Gameloft Arvostelua 

Game is a scam don't waste any money on them they have been having issues for months and can't fix the problem all they do is give you a runaround I spent a lot of money on it and they close the case by just saying they are working on the issue and nothing else can be done.

Lack of communication... shut down games without notice...cut access from players accounts free or pay to play doesn't matter. Lack of updates ...lack of content...broken aspects of game meaning you can't progress... accidentally gave access of my friends account to another random player ....wouldn't go near another GL game again

This company is a kind of bullies online, I think. You invest real money buying products from their store and I am referring to Asphalt Legends and they take power, performance off your cars making you to loose scores on every multiplayer races; they also mislead the classification on purpose, ex: you are 2nd and race finished they place you in 7th (happen to me 5 days in a row); if you address the issue they not bothered to correct or compensate you of anything. Very poor customer services, very poor responses avoiding taking the blame, they always try to get away with it. They should be investigated.

If I could give this company negative stars I would. I spent about $100 on their Disney Speedstorm game, and was having fun with it, until I randomly received a message that "My account was detected doing suspicious behaviour" at which point I was locked out of playing the multiplayer part of the game I had spent money on. I tried to contact Customer Care as directed but they have failed to respond to me at all. I will not be spending more money on any Gameloft product, and will be advising my friends to do the same.

❌ WARNING: Disney Dreamlight Valley is far from a "cozy" game – it is pure stress and heartbreaking customer treatment.
Disney Dreamlight Valley is marketed as a relaxing, "cozy" game where you can wind down, but in reality, it is packed with manipulative mechanics and terrible player support. The game demands constant attention through time-limited content and highly repetitive, confusing, and time-consuming quests that trigger stress hormones instead of dopamine. The developers intentionally exploit "FOMO" (fear of missing out) to force you to stick to the game. The quests are often extremely poorly designed with zero map markers, cryptic solutions, and endless, frustrating backtracking. You end up running around for hours just looking for tiny hidden items—all just to unlock a single character you want, like Tigger.
The DLCs are expensive, and this is just one of many. To actually get the characters you love is way too time-consuming, completely draining the fun and coziness out of the experience. It feels more like a chore or a second job than a video game. For the price of just one of these many DLCs, or a single package of Moonstones, you could easily buy a full, high-quality game. While purchasing them is technically optional, the game is designed to make you feel incredibly left out if you don't.
However, the absolute worst part of this game is how they treat their loyal players. After investing massive amounts of time and real money into this game, my heart was completely broken when I was flagged and banned in multiplayer for absolutely no reason—just 30 seconds after opening a portal to visit myself. I didn't break a single rule. When I submitted a support ticket, they didn't even bother to read my message before sending a cold, automated reply.
They started investigating me as if I had committed a serious crime. Even though I was eventually cleared of any wrongdoing—which makes sense, considering I play on PS5 and you can't even perform the actions they flagged me for on that platform!—they never once apologized. To make matters worse, the ban notification remained stuck in my in-game mailbox, and multiplayer has been completely broken for me ever since. Because I have put so much money into this game, I became too afraid to ever touch the multiplayer feature again, constantly terrified of losing everything I worked so hard for.
What should be an enjoyable, relaxing time in front of the screen ends up making you tense, angry, and irritated. The game leaves you with constant guilt. If you are looking for true gaming joy, respect for your time, and a safe place to unwind after a long day, stay far away from Disney Dreamlight Valley. It will leave your brain completely overloaded.

Ultimately, the corporate greed and toxic mechanics in this game do the unthinkable: they completely kill your love for Disney. That’s the saddest part.

Kundendienst ist unterste Schublade. Die schulden mir noch Geld. Ich soll mich melden wenn neue Saison beginnt, dass sie mir das gutschreiben (freischalten). Meldet sich seit Tagen niemand. Abzocke pur.

Spielt lieber keine Spiele von diesem Puplisher, gibt nur Probleme... Ich habe mich nach langer Zeit wieder bei Sniper fury eingeloogt (900+ Stunden Speilzeit ) bei steam, und jetzt ist alles weg und muss wieder von neu anfangen. Update: diese Unmenschen haben mir geantwortet und geschrieben das alle Accounts wenn man 6 Monate nicht online ist gelöscht werden hahahaahha was für Loser!

Terrible customer service. The game package my son purchased for Asphalt 9 legends on gave him coins and not the cars. Customer service refused to help. The product is worthless do not buy! Waste of $$$

Er zijn bugs in het spel.( Disney dreamlight vallay)Ik heb hiervoor meerdere keren contact proberen te zoeken maar krijg geen reactie, maar ik kan nu ook niet verder met de game omdat ik de missie Catch am eel niet kan oplossen. Hij vist alles behalve de eel ondanks dat ik wel de trap en alles geplaatst heb.

I bought dreamlight i bought the dlcs i habe contacted them about the game ...I now have 2 quests ones part of a story line that I can't do ....Gaston is stuck in the foollow me to higher grounds which is also part of the mysterious mocked quest ...useless ....now the heart of the lioness i got 2.of the weird fish ot wants i need 2 been trying everyday for more then a week and nothing ...whats the point of the game if you can't do the quests

Terrible customer service and bugs

I’m m having several issues in the game. I contacted support via email three days ago and you didn’t respond.

Firstly during the mission THE DEFINITION OF A HERO I grafted Blue and silver ballon arch, got the notification after I crafted that new item has been unlocked and then mission would not progress as it’s not showing in my inventory. So I thought I made a mistake so I made another arch just the happened the same thing again. No items yet materials had been taken :( twice

The second issue I have is that I’m trying to craft the Comedic meet and greet decor but I don’t have the receipt and it doesn’t show up in the list of furniture recipes.

The third today is that despite hanging out with a friend I did t not get extra items while collecting. And I was collecting pumpkins ok. Pumpkins! You cost me a lot of coins.

It would be nice for you to actually care about your customers. Reddit has hundreds of comments how you are failing your customers by not replying.
Such a shame.

So is there any chance you could fix the bugs as I can’t progress the my missions and I am loosing resources.

Le doy 4 Estrellas por una razón, y es que aunque no lo crean el juego de Nova Legacy era uno de mis juegos favoritos, ya que traía el multijugador, jamás jackie el juego o hice trampa y la verdad me parece injusto que hayan borrado un juego que para mí a sido de los mejores que a hecho la empresa.. por lo menos pido que escuchen mi petición y es que en un futuro traigan a un nuevo Nova Legacy, que si venga mejorado y que eviten que puedan las demás personas jakearlos ya que eso es trampa y para los verdaderos jugadores que no somos tramposos nos gusta los retos que puedan venir en nuestras misiones.. nada más esa es mi petición

playing Asphalt Legends Unite, got random advert after a race and it was about an adult 18+ game... How is this allowed? there will be lawyers happy to investigate this f*k up and possibly shut down this worthless PoS company

I'm a hugeeeeeeee fan of Disney Dreamlight Valley so I watch the showcases that Dreamloft do in regards to new DDV content however for absolutely zero good reason the developers seem to think everybody interested in the content want to know what pronouns each person in the video is! Literally what have pronouns/gender got to do with GAME CONTENT! It's got absolutely zero to do with upcoming dlcs, premium shop items, bug fixes.. Honestly, it's an absolute joke! The worst part is KIDS play the game too NOT just adults so it's literally normalizing all this nonsense for kids! In other words they're trying to brainwash boys and girls to go along with all this pronoun/gender nonsense! Absolutely disgraceful!! Aside from being woke, some items are misrepresented in the Scrooge Store and premium shop for example, the cauldron that can sometimes be purchased at Scrooge is advertised in it's picture as having a green glow inside. When purchased that is absolutely not the case! In October a wonderful Chernabog Changing Castle was to be released in the Premium Store and the original promo picture and the promo pics in the store were completely different to the item once purchased. They were highly detailed, much more fancy looking, walls on the hill bit just stunning! When a lot of us players complained to gameloft they gaslit us, refused to refund our wasted moonstones and changed the promo pics to look like the naff version we all got. According to what I read in DDV Facebook groups a lot of other players were fuming and a lot said this has happened a lot with other advertised in game\premium store items. So to sum everything up, they're woke (obviously NOT a good thing especially for a supposedly family friendly company!) AND they're extremely misleading! They couldn't care less about their players unless the player is a member of the wokearatti. They even decided to leave out their goth community players this year when they decided for the first time since the game launched they'd skip adding a spooky Halloween starpath! That's discrimination tbh! There are many goth community members who love the game and have to wait until October to actually be cared about and this year they decided, nope! Halloween is a lifestyle for a lot of people all over the world and to have that taken away this year was not fair! My final complaint is that the items in premium store are too expensive as are the actual moonstones. There needs to be more ingame ways to earn moonstones like converting our in game currency into moonstones. If you're going to charge us a fortune every week in the premium store we need more ways to earn moonstones that don't involve needing to sell our real life houses! In conclusion I absolutely love, love the game. I'd easily give a 9/10 for the game (lost a point becsuse of the moonstones and misleading promos) but a 0 for gameloft and the current Disney team for having zero empathy, being woke especially when it's supposed to be a family friendly game AND excluding their gothic players this year like they mean nothing!

Dear Gameloft,

I am writing to express my profound dissatisfaction with the service and support I have received while playing Disney Dreamlight Valley (DDLV). My experience has been exceptionally negative, and I believe it is crucial to address the following issues:

Customer Service: My interactions with your customer service have been deeply disappointing. There is a consistent pattern of non-responsiveness to reported issues. When responses are eventually provided, the blame is often shifted to the user's side, despite clear evidence from other players indicating that the problems are systemic. This practice undermines the credibility of your support team.

Feedback Handling: After providing feedback as requested, I was met with an unprofessional response. It was surprising that while my positive feedback was ignored, my critical comments were met with defensiveness and haste. This suggests a lack of genuine interest in constructive criticism or user satisfaction.
Item Management and Loss: I reported a missing storage chest four months ago, which contained items essential for a secret quest. It was only after repeated follow-ups that I received the items, highlighting a significant delay in resolution time.

Premium Purchases: I have encountered issues with premium purchases where items disappeared. Despite reaching out for support, the response was dismissive, advising patience even after already enduring a four-month wait for another issue. This is unacceptable, especially when dealing with paid content.

Overall, the game suffers from frequent glitches, lag, and bugs, which severely impact gameplay. Daily rewards like moonstone chests are often unavailable, further frustrating players. The refusal to address the loss of premium items, despite multiple requests for assistance, is particularly egregious. I have not received any response to my latest complaints regarding these premium items, which have now gone unanswered for over a month.

I used to be an avid player of DDLV, engaging with the game for extensive periods. However, due to these ongoing issues and the lack of effective support, my enthusiasm has waned significantly.

Recommendation:
Players should be advised to screenshot their in-game assets for proof, as it appears there is a risk of item loss without proper documentation.
I strongly suggest that Gameloft reevaluates its customer service protocols to ensure timely and effective resolution of player issues.

While I would rate your service with zero stars if possible, the platform's limitations force me to give one star. In my opinion, your customer service merits a negative rating.

I urge you to take these concerns seriously to prevent further erosion of player trust and engagement. I await your response on how you plan to address these issues.

Disney Dreamlight is a utter joke.
The games freezers all the time, unplayable.
The company do not care, they are just ripping people off.

Disney Dreamlight Valley. Game keeps on freezing which leads to the program not responding and crashing every time I open the application. Review:

I've been a long-time player of Gameloft games, but recent experiences have been disappointing. The frequent in-game crashes, glitches and lags are intrusive, and customer support is slow. Updates often introduce more bugs than they fix. I hope Gameloft can address these issues to improve the player experience.

Gameloft Club doesn't work. Logging in with the same username and password like always but it doesn't log into my account.

can you pls give me Bugatti for free in asphalt 8 if you dont give me the free Bugatti i will delete asphalt 8 and never play it again (you have 1 year only)