Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Really great payroll system coupled with a great workplace pension scheme. Good AI support via chat with even better, and very swift, human support if you have any problems (kudos Cristine!) Fanta... Näytä lisää
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I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Näytä lisää
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I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!
Yhteystiedot
Buxton Court, 3 West Way, OX2 0JB, Oxford, Yhdistynyt kuningaskunta
- hello@freepayroll.uk
- www.freepayroll.uk
4,9
Erinomainen
178 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product is really easy to use
The product is really easy to use, and suits my purpose perfectly. The support is also extremely helpful and human agents are on hand to talk you through any problems or questions you may come across to give you a very quick and easy to follow resolution.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Henry,
Thank you for your great feedback! We’re glad to hear the product is easy to use and meets your needs.
It’s also wonderful to know our support team has been helpful in guiding you through any questions quickly and clearly.
Kind regards,
Collegia FreePayroll Team
I would highly recommend this service
I would highly recommend this service. It is a great way to do your staff payroll, particularly like me who has a small business. There's no need to pay for an accountant to do the same job. Also, the advisors are very helpful if you get stuck. An advisor named Cri, got me out of a bind, giving me clear and excellent advice when I got stuck.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Kya,
Thank you for your kind feedback and recommendation! We’re delighted to hear that Collegia FreePayroll is supporting your business and making payroll easier.
It’s great to know our team could assist when needed, we’ll be sure to pass your kind words on to Cri.
Kind regards,
Collegia FreePayroll Team
excellent customer service
I've just started using Collegia FreePayroll. I am using the free version and it is simple to use and does everything I need. I had some issues transferring over from my previous provider and the customer service has been excellent. They have fixed all the problems that I created in a timely manner. I would definitely recommend this software.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Danielle,
Thank you for your great feedback! We’re glad to hear you’re finding Collegia FreePayroll easy to use and that our team could support you.
We really appreciate your recommendation!
Kind regards,
Collegia FreePayroll Team
Really helpful assistance
Really helpful assistance, speaking with a real person, straight away and who understands exactly what you need I would highly recommend this system/company
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Pete,
Thank you for your kind words and for your recommendation, it means a lot to us!
Kind regards,
Collegia FreePayroll Team
Cri made me feel calm and overall I had…
Cri made me feel calm and overall I had a wonderful experience.
Kudos to the team for doing a great job all the time!
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for your feedback! We’re glad you’re happy with the service and our support team.
Kind regards,
Collegia FreePayroll Team
The service is so quick and efficient…
The service is so quick and efficient and the staff are always very helpful and polite. As a complete layman to payroll, I have found this software very easy to use, highly recommended.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you so much for your wonderful feedback! We really appreciate your recommendation.
Kind regards,
Collegia FreePayroll Team
Highly recommended
I have been using this website for a few months now and I find it excellent. I use the free version and it has all the features I need for our small company. The customer service is excellent, very helpful and always available. Today I accessed the chat service and Cri helped me resolve the minor issue that 1 of my employees had. Highly recommend this company.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi David,
Thank you for your kind feedback! We’re delighted to hear that the platform is meeting your needs and that our support team was able to assist you effectively. We truly appreciate your recommendation and look forward to continuing to support your business.
Kind regards,
Collegia FreePayroll Team
Have used this company for a long time…
Have used this company for a long time and always have a great experience and very helpful
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for your feedback! We’re glad you’re happy with the service.
Kind regards,
Collegia FreePayroll Team
Made quite a daunting task somewhat…
Made quite a daunting task somewhat easier and having the chat to guide is really helpgul when have questions. The free version is enough for our needs and once all setup makes the task easier
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Terri,
Thank you so much for your kind words. We really appreciate your positive feedback.
Best regards,
Collegia FreePayroll Team
Great payroll software and customer service
Whenever I need any advice or help, I use the messaging system and always get excellent advice and the information I need.
The software is very easy to use and links up with HMRC, which is perfect for me, one less thing to do. Also the pension contributions is another weight off my mind as they have all that sorted too.
My most recent help was today 09.03.26, I needed a specific report and Eduardo was brilliant, super helpful and really quick replying especially at 17:15 UK
Great payroll, great team, made my life a lot easier
Thanks
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Victoria,
Thank you for the wonderful feedback! We're delighted to hear that the software and our messaging support have been helpful for you. We'll be sure to pass your kind words on to Eduardo, he’ll be pleased to hear it. We really appreciate your support!
Kind regards,
Collegia FreePayroll Team
Genuinely the ideal solution for small businesses
Honestly, most payroll software is very jargon-heavy. This business has it spot on. Been using them for over a year and everything is made super simple. Even the complicated stuff, somebody is on a webchat in minutes. For all small business owners, save the costs, use this software.
And even upgrading to the pro version is well worth it for the holidays/absence tracking
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you've found the software simple to use and that our team has been able to support you quickly when needed.
We really appreciate your recommendation.
Kind regards,
Collegia FreePayroll Team
Genuinely shocked this is free
Genuinely shocked this is free. It’s incredibly functional, well designed, and has everything I need - no compromises.
Honestly better than all of the paid payroll systems I’ve tried.
Would absolutely recommend.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Amanda,
Thank you for the great feedback! We're delighted to hear that you're enjoying the platform and finding it so useful. Your recommendation means a lot to us.
Kind regards,
Collegia FreePayroll Team
It's free, it supports UK HMRC RTI, and it works :-)
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Jonathan,
Thank you so much for your kind review! It means a lot to us.
Kind regards,
Collegia FreePayroll Team
Simple and effective piece of software that is FOC on its basic setup
Simple and effective piece of software for a new business owner to run the payroll. Stupendous customer service, I had live agents replying in the evening to my queries.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Nuno,
Thank you for your kind feedback! We're glad to hear the software has been helpful for running your payroll and that our support team was able to assist you when needed.
Kind regards,
Collegia FreePayroll Team
Great Software
Very efficient software and great customer support!
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for your feedback! We’re glad you’re happy with the service and our support team.
Kind regards,
Collegia FreePayroll Team
I’ve been using this service for about…
I’ve been using this service for about two years, and it fully meets my needs. The support team is always ready to help and has been extremely helpful.
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hi Sergei,
Thank you for your continued trust over the past two years. We’re so pleased to hear that the service meets your needs and that our support team has been helpful whenever you’ve needed assistance. We truly appreciate your kind feedback!
Best regards,
Collegia FreePayroll Team
Once again excellent help provided by the Collegia team.
Once again excellent help from the people on live chat, almost instant replies and all of my questions answered. Thoroughly recommend this software.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you so much for your kind review! We are glad our support team could assist you.
Best regards,
Collegia FreePayroll Team
Great customer support … again
Have been using Collegia (the free version) for about a year now and it’s been great. Any problems are quickly resolved by great customer support (email/webchat).
The pension side of payroll is so much easier. Having used Nest previously, Collegia take care of it all, ensuring full compliance without any worries on my part.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you’ve had such a positive experience using Collegia FreePayroll, and that our support team has been able to assist you quickly when needed.
We truly appreciate you taking the time to share your experience!
Kind regards,
Collegia FreePayroll Team
Patient and helpful staff
I have never done any accounting or bookkeeping , and the software is self explanatory. When stuck on something staff are very patient and helpful, and will guide you through the process.
I would have given 5 stars but I am old fashioned and would have loved to talk to someone as well instead of online chat only
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for taking the time to share your feedback, we really appreciate it!
As our service is completely free of charge, phone support is not currently included. However, we truly value your suggestion and will certainly consider this feature as we continue to develop and improve our service in the near future.
Best regards,
Collegia FreePayroll Team
Good service and decent price, Great CS!
Good service and decent price. Customer support is excellent.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collegia FreePayroll
Hello,
Thank you for your feedback! We’re glad you’re happy with the service and our support team.
Kind regards,
Collegia FreePayroll Team
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