Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I ordered a tee shirt and when I received it, I owed an additional $6.01 for postage. I know when I ordered it, I paid for shipping. This is ridiculous. I, like the other reviewers on this page, wi... Näytä lisää

Saanut 4/5 tähteä

Ordered a t-shirt and received an empty cardboard envelope. UPDATE: I received the replacement shirt with no problems, Debated a 3 star or 4 star and decided that I will go with a 4 star because the... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Garbage!!! The t-shirt i got looked like it was literally printed in someone's basement. The print was crooked, faded, and just overall terrible. After shipping I ended up paying like $35 for a ga... Näytä lisää

Saanut 5/5 tähteä

I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Bo... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Verkkokauppapalvelu

Yrityksen kirjoittama

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

298 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Quality products

Quality products
Quick delivery
Efficient Support crew/unit
Well done, I'll shop with you again

23. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Craig,

Thank you for your wonderful review! We're thrilled to hear that you were pleased with our products, delivery speed, and support team. We look forward to serving you again soon.

Best,
GearLaunch

Saanut 5/5 tähteä

Excellent experience and customer…

Excellent experience and customer service...answers to all my questions and corrected my errors lol ☆☆☆☆☆
💙☑⭐⭐⭐⭐⭐🤜🤛🥇🎚

7. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Rosalia,

We appreciate the 5-star review! It's wonderful to know that you had a positive experience with our Customer Service team and that we could help you resolve any issues. Feel free to reach out whenever you need assistance and we hope you enjoy your purchase.

Best,
GearLaunch

Saanut 5/5 tähteä

Excellent customer service.

Excellent customer service.
The product received was not to my standard but it was resolved wonderfully. Thank you and I will be shopping again.

24. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Paul,

Thank you so much for your trust and for sharing your experience with our Customer Service!

Best,
GearLaunch

Saanut 5/5 tähteä

I ordered two shirts two sizes and two colors

I ordered two shirts with a specific logo and two different colors. The ordered arrived in a reasonable amount of time and when I opened it, I was impressed with the quality of the shirt and more so with the quality of the print and logo. After wearing both shirts I was about to fuss at my wife for shrinking my new red shirt in the wash only to find out I had accidently ordered the wrong size. one was a large and the other was an XL. I communicated with the company and once it was clear that I need an XL they sent me an invoice for the amount to replace the shirt and did not want me to send the other shirt back. That kind of service and response is what I call excellent customer service. No issues at all. Highly recommend this company for all your print needs.

22. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello George,

Thank you for the 5-star review! We're glad to read about your positive experience with our Customer Service team and how they were able to process your request without too much hassle. We hope to be of service in the near future.

Enjoy your purchase!

Best,
GearLaunch

Saanut 1/5 tähteä

Fraudulent site selling copyright…

Fraudulent site selling copyright brands that harm the end user and the brands they steal. Their phone numbers and emails are fake. Do not buy from this company or any of their affiliates as all their business is a scam from far off countries who only wish to harm people and take your money.

I was told by the company that they will NOT talk to you and the only way to communicate is via email. I sent communications to the "LEGAL" email and it bounces back. They are a complete scam. No one will talk to you even though the CEO of the company who created the GearLaunch.com platform is Thatcher Spring, a real person in Silicon Valley who raised 55MM to create a company that permits Fraud on thier platform with no way to resolve.

22. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello,

Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store.

Notices of copyright infringement should be sent to legal@gearlaunch.com, and they need to include the information outlined here: https://www.gearlaunch.com/dmca/

The notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence.

At GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly.

You can also contact us at hello@gearlaunch.com.

If you have already sent us an email, we can assure you that appropriate action has been taken.

Best,
GearLaunch

Saanut 1/5 tähteä

Fuvk Trump!

Fuvk Trump!! Quit emailing his crap.

22. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Art,

Thank you for reaching out.

If the message you received are automated reminders to an abandoned cart, there will only be a maximum of two. Our messages all have an unsubscribe link at the bottom. On text messages, there should be an opt-out link. If there is no unsubscribe link at the bottom, or if it’s a personal email instead of our support email address, then it's not from us.

If this is in social media, please adjust the settings on the specific app. We are a platform for many online stores that are independent entities and we offer customer service specifically focused on assisting with orders and addressing any other related inquiries. However, each individual store owner handles their own social media and advertising for their website.

If you would like us to look into this further and forward your message, kindly send us the email you received at hello@gearlaunch.com. A screenshot also works as long as it includes the headers, specifically, the email address the email was sent from.

I hope this information helps.

Best,
GearLaunch

Saanut 5/5 tähteä

This company was extremely prompt at…

This company was extremely prompt at getting back to me. Also lovely when it came to the fact that I had ordered the incorrect size. Beautiful product as well. Not only well made but the print on it was impeccable.

15. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Lesley,

Thank you for sharing your experience working with our team.

Enjoy your purchase! We look forward to being of service again in the future.

Best,
GearLaunch

Saanut 5/5 tähteä

Fabulous!

Got my shirt in good time, but I felt it might have been a bit too small for the recipient. Got in touch with the company and they sent a replacement for only a small fee, and I didn't need to send the first one back. Totally delivered on what was promised and my friend LOVED the shirt!

16. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Vanessa,

Thank you for the 5-star review and for sharing your experience with our Customer Service team!

We're glad your friend love the shirt.

Best,
GearLaunch

Saanut 5/5 tähteä

the recipient of the shirt said it very…

the recipient of the shirt said it very nice i myself really loved it cos it says everything bout the and recipient born and raised in Maryland my home

8. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Wanderer,

Thank you for the 5-star review! We hope you enjoy your shirt.

Best,
GearLaunch

Saanut 1/5 tähteä

29th Takedown Notice

I have just submitted my 29th takedown request for stores on the GearLaunch platform selling unauthorised merchandise featuring copyright artwork and logos taken from my business.

29 different stores popped up in the last 6 months.

Although the platform does respond to these takedown requests, its basically 'whac-a-mole' - as soon as one gearlaunch store is shut down, another one opens up, selling the same sh**y quality rip-off merchandise to an unsuspecting public. And GearLaunch gets a cut of every sale.

There may be legit artists and manufacturers using gearlaunch to sell their products. But the simple fact is that the platform takes no responsibility for monitoring and curtailing the illegal content that exists on the platform.

Do not sell your work through gearlaunch.
Do not buy anything from a site that is 'powered by gearlaunch'.

Its a scam.

8. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Alex,

Thank you for your message. As we've explained previously, GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.

Our Trust and Safety team has sent you an email regarding this matter. If you have any questions, please reply to their email.

Best,
GearLaunch

Saanut 5/5 tähteä

Highly Recommend

My order arrived on time and customer service was quick to respond with updates. The t-shirts are sized to fit and they are awesome! I highly recommend them :):)

3. heinäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Dana,

Thank you for the review! We're glad you enjoyed your purchase.

We hope to be of service in the near future.

Best,
GearLaunch

Saanut 5/5 tähteä

Great Service

I inquired about my order on trying to get a tracking number. The response was very quick. Followup to ensure I had any issues with my order.

26. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello David,

Thank you for your review and your trust! We hope to be of service in the near future.

Best,
GearLaunch

Saanut 5/5 tähteä

Had a problem receiving an order

Had a problem receiving an order. Despite having the tracking number, no one seemed to be able to locate it. UPS and even the local post office gave me the run around for over a month. Finally I contacted the company and they promptly gave me a replacement, I had it withing 1 week. Had the post office did a better investigation and realized it was not on the truck, I would have notified them earlier. I could have got the run around but I did not. Totally satisfied with their response and the mug. Would not hesitate to order from them again.

15. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Amy,

Thank you for the 5-star review! It's great to know that our Customer Service team was able to solve your problem easily as that is what we strive to do every day. We hope you enjoyed your purchase.

Regards,
GearLaunch

Saanut 5/5 tähteä

Great Customer Service!

Had a problem with my order where one of the shirts was not available. Dana in customer service was helpful in assisting me with my questions, in ordering a new shirt, and issuing a partial refund ( new shirt was a bit cheaper). I would do business with this company again!

20. toukokuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Mandi,

Thank you for sharing your positive experience working with Dana!

We hope you enjoyed your purchase. We look forward to being of service again in the future.

Regards,
GearLaunch

Saanut 1/5 tähteä

This is a scam company

This is a scam company, not getting any response, tracking number is fake and never received merchandise! Buyer beware!!!!

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Lyne,

Thank you for your message. After checking the tracking number provided to you by our Customer Service team, we see that the order has already been delivered.

If you have additional doubts or questions, please contact our Customer Service team; we'll be happy to help.

Best,
GearLaunch

Saanut 5/5 tähteä

I had a question about the ship I…

I had a question about the ship I serviced on, they got back to me the next day. I ordered a mug, they keep me informed about it. When it was made and the shipping date.

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Robert,

It's great to know that our Customer Service team kept you informed about your order!

Thank you for the review. Enjoy your purchase!

Regards,
GearLaunch

Saanut 5/5 tähteä

My experience was more then I expected…

My experience was more then I expected the mugs were safely packed great. And I will continue to look forward to shopping with your company soon.

23. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Darlene,

Thank you for the 5-star review! We look forward to being of service again in the future.

Best,
GearLaunch

Saanut 5/5 tähteä

Product is great

Product is great. My husband absolutly loved the design. Customer service was outstanding. I contacted them about the shippment. It arrived bit late due to Holidays.. For certain will recomend them to my friends. It was very unique gift!

8. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hi Nadia,

Thank you so much for your review! We're happy your husband loved the design.

Best,
GearLaunch

Saanut 5/5 tähteä

Great product

Great product, quality of shirt was unbelievable great , great team to work with and order from

18. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hi Nathan,

Thank you for the 5-star review!

Best,
GearLaunch

Saanut 5/5 tähteä

T-shirts

Contacted seller with a question of where my order was. Got a reply same time mine was sent. Reply stated not send any more question as it would delay service. Got email that they were being shipped and date to expect.
Quality was great and t-shirts arrived 3 days early. Can't thank them enough for thier customer service.
Thank you
Paul Ellinwood

17. kesäkuuta 2024
Oma-aloitteinen arvostelu
GearLaunch-logo

Vastaus yritykseltä GearLaunch

Hello Paul,

Thank you for sharing your positive experience with us! We’re grateful for your business. Enjoy your new t-shirts!

Best,
GearLaunch

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin