Flight Centre UK - Flight Centre Brighton Arvostelua 

After booking flights through another provider, we were devastated to be told just two weeks before departure that our flight was full and that we would need to pay around £1,600 extra. At that point, I genuinely thought our Bali dream was over.

Thankfully, Nicola came to the rescue. She responded almost immediately, and within no time had arranged flights (same price as our original quote), booked an additional hotel night, and coordinated every aspect of our trip. Travelling with three children can be complicated, but Nicola asked all the right questions and thought of everything. There was nothing she didn’t organise or take care of for us.

Her communication was excellent. She turned what was an incredibly stressful situation into an exciting holiday once again.

I honestly could not recommend Nicola highly enough and know exactly where I’ll be booking my flights for our next adventure!

I made a enquiry about flights to Bali and spoke with Chloe Hughes. She was so friendly and helpful. Chloe found a route and airline that not only suited our needs it was cheaper than anything else I’d found online. She made the process so easy and reassuring.

Mark Lawrence is always on point..this is our second transaction..it’s looking good..thanks Mark.

Excellent service from Chloe again . She listened to my requirements and found the best long haul flights for me.She is very knowledgeable and patient, and answered all my queries. Thank you

The flight centre staff are very friendly and committed to helping you plan your trip . I would highly recommend them as a company . I’ve used them on several occasions now .
Nicola Pells was great she spent alot of time sorting my itinerary and adjusting several times for me very quickly . I would recommend her anytime , and feel reassured that she is always on the end of a email or phone call to us .

Nicola was helpful, cooperative and efficient. What more could I ask?

Chloe was SO helpful on making a reasonably difficult booking to Orkney and then having to change the date having made the original!!!
She is a star and THANK you Chloe.
David and Susan

Chloe was very helpful in booking our flight& hotel to
Singapore and in rectifying the errors in the previous booking. She is very knowledgeable in knowing the system & being patient throughout the process. It was all done to our satisfaction .

Ben has been my contact for Europe and Jamaica flights over a number of years. He has seen me through my mistakes (wrong dates supplied) and rescued me in the friendliest and least expensive way possible. I always feel it’s the best possible service for me personally and he’ll ensure any extras are covered, knowing my needs (eg aisle seats). He is so quick to respond and I feel safe with his advice. A real star.

We had a complicated booking for a Far East trip, Ryan took great care to listen, come up with options and provide us with great choices. Everything was made so seamless for us. We had such a good holiday and it was down to great organisation. Thank you.

I was trying to arrange flights and car hire for two separate family holidays by myself and was getting very frustrated so I called flight centre, who I've used before, and ended up in the very capable hands of Emily Leaver.
She was great and very easy to deal with. I explained roughly what I was looking for and she came back with the perfect itinerary. I will certainly be using them next time I'm trying to book flights.

I am a first time Flight Centre client but will definitely come back for future holidays. Ben Hogan was extremely helpful, he asked lots of questions to ensure he knew what our priorities were. Ben was efficient, he provided a number of good flight options, all at an attractive cost. At no point did I feel under pressure to go ahead with the sale and nothing was too much trouble. We made a few small amendments to the itinerary and this was all dealt with in a very helpful and efficient way. Highly recommend Flight Centre but particularly Ben.

Rather complicated travel plans.
However Emily Leaver was incredibly helpful and professional

Excellent service as always. Prompt, efficient and helpful. I would thoroughly recommend this company.

Would never consider using another travel agent as all at Flight Centre are professional, knowledgeable and very friendly. Emily arranged a very comprehensive itinerary which covered everything you could think of and more..... all accommodation was stop notch, more than we expected, big shout out to all the team for arranging our flights home, given the difficulties with certain routes. We will definitely be using FC again and highly recommend the knowledgeable team in Brighton
Jim and Julia

Both Naomi & Chloe were EXTREMELY kind & helpful
A BIG thank you to them
Julie Laflin ( Australia bound ! )

Matt was helpful from start to finish with helping us plan our trip to USA. Highly recommend him, he’s great, thank you!

Matt has been excellent. Friendly, knowledgeable, patient and responsive. Gave me trust to book my long haul flights to Australia and gave me a good deal.

Matt was exceptional yesterday in providing me quotes for an alternative flights for departure within 2 days. I was having nightmares with my travel agent and his calmness, patience and kindness was second to none as I was panicking. His behaviour was even more admirable considering it was the end of the day and he knew there was a good chance that my terrible agents would pull through & he would not get the sale. He arranged for a colleague to look after me today in his absence and emailed me a quote. The irony does not escape me that my agents were not cheaper but the flight centre did not come up in my online search.

When booking future flights I will definitely ignore the algorithm and remember the flight centre - we all need human voices and experienced hands in a crisis!!!!

Thanks once again

Great service from the extremely helpful Emily. She found us a much better deal to the same resort than we could find. Our trip to Thailand is now planned door to door - flights transfers and hotels. Thank you so much. Highly recommend.