After a delay in our original flooring, due to unforeseen circumstances. We decided to change our flooring, Jess was amazing with keeping us up to date and even gave us a nice discount, as a good will... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great customer service actually talking to someone on phone for advice Very swift delivery. A few days Planks are just what we wanted colour as expected. Thanks
I fell across this company and glad I did. Took a chance and ordered new flooring and beading for the living room. The quality is excellent, beading came seperate so dont think they forgot, it does s... Näytä lisää
I bought a bundle of laminate with free underlay, which I upgraded and spent about £300 total. It has done my living room, hallway and landing and we have almost 4 boxes left over. It's very good qual... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We pride ourselves on offering value for money on quality laminate, vinyl click (LVT/SPC) and wood flooring products. All of our products are premium quality and come with full manufacturer warranties for peace of mind.
Yhteystiedot
Unit 16, Rea Busuness Park, Inkerman Street, B74SH, Birmingham, Yhdistynyt kuningaskunta
- 03300102987
- hello@floordepot.co.uk
- www.floordepot.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 59 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality, good service
I have made several purchases from this company and had no real issues with quality of product or delivery.
Great value and quality LVT and prompt…
Great value and quality LVT and prompt service . Can't fault it
The flooring came was not waterproof
The flooring came was not waterproof, every packet had at least one piece damaged, the quality was poor I don’t expect it will last more than a year before I have to rip it up and start again, I could have gone to any local store paid less for a better product . Can’t tell you how disappointed I am will definitely not use this site again. Richard Collingwood

Vastaus yritykseltä Floor Depot
Very nice floor and color.
Great customer service
Ordered 5 packs of lvt, after receiving a free sample of the flooring I was thinking of getting, it came in good time, while being informed at every step, the floor looks great and I couldn't be happier with the service, will be ordering from there again.
Laminate flooring
Excellent item, flooring at a great price and easy to fit, brilliant
I've used many different types and…
I've used many different types and suppliers of flooring over the years doing various different renovation projects, glad to say I won't be shopping around anymore and I will be returning back for more flooring when I'm ready, first class product and super fast and easy delivery
Great service
Beautiful, quality flooring for our new bathroom. Easy ordering, fast delivery, packaged well, no damaged products.
No issues
No issues, quick delivery and arrived in perfect condition
Good communication speedy delivery and…
Good communication speedy delivery and quality of flooring definitely will be recommending to friends
Order and quality
Clear arrangements made for delivery. Flooring arrived in perfect condition. It was relatively easy to install and looks great. Will definitely use this company again.
Great service arrived quickly
Great service arrived quickly
Exelent product,
Any issues solved with no problem
Will definitely use this company again.
I recently installed their floor…
I recently installed their floor panels, and I’m absolutely thrilled with them! The quality is top-notch, the finish is stunning, and they completely transformed my space. The panels are sturdy, easy to fit, and look beautiful. I couldn’t recommend them more!
Great flooring at a reasonable price
Great flooring at a reasonable price. Items delivered swiftly. I will definitely look to buy again when reflooring another room. Thanks 🤩
We paid £65 for 1 to 3 day delivery
We paid £65 for 1 to 3 day delivery. The delivery company messed up and admitted it to me. Their consignment clearly said next day delivery for the 6th May 2026. The delivery never arrived due an error on their part. Flooring depot refused to refund me some of the £65 even though he delivery company said they would cover some of the cost because they messed up.
Great Flooring Let Down by Customer Service
I ordered my flooring on Saturday the 2nd and paid the extra £5 at checkout to choose a specific delivery date, selecting the 6th as I was off work that week. By Tuesday the 5th, I still hadn’t received any dispatch email, delivery update, or time slot, so I tried contacting customer service.
From 9am until 3:30pm, I repeatedly called the customer service team and couldn’t get through to anyone. I even had a friend calling at the same time. On multiple occasions, I got to “first in the queue” only to be hung up on. It was beyond frustrating.
Eventually, I called the Warrington store directly and spoke to a gentleman whose name I unfortunately didn’t catch, but he genuinely deserves recognition. He told me the delivery had somehow been scheduled for the 13th, which I know I would never have selected. He said, “Leave it with me, I’ll call you back in five minutes.” Honestly, I expected to never hear back, but he proved me wrong. True to his word, he called back within minutes and managed to move my delivery to Friday the 8th and it actually arrived a day earlier on Thursday the 7th.
The flooring itself arrived securely packaged and, considering the price, I wasn’t expecting much. Surprisingly, it went together far better than some of the much more expensive flooring I’ve bought in the past.
Overall:
Customer service team: 1/5
Warrington store staff member: 5/5
Delivery: 5/5
Product quality: 5/5
Great flooring and company
We're very happy with the waterproof SPC flooring we bought from Floor Depot. We've installed it throughout the house, including the bathroom, and in our opinion, it has a much nicer feel underfoot than tiles. My husband fitted it himself (his first time doing any flooring) and he found the process very straightforward. Visitors have commented on the high quality and seamless look. All was good with ordering from Floor Depot and with the delivery. Highly recommend!
Great service
New kitchen floor
Very easy process, prompt delivery and great price in comparison to other outlets and well packaged. The quality was excellent and looks fabulous in the kitchen.
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