Zoe
Customer Experience Manager
Excellent service from the Golden…
Excellent service from the Golden Moments team especially Darren- all questions I had were answered fully & promptly- and we really enjoyed our afternoon tea experience- thoroughly recommend!!
22. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Tina,
Thanks for taking the time to leave a 5* review.
Darren is extremely grateful for your feedback.
Many Thanks
Zoe
Customer Experience Manager
I can highly recommend Golden Moments
I can highly recommend Golden Moments as a business to anyone. They are trustworthy and proven to have the highest level of customer care as I have ever experienced.
The Ferrari driving experience was an excellent present for my husband's birthday as in well organized and executed.
21. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Zsanett,
So pleased to hear your husband enjoyed his Ferrari Driving Experience it is one of our most popular experiences!
Many Thanks for such a lovely review.
Zoe
Customer Experience Manager
Great experience
Great experience, good value for money.
Bought for us as a Christmas present, which we really enjoyed
21. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Andy,
Glad to hear you enjoyed your experience, thanks for the great feedback!
Zoe
Customer Experience Manager
Excellent customer service!
Excellent customer service from Golden Moments, couldn’t fault them. Extremely helpful when I needed to to change the date of my trip! Friendly, efficient service. Would highly recommend them.
20. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi LTM65,
Thanks for your amazing feedback its very much appreciated!
Cheers
Zoe
Customer Experience Manager
Great customer service - would highly recommend
I won a voucher for Golden Moments but, as they don't do any activities in Glasgow I thought I would be unable to use it. I got in touch and they were extremely helpful and advised me that my voucher could also be used to purchase something else from their site. I chose a half case of Virgin wine. It arrived very promptly and my husband told me that he thoroughly enjoyed it (I don't drink). Thanks so much Golden Moments!
20. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Karen,
It is great to hear that the team were able to assist you in finding the perfect alternative to an experience on this occasion.
I am glad to hear your husband enjoyed it :)
Many Thanks for your review.
Zoe
Customer Experience Manager
Very helpful
19. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Mrs Donnelly-Shorrock,
Thanks for your 5* review it is very much appreciated!
Zoe
Customer Experience Manager
Excellent service thanks for all your…
Excellent service thanks for all your help
19. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Golden Moments UK
Hi Ralph,
You are welcome, thanks for your great review!
Cheers
Zoe
Customer Experience Manager
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