Free Spirit Travel Insurance Arvostelua 

A good human experience. So much nicer to deal with a warm human being. So a good experience in contrast to dealing with AI. I hope you continue to have a human contact & least for the few years that my wife & I have to bare our physical frailties

Very helpful at all times, Gave excellent advice.

Straightforward and easy to deal with. Medical questions were grouped by category and generally easy to answer.

This was a renewal. The cost had gone up considerably from last year, because of my age. When I got the paperwork for the policy, I noticed a small error. I rang them up; they made the change and offered me a small refund. Very straightforward

Showed patient in explaining the details in a professional manner .

We have used FreeSpirit several years as they provide quality service and support, even when it came to making a claim due to missed follow on flight.

The representative was knowledgeable and explained about the policy I was considering and other options available to me. I was given ample time to consider my options. Thank you

Laura was very helpful and would seek advice if she was not sure. The main thing I got out of it was that I could clearly hear and understand everything that she said. That is so unlike many other companies - so diction is important and avoids any misunderstanding.

Accommodating of less common conditions like IIH and shunt allowing me to get travel insurance for a fair price. Have used for other family members too. Highly recommended.

The patient lady explained the process clearly, and in much detail in a very genial manner.

Been with free spirit 12 years best company to take out insurance with

Professional, friendly and helpful staff, over the phone. Everything explained clearly.

Very quick and easy to get a quote and but travel insurance

What a pleasure it was to deal with the lovely Trisha today. I needed help covering a child waiting for an operation. Trisha talked me through the whole process, made sure I understood everything and helped me make sure everything was covered for our upcoming trip. The communication was fantastic, and she made everything so easy
I had previously been so worried, but Trisha put me at ease with her friendly, bubbly personality. She is honestly a credit to her team, and I can not thank her enough for helping out in an incredibly stressful situation.
I will be recommending this company in the future to all friends and family!

I had a query on the wording of our renewal so I called customer service and they were excellent and very friendly

As a returning customer I thought that having to complete the medical questionnaire again was excessive. Otherwise a relatively simple process to get the policy renewed.