Ho ordinato un paio di pinne il 23 febbraio 2026 (già pagate) ma non è arrivato ancora nulla, contattandoli per mail non si sono neanche degnati di rispondermi. Mi rivolgero' all'autorità di contrasto... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received a bill from FedEx after paying quite a bit of money to have the items shipped to me. I don’t care if your TOS stated there may be additional charges. You should be a little bit more upfro... Näytä lisää
Ich und mein Buddy brauchten carbonflossen von cetma. Nach Kontakt mit dem Service von freediveshop mit der Bitte um priorisierung meiner Bestellung, leiteten diese alles in die Wege und sorgten fü... Näytä lisää
Paket war beschädigt angekommen… Ausgepackt und tatsächlich war eine Flosse angebrochen/kaputt. Mich über die Saite zum Kundendienst durchgehangelt und die Lage dargestellt. Promte Antwort - alle... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Established in Febuary 2006, Freediver Shop is the leading online retailer of freediving, spearfishing, finswimming and underwater games fins and accessories, offering a wide variety of both standard and custom made, hand crafted wetsuits, blades, fins and monofins, tailored to your exact specifications - at unbeatable prices!
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 25 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I appreciate the fast response and…
I appreciate the fast response and consideration of the Freedivershop. They are customer oriented and want to help you with solutions that are quick and fair. I highly recommend do business with them
Great customer service
Great customer service. Products are great for the price.
It was a pleasure dealing with…
It was a pleasure dealing with Freediver Shop got a tailored made wetsuit ( eliossub) which fits like a glove !
A second wetsuit also eliossub which my girlfriend bought for me unfortunately the size was to big....
Freediver shop tailored it for me for a bargain price !
Great communication, super team, best service.
In one word I got my two wishes granted !
My third one will surely be with Freediver.
JY Klein
Very professional Customer care service.
Excellent fins the new foot pocket is…
Excellent fins the new foot pocket is comfortable. Did the medium 20% as the stiff can break with a powerful kicker . Delivery is fast . Will buy another pair from here for sure.
Great product, great shop
Easy shopping experience. Great prices and a truly great product. Fins perform awesome in the water. Fast freight with tracking
A great support service
A great support service, always in contact for a great purchase, thanks ...thanks
Amazing shopping experience!
Amazing shopping experience!
Immediate response when contacting customer service regarding a problem with my order. After exchanging just a few messages they managed to resolve the problem in very little time, all of this during the Easter holiday weekend.An excellent example of outstanding customer service!Highly recommend the Freediver Shop to everyone!
A very satisfied customer!
Really happy!
Really happy!! i love my fins
And service was efficent and quick
Good job guys
Thanks for being so quick about…
Thanks for being so quick about changing a detail about my order! Looking forward to getting my fins:)
These guys were excellent
These guys were excellent. Prompt replies and thorough information. Highly recommended!
Very helpful and informative
Very helpful and informative. Couldn’t have asked for a better response.
I had problem with the payment method…
I had problem with the payment method and they advised me to use paypal with higher price due to other fees and convertion rate. Nevertheless, they reimbursed the extra cost and they respond so fast on emails. Kudos to the team!
Great products, great service
I've bought tailored wetsuit from the shop und it was just perfect. As I was taking it on for the first time, I've damaged it. On the same day, I was offered free of charge repairment of the wetsuit and I'm really gratefull for that.
This shop has unice, first class products, good prices and great and efficiant customer support- it's no brainer.
Support when packet was stuck
My fins got stuck in Estonia for many days. I contacted the customer support and they replied after 2 hours and supported me with contacting DHL directly. The case was resolved within days thanks to the support. Thanks team for your help and for the great experience!
Amazing service, fast shipping
Amazing service! I had so many questions regarding fins, sizing etc. prompt reply to all my emails.
Shipping to Australia was fast and the fins were nicely packed.
Would definitely be purchasing again.
Amazing customer service
Amazing customer service, quick to reply , super helpful, could not be better !
Good price and speedy shipping. Difficult return policy even with issues
I got freedive fins here and they were priced great and shipped very quickly. However the advice in the article was a little misleading.
They based fin stiffness off swimming ability not weight/power requirements (which I should have known better), moreover the foot pockets were larger than expected. The site says they're made for 3mm booties but even with mine on I needed fin savers because they were so wide. When I received them the pockets had some micro tears that resulted in then tearing on my first dive. I tried the return policy but it is confusing and not user friendly. I ended up buying a new fin pocket from another online shop.
If you know the brand you want and have tried them before this is a great shop. If you end up having issues though you're kinda on your own.

Vastaus yritykseltä Freediver Shop
I highly recommend Elios if you are…
I highly recommend Elios if you are looking for a tailored wetsuit. The suit is of high quality and the after care is of the same quality which makes it a very pleasant experience. My suit needed some alterations which was not a problem for Elios. Also the communication with them is very efficient and fast. I am very happy that I ordered my wetsuit from Elios.
Excellent service team
For help with information of the service team. It was excellent. Friendly And do it professionally. It gives me great confidence. Even though I'm not a user (my daughter is a swimmer Who are starting to learn finswimming) .But from the advice given I am sure my daughter will get a good product. It is definitely suitable for her.If you want to know, ask someone who knows the truth.
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