Foxglove Energy Arvostelua 

573
•
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

U Switch suggested Foxglove as cheapest supplier for me. Tried to switch online. Wouldn't work. So tried to phone. Interesting. Kept on hold for half an hour and then gave up. Then came on here... Näytä lisää

Saanut 1/5 tähteä

This company has tried to take £163 from my bank today,I’ve never even heard of them,phoned my supplier to be told I had cancelled my direct debit with them how can firms like this get away with thin... Näytä lisää

Saanut 1/5 tähteä

DONT TOUCH THEM WITH A BARGE POLE. Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

in December 2018 my Electric meter showed a usage of 10399 units, in 31 days? living in a semidetached 3 bed home and my average usage for Electricity being 350 units. I discussed this obvious f... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Energiantoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

One of the cheapest energy suppliers in the UK. Switch and Save today!


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

573 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(573)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Savings have been excellent

Savings have been excellent, However like more large companies trying to get through to after sales team can be long and boring

10. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!
We do apologise if it takes a while to get through to us. You are able to contact us by different methods please use the link provided below to see the different methods.

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Satisfaction.

To date I have been most satisfied with the way Foxglove Energy is run. Especially since they dropped that nightmare charging system. I would highly recommend Foxglove.

5. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Got though on the phone fairly quickly…

Got though on the phone fairly quickly and gave my readings with no problems

5. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

No problems in communication

No problems in communication, everything as it should be!

5. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Very good energy provider

We’ve been with Foxgove Energy for a while now. One of the reasons we chose them was because of the way kilowatt hours are charged, all the same, not so many at one price then so many at another. The bills are easy to understand. We submit meter readings each month and always know exactly how much energy we have used. Foxglove don’t have smart meters yet but we dont mind. We are very happy with Foxglove who are one of the cheapest providers around and would recommend them

5. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Competitive

We like the way you can see each months usage over the year. Very competitive to our previous supplier.

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Ok so far thank you

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 1/5 tähteä

Would never recommend this company.

Would never recommend this company, in May 2018 they increased my payments from £45.95 to £133 am months, for 6 months they ignored my e-mails could never get through on phone, eventually I cancelled my payments through the bank, this got a response, my payments were reduced to £87, I still complained, because I was in credit, the payments are now at a reasonable £62. I am currently in credit of £238, and have been in credit since Sept 2018. When I asked about my credit I was told this was normal to allow for seasonal differences. I will be switching as soon as winter is over and used some of my credit because I don't trust them to refund my credit.

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Dear Mrs. Biddiscombe,

We are sorry to hear of your comments.

We understand that we made mistakes in November 2018 which we have learnt from and continue to learn from every day. We reverted our decision back then in January 2019 after listening to our customers.

We do refund customers if they are in credit following validation checks. If you feel that you are in credit and are due a refund, please do contact us and request this.

Kind Regards,
Team FOX

Saanut 5/5 tähteä

Happy customer

Very happy since we joined Foxglove energy

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 1/5 tähteä

Awful!

Terrible customer service. A billing scheme which suits nobody except the company. Take your business elsewhere.

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Dear Ant,

We're sorry to hear of your comments.

We understand that we made mistakes in November 2018 which we have learnt from and continue to learn from every day. We reverted our decision back then in January 2019 after listening to our customers' feedback.

Kind Regards,
Team FOX

Saanut 5/5 tähteä

SO FAR SO GOOD WITH FOXGLOVE

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

…Trouble-free Power Supply.

I like Foxglove because I can forget about my power supply and take it for granted. I read the meters each month which is no trouble at all.

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

no complaints good energy company…

no complaints good energy company standing charge has gone up since i joined which is dissapointing but apart from this quite good they answer phones quite quick and always friendly on he phone

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

19.34

no problems so far with this company

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Customer services are always very…

Customer services are always very helpful

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

My experience with Foxglove has been…

My experience with Foxglove has been excellent, so others should be joining your company too.

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Easy simple to submit monthly readings

Easy simple to submit monthly readings. Economical

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 5/5 tähteä

No problem

We had no problem with price,cost and customer relations

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Processes all settled down

There was a bit of a fuss and bother last winter when, because of mild weather, I had built up quite a bit of credit and procedures to return some to me were a bit clumsy but I get the impression now that the company is on top of things and so far this year the processes are all working smoothly

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Saanut 4/5 tähteä

Apart from a few problems regarding…

Apart from a few problems regarding direct debits last year am more than satisfied with the service we receive. Readings are easy to submit and accounts are easy to understand. Whenever I have had to contact by phone always polite and the problem has soon been actioned. Thanks.

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Foxglove Energy-logo

Vastaus yritykseltä Foxglove Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.

You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/

Kind Regards,
Team FOX

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin