Flipdish Arvostelua 

633
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Highly Recommend. Great system, excellent software, a lot of useful business tools covered under the one roof. Onboarding went really well thanks to Sayd Mohib who covered the full process from start... Näytä lisää

Saanut 5/5 tähteä

I had a very good experience speaking with Emmad about the All-in-One POS system. He was very friendly, patient and professional throughout. He took the time to understand our business needs... Näytä lisää

Saanut 5/5 tähteä

Dealing with Mohammed at Flipdish onboarding was very supportive and highly professional. He understood the intricacies of designing the menu that serves the customer with the most efficient and effe... Näytä lisää

Saanut 1/5 tähteä

Constant ongoing issue with printers not working, absolute joke of a system. This is every week, there is something wrong. And the time it takes to fix things is terrible, having to stop taking... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Verkkokauppa-palveluntarjoajat
  2. ja myös
  3. Internet-sivujen suunnittelija
  4. Kioski
  5. Maksupalvelu

Yrityksen kirjoittama

Flipdish is an all-in-one POS and restaurant management system powering thousands of restaurants and takeaways around the world. Make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and much more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

633 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(633)

156 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Flipdish is really easy to operate

Flipdish is really easy to operate. Modern pos system really easy to use.and the service they provide is very quick and fast..I m really happy user of Flipdish. 5 star from me and highly recommend. Saariba was really helpful. Thanks a lot for her time and help.*****

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolutely shocking customer service.

Absolutely shocking customer service.
I have called multiple times over the past month and was told the manager would call me back — still no call to this day.

They have been charging £40 a month for a 3rd-party integration that we cancelled right from the beginning, yet continued billing us for it. Every time I try to resolve it, I get passed around with no answers.

This company seriously needs to sort out their customer service because this is unacceptable.

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

We’re sorry to hear about your experience and the difficulty you’ve had getting this resolved. This isn’t the level of service we aim to provide.
We’ve requested more information via Trustpilot so we can identify your account and review the charges related to the cancelled integration. Once we have your details, we’ll escalate this to the relevant team to ensure it’s addressed properly. You can also contact us directly at help@flipdish.com.
We hope to get this resolved for you as soon as possible.

Saanut 1/5 tähteä

Le pongo 1 estrella por que no se puede…

Le pongo 1 estrella por que no se puede menos
El trato al cliente pésimo todos los Argentinos que trabajan allí no tiene la educación suficiente para atender los requerimientos de los usuarios de esta plataforma, el servicio de la plataforma es bueno, lastima los comerciales que venden cosas dentro de ella por medio de engaños, luego sales pagando más de lo que has recibido por lo que vendiste

13. marraskuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

Lamentamos que tu experiencia no haya estado a la altura de tus expectativas. En Flipdish trabajamos cada día para ofrecer un servicio transparente y de calidad, tanto en nuestra plataforma como en la atención al cliente.

Nos preocupa tu comentario sobre el trato recibido, ya que no refleja los valores ni estándares que promovemos. Hemos solicitado más información a través de Trustpilot para identificar tu cuenta y revisar tu caso. Una vez que tengamos tus datos, lo escalaremos a nuestro equipo directivo para resolverlo cuanto antes. También puedes escribirnos directamente a help@flipdish.com.

Esperamos poder resolver esta situación y mejorar tu experiencia con nosotros.

Saanut 5/5 tähteä

⭐️⭐️⭐️⭐️⭐️ Excellent Support and Smooth Onboarding Experience

We recently set up Flipdish for our restaurant, and the whole process has been outstanding from start to finish. The platform itself is user-friendly and perfectly suited for managing online orders, but what really made the experience exceptional was the onboarding support from Tufal and Yaseen.

Both were incredibly patient, knowledgeable, and proactive in guiding us through every step of the setup. They made sure everything—from menu uploads to integration—was running smoothly, and they went above and beyond to make the transition effortless. It’s rare to find a team that genuinely cares about your success, but Tufal and Yaseen truly do.

We’re very happy with Flipdish and highly recommend it to any restaurant looking for a reliable and well-supported online ordering system.

— Slice of New York

6. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Que pena que no exista 0 estrellas…

Que pena que no exista 0 estrellas porque es la mayor estafa que hay compre el kiosko y no pude usarlo despues de 6 meses no me an ayudado ni nada una vez te lo venden te abandonan ya nunca volvieron a preguntar porque una vez completada la estafa van a por otro y se olvidan de ti , nada recomendable todas las opiniones son falsas las de 1 estrella las borran tener mucho cuidado y mirar bien el contrato porque aun que te den la maquina defectuosa no hacen devoluciones yo tire mi dinero y tiempo con ellos.

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

Lamentamos mucho leer sobre tu experiencia y entendemos lo frustrante que debe haber sido. Esto no refleja el nivel de servicio que queremos ofrecer en Flipdish.
Hemos solicitado más información a través de Trustpilot para poder identificar tu cuenta y revisar tu caso en detalle. Una vez que tengamos tus datos, escalaremos el asunto a nuestro equipo directivo para resolverlo lo antes posible. También puedes contactarnos directamente en help@flipdish.com
Esperamos poder resolver esta situación y mejorar tu experiencia con nosotros.

Saanut 5/5 tähteä

I'm blown away by the exceptional…

I'm blown away by the exceptional service I received from the Flipdish team! From the very beginning, they made me feel like I was their top priority.

Johanna from the onboarding team was fantastic, guiding me through the process and answering all my questions.
I'd like to give a special shoutout to Yaseen from the offshore team, who showed extraordinary dedication and commitment. He worked late into the night, sacrificing his own rest, to ensure everything was set up for our business to open tomorrow. His selfless effort is a testament to the Flipdish team's values and I'm truly grateful for his help. Thank you, Yaseen, is a small phrase, but please know your efforts haven't gone unnoticed.

Tufael Ahmed, the Area Manager, who embodies responsibility and reliability. I've had my fair share of last-minute panics, and every single time, he's been there for me, calming me down and getting things done. He takes ownership of issues and resolves them promptly, going above and beyond to ensure everything runs smoothly. His proactive approach has given me confidence in the Flipdish team and I'm so grateful for his help.

What truly sets Flipdish apart is their relentless follow-up and meticulous attention to detail. Yaseen made numerous changes to our menu, without hesitation, and have always been happy to help when asked.

Their patience and willingness to adapt to our needs have been impressive, and I appreciate their flexibility and responsiveness. Whether it's a minor tweak or a major overhaul, they've always been there to support me, ensuring that everything is ready for us.

If you're looking for a reliable, supportive, and tech-savvy partner for your food business, look no further than Flipdish. Thank you, Johanna, Yaseen, Tufael, and the entire Flipdish team, for being there for me every step of the way!

5 stars isn't enough – I'd give them 10 stars if I could!

21. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay well clear

In 30 years of working in hospitality I have never experienced such incompetence.
They just don’t care. Lied to from the start. The onboarding process is a joke.
They didn’t even make a menu to upload and tried to cancel my install on the day, and then lied about it.
Integration for the apps wasn’t started for over a week after we opened. 3 weeks in and still waiting, More excuses.
It’s impossible to speak to anyone outside of your onboarding team who do nothing at all except try to cover up their mistakes.
Stay well clear.
Flipdish literally ruined the launch of my business, opening night was cancelled.
No deliveries for weeks,
They put the wrong address on my website……….. wouldn’t change it for 5 days!!!
And then had the nerve to ask why I wasn’t open for collection.
It’s the wrong address!!!!!

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

We’re very sorry to hear about your experience and the challenges you faced during onboarding and setup. This is not the standard of service we aim to deliver, and we understand how disruptive these issues have been, especially during your business launch.

We’ve requested more information via Trustpilot so we can identify your account and review everything that happened in detail. Once we have your details, we’ll escalate this to our senior management team to ensure it’s fully investigated and addressed. You can also contact us directly at help@flipdish.com

We hope to resolve this quickly and rebuild your confidence in our service.

Saanut 1/5 tähteä

Promised the Sun,Moon

Promised the Sun,Moon, and Stars, but received nothing. Month's later they are still taking payment each month. AVOID

21. lokakuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

We’re sorry to hear about your experience. This isn’t the level of service we aim to provide.

We’ve requested more information via Trustpilot to help identify your account and review the issue with your payments. Once we have your details, we’ll escalate it to the relevant team for resolution. You can also contact us directly at help@flipdish.com

We hope to get this sorted for you as soon as possible.

Saanut 5/5 tähteä

We’ve been really happy using Flipdish…

We’ve been really happy using Flipdish for our café! The system is easy to use, reliable, and makes managing online orders so much smoother. The support team has been excellent, especially Keo Lee, who’s been incredibly helpful and professional throughout the whole process. Thanks to Flipdish and Keo for making everything run so well 👌👌👌 highly recommended!

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They use UberEats for deliveries

They use UberEats for deliveries.

If i wanted stale food to arrive an hour late with half a dozen stops, I'd order directly from Ubereats.com.

4. lokakuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

Thank you for sharing your experience with us. We’re truly sorry to hear about the delay with your order and understand how frustrating this must have been. At Flipdish, we manage the ordering system to connect you with the restaurant, but unfortunately, we don’t handle the actual delivery logistics, which are managed by the restaurant. We strive to provide a seamless ordering experience and will share your feedback with our partners to help prevent similar issues in the future.

Saanut 1/5 tähteä

messed around since day one what an…

messed around since day one what an absolute nightmare of a company seriously there engineer was very good but i think he maybe the only one they have that actually knows what he is doing support are shocking have no clue as to how to fix issues

integrations on the apps are p*ss poor

shame as i am seeing the potential of a very good system and software if only they could sort out basic fundamental issues

printer not printing properly bs excuses as to why it can’t do it

nonsense either lasy support or support that don’t know what there doing surely can’t be both

seriously annoyed

28. syyskuuta 2025
Oma-aloitteinen arvostelu
Flipdish-logo

Vastaus yritykseltä Flipdish

We’re sorry to hear about your experience and the ongoing frustration you’ve had with support and technical issues. This is not the standard of service we aim to provide.

We’ve requested more information via Trustpilot so we can identify your account and investigate the problems with your printer and integrations in detail. Once we have your details, we’ll escalate this to the relevant teams to ensure it’s addressed properly. You can also reach us directly at help@flipdish.com

We hope to resolve this quickly and improve your experience with our system.

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