GDK UK Arvostelua 

Honestly one of the worst customer service experiences I’ve had at GDK Hounslow. I simply asked if a small amendment could be made to my order and the staff member immediately became rude and dismissive, speaking to me with attitude instead of trying to help. There was no professionalism at all. I even had to politely correct her and ask her not to speak to me in that manner. She repeatedly said “listen” in a very rude tone, saying “listen, I’m not making any changes,” even though the food was supposedly packed but still sitting at the restaurant. A simple “excuse me” or a polite explanation would have been far more appropriate.

What makes this even worse is the behaviour of this particular staff member. They were unnecessarily confrontational from the start, made me feel like I was being a problem for asking a simple question, and showed absolutely no respect or basic customer service skills. Instead of handling the situation calmly and professionally, they chose to be argumentative and dismissive, which completely ruined the experience.

I decided to give this branch another chance, but after today I genuinely won’t be ordering from here ever again. Customers should not be made to feel uncomfortable or spoken to disrespectfully just for asking a simple question. Really disappointing experience.

Very disappointed- I cannot describe the content of my kebab as meat. It was more like mush. If it had been heated it would have helped. No pitta - just a supermarket wrap. At least half the filling was raw cabbage.

The portion size, large in particular, is ridiculous. No kidding, the box was smaller than the palm of my hand!

Quick service

IT WAS AMAZING.THE DONER BURGER IS FANTASTIC.NO
WORDS

IT WAS JST GREAT. ORDERED A DONER BOX AND BEST FOOD EVER 5 /5

Their food is cheap and basic, fries are like the £1 bag from freezer place, the kebabs are basic chicken or beef donner and their so called tikka masala kebab is just plain meat filling with some sort of horrendous cold sauce on that doesnt resemble tikka masala at all went straight in bin!
The foods are vastly over priced for what it is and always seem to get orders wrong with no sauce added yet the ploughed it with sauce.
2 visits and 2 big disappointments, wont ever use them again.

Meat is nice, chips was weak. Soggy and cold. Not sure why the overall review is that the portions are generous, the portion I got for £10 was tiny tbh. 50p for a tiny pot of sauce

The food is good and absolute amazing customer service from Misbah she is always polite and helpful girl in the store.overall everything is well maintained.

German Doner Kebab is the kind of place that looks amazing in ads but somehow disappoints and terrible place the second you actually eat there. The meat tastes overly processed, the sauces are way too sweet, and everything feels engineered for Instagram instead of flavor. They charge premium prices for what is basically a glorified fast-food kebab wrapped in flashy branding and neon lights. The portions aren’t even that generous, and somehow every location manages to feel both overcrowded and soulless at the same time. It’s like they took a proper late-night kebab and replaced all the personality with corporate marketing.

As soon as my son ait his food he started to vomit so make sure you keep them away

Recommend you go to your local kebab shop. At least doesn't taste like rat meat

Great customer service and the kebabs are delicious

Absolutely terrible not only did the staff not listen, my food was
Cold undercooked and very bland what a poor company. Just hope that they are not all run the same way. The one I used was Walworth road, I suggest going to a kebab shop which cooks in front of you

didn’t have a good impression on the merry hill brierley hill one as i told them not to pay a specific sauce on my food as i was allergic and they put it on anyway i asked them to change it and they refused to do so which cost me how much money going down the drain

90% salad.GDKrushey Green London just sent me a £20 salad sandwich. It’s a packaged so the meat spills out when you open it and I thought it was packed. Not at all, the meat that spilled out was all of it,underneath was un seasoned limp salad. I do not exaggerate when I say it was 90% salad. I m not sure how this business expect to survive if new customers are treated like this. Truly cynical and disgusting behaviour

Great service provided upon arrival. Warm greeting and accompanied to use the self service portal. Food prepped in a speedy manner and served with gratitude. Special shout out to Nithin for the service at GDK Bexleyheath, Kent

Very good standards of hygiene food quality and service

Placed an order they took my money and then rung to say they won’t deliver and then their phone number doesn’t work what a surprise and I’m left out of pocket. Another one to steer clear from