Globelink Travel Insurance Arvostelua 

Mainly price

It was very simple to set up, without loads of complicated questions. It was also very competitively priced. Had a policy with them now for 3 years and we have complete peace of mind. I would highly recommend Globelink.

Love it, perfect for traveling around USA

Can't speak to a human ended up getting alternative insurance and won't be renewing with you. Vry disappointed with the customer service.

Excellent service I use it every year it has better rates than other companies especially when it comes to medical insurance it’s rates are on average about 50% lower keep up the good work

Used for previous travel, website very easy and uncomplicated. Clear instructions and explanations.

Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue.
The emergency contact team were very helpful and provided daily support.
Happy to report that my claim was fully settled, after the usual checking of my claim evidence.

You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to take them to the Spanish authorities. Flight canceled mid holiday - refused to cover the replacement flight. Or any of the costs prior to the cancellation.

A great product, good value for money. The website was easy to navigate. The terms and conditions clear.

Very friendly and helpful.

Was unsure regarding a couple of items. Phoned and spoke to a lovely lady who was extremely helpful and pointed me in the right direction so I was able to purchase the insurance online

Easy to follow and clear navigation through the online purchase process. Instant policy documents sent via email on completion.

Clear interface, pricing, options and explanations. Terms and conditions are in line with reasonable expectations. Highly recommend.

Transparent website, clear description of policy options, simple and easy to navigate. Also I telephoned with a question and received an immediate relevant and helpful answer.

To be fair I gave 4 for ease of setting up travel insurance and quick response to a couple of questions. I have not had the need to use the insurance as yet so can’t comment on the realities of use.

I've held a family, annual multi-trip insurance with Globelink for the last 5 years. After my one and only claims attempt this year, I strongly recommend to AVOID Globelink, and will be switching elsewhere, and want to warn others of my experience. Coverage appeared to be great, and the process to buy was easy, hence I had stuck with them all these years (my bad). I've never actually had to make a claim until this year, when a flight I was on was delayed arriving by around 30 hours, costing us a day's worth of work. After a few weeks of back and forth via a cumbersome manual claims process with Healthwatch (their outsourced claims department), where I had to repeat the situation multiple times plus some documents were asked for again and again even though I had already provided them, ultimately my claim was rejected on a technicality, because the departure wasn't delayed, only the arrival was delayed. Apparently this was as written into the T&Cs. Even after complaint and request for re-review, there was no room to budge. I've since researched and there are a many other travel insurance providers who do not have this type of exclusion in their T&Cs, so I will be switching. I can only hope to warn other customers too, especially if you think you are paying money to be covered for trip delays, but in this case your claim could be denied based on fine print exclusions, rather than Globelink looking at the substance of the outcome.

This is now the 7th year we have used their travel insurance. Won’t be going anywhere else. Good value and no hidden nasties.

It was OK, I guess

Policy was straightforward, conditions were well explained and easier to understand. Pricing was good for the level of coverage