Stephen was really helpful, first on the phone the day before our visit and also at the store when we visited the following day. He spent lots of time with us and gave us really helpful and relevant a... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I had a great experience with Aiden at Fitness Superstore, Colindale branch. He provided exceptional service and gave me all the right information without ever being pushy. I was really impressed by h... Näytä lisää
Yritys on vastannut
Today I came into the store and was served by Aidan Mendez. I had a big order to go through, he was extremely kind and helpful throughout the whole experience. Showing me all different alternatives an... Näytä lisää
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Hendon Superstore fantastic selection of machines.Very knowledgeable staff with no pushy sales talk.Listened to and advised suitable machinery to meet customer needs.Emails with enquiries answered pro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kuntolaitemyynti
- ja myös
- Kunto- ja ravitsemuspalvelu
- Kuntolaitteiden tukkumyynti
- Sisäpyöräily
- Urheiluvälinekauppa
Tietoja yrityksestä Fitness Superstore - London
Yrityksen kirjoittama
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Yrityksen kirjoittama
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Yhteystiedot
Hyde House, The Hyde, Collindale, NW9 6LH, London, England, Yhdistynyt kuningaskunta
- 0203 3708 855
4,8
Erinomainen
76 arvostelua
Pyytää asiakkailta arvosteluja
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Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dishonest shop
Dishonest shop. I just went to the Wembley show room and wanted to purchase a £2000 full body gym machine. The sales person there tried to rip me off my adding an extra £250 surcharge on the installation for a total of £500 of installation cost, compared to the £250 quoted on the website. When I confronted him, he lied to me it’s a postcode surcharge despite the address being in west london which is well within their catchment area. Clearly he was trying to rip me off. Very dishonest.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Dear RG,
Thank you for taking the time to leave your review.
We are sorry that you were disappointed with the installation cost quoted during your visit. Our Head Office Installation Team has reviewed the quotation and confirmed that the installation charge provided in store was correct. Installation costs are calculated based on both postcode and the location within the property. As the installation was for a basement location within a surcharge area, the additional charge was applied in accordance with our standard pricing structure and website terms and conditions.
We would like to reassure you that the surcharge was not applied at the discretion of the sales adviser and was not an attempt to overcharge. The quotation provided was based on our established installation pricing policy and has since been independently verified which remains as highly competitive when compared with similar services offered elsewhere.
We appreciate your feedback and would welcome the opportunity to discuss your purchase further and see how we may be able to assist.
Kind regards,
Fitness Superstore
Returning customer
Returning customer. Super knowledgeable and great overall customer service - always a pleasure.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Ms Patrizia Galeota,
We're so glad to hear you consistently have a positive experience with us. Thank you for your kind words and for being a returning customer!
Kind Regards
Fitness Superstore North London
The installation team was excellent.
12. elokuuta 2026
Vastaus yritykseltä Fitness Superstore - London
R Gupta,
We're delighted to hear that our installation team provided you with such excellent service. Your positive feedback is greatly appreciated.
Kind Regards
Fitness Superstore North London
Hugh was very helpful and welcoming.
Hugh was very helpful and welcoming and assisted with our understanding of the various products on offer and our selection. He couldn’t have been more courteous.
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Recent Subscriber,
We're delighted to hear that Hugh was so helpful and welcoming, assisting you with understanding our products and making your selection. We appreciate your kind words!
Kind Regards
Fitness Superstore North London
Great range of equipment and excellent…
Great range of equipment and excellent advice from Aidan
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Pete Redshaw,
We're delighted to hear that you found our equipment range to be great and received excellent advice from Aidan. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
Polite and knowledgeable salesman…
Polite and knowledgeable salesman listened to what my exact needs were in a treadmill and, without pressurising, pointed me in the right direction.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Colin Creer,
We're happy to hear that Stephen was polite and knowledgeable, and that he was able to help you find exactly what you needed without any pressure. We appreciate your positive feedback!
Kind Regards
Fitness Superstore North London
Stephen was very knowledgeable and…
Stephen was very knowledgeable and answered all our questions with patience. We were allowed to test each product before making a decision. Great service!
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Faraz Khalid,
We're so pleased to hear that Stephen was knowledgeable and patiently answered all your questions. We're also glad you had the opportunity to test products before deciding. Thank you for your kind words about our service!
Kind Regards
Fitness Superstore North London
Very knowledgeable about product
Very knowledgeable about product, and helpful
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Trevor Fisher,
We're happy to hear that you found Richard both knowledgeable about our products and helpful. Thank you for your positive feedback!
Kind Regards
Fitness Superstore North London
A difficult purchase made easier
Very helpful human adviser Aidan available to optimise choice from an almost baffling range of equipment, ensure lowest price and arrange delivery
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
CW,
We are so pleased to hear that Aidan had provided such excellent assistance in helping you find the perfect equipment and secure the best price. We appreciate your kind words!
Kind Regards
Fitness Superstore North London
Very good customer experience
Very good customer experience, Stephen the sales advisor was very knowledgeable helping us choose the correct treadmill for our goals, nice sales discount, very easy finance arrangement, free delivery ... couldn't ask for a better service
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Adam Brown,
We are so pleased to hear about your very positive experience with us! It's wonderful that Stephen was knowledgeable and helped you find the perfect treadmill. We're also glad the sales discount and finance arrangement were easy for you.
Kind Regards
Fitness Superstore North London
Run by professionals! Great, fair advice!
Always ready to consult with fair information and really professional. Not just looking to sell and profit. Genuine. We will always go back there.
16. heinäkuuta 2026
Vastaus yritykseltä Fitness Superstore - London
Mr Michael Alpern,
We're happy to hear you found Stephen's consultations fair, professional, and genuine. We appreciate your positive feedback and look forward to your next visit!
Kind Regards
Fitness Superstore North London
At the weekend we attended your branch…
At the weekend we attended your branch at Hyde house The Hyde in Northwest London we were met by Aiden Mendez very nice chap.
We explained to him what we needed and what we had come to look at in the way of a walking running treadmill. The unit he showed us was well-made presentable reasonable cost. Had everything that we needed. And Aidan answered all of our questions and explained how everything worked. Very professional knowledgeable young chap. I would recommend him to others.
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Mr Kirby ,
We are so pleased to hear about your positive experience at our Hyde House branch. It's wonderful that Aidan had provided such professional and knowledgeable assistance, making your visit a great one. Thank you for your kind recommendation!
Kind Regards
Fitness Superstore North London
Brilliant service Stephen was fantastic…
Brilliant service Stephen was fantastic he showed me the equipment and helped me put a package together
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Nick,
We're happy to hear that you had such a brilliant experience! We appreciate you mentioning the helpfulness from Stephen and his assistance in putting together a package for you.
Kind Regards
Fitness Superstore North London
Good website with a comprehensive range…
Good website with a comprehensive range of fitness gear. Found what I was looking for with ease. Price and quality are good. Delivered quickly
14. huhtikuuta 2026
Vastaus yritykseltä Fitness Superstore - London
Richard B,
We're delighted to hear you found our website easy to navigate and our fitness gear met your expectations in terms of range, price, and quality. We're also pleased that your order arrived quickly!
Kind Regards
Fitness Superstore North London
Cross-trainer purchase
We were served by Hugh Kelly, who was excellent - friendly and knowledgeable. Helped us come to the right decision
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
RG,
We're delighted to hear that Hugh was excellent, friendly, and knowledgeable, helping you make the right decision. We appreciate your positive feedback!
Kind Regards
Fitness Superstore North London
I would 100% recommend it.
I always prefer to physically see and feel the quality of products, so visiting the store is ideal for me. There are many great products in store with good quality and decent price. I have bought gym equipments from the store many times. On last 2 recent visits, I was assisted by Aidan Mendez; great service.
22. kesäkuuta 2026
Vastaus yritykseltä Fitness Superstore - London
Sanjay,
We are so glad to hear you appreciate our product quality and prices. We are especially happy that Aidan had provided great service during your visits. Thank you for your continued support!
Kind Regards
Fitness Superstore North London
Aiden was fabulous and knowledgeable
Aiden was the kindest, most patient and consistent source of support for an expensive and important one off purchase. It was really his kindness and understanding of the details that made us choose the store.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Clare Diskin,
We are so pleased to hear that Aidan's kindness and understanding made such a difference in your important purchase. We appreciate your positive feedback!
Kind Regards
Fitness Superstore North London
Stephen Bux was really helpful
Stephen Bux was really helpful, he explained all the treadmills and was very knowledgeable.
Nothing was too much trouble, really helpful and never rushed us.
We chose a life fitness f3 folding treadmill.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Dear James osullivan,
We're happy to hear our team member was so helpful and knowledgeable. We're glad you found the experience unhurried and chose a great product. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent customer service and products
Visited the colindale branch to buy some Nuobell dumbells and a bench. Was seen by Aidan who was very knowledgeable and pleasure to deal with. Excellent customer service and will return to buy more items
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Dear Peter,
We are delighted to hear you had such a positive experience at our branch. We appreciate your kind words about our team member's knowledge and helpfulness. We look forward to welcoming you back!
Kind Regards
Fitness Superstore North London
Amazing service in the store and after…
Amazing service in the store and after sales I am 72 years old
Richard made it very easy for me to choose the right Bike for my needs he is polite and Patient with nice smile in his face what gave me the kind Humans Touch encouraged me to buy and he contact me to followed after
sales as well to make sure everything is okay
The delivery was in time 2 nice men knows what they doing quick & Cleanliness and the bike was ready for me to use
am very grateful and happy to recommend them
Naima
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitness Superstore - London
Naima Taguri,
We're so happy to hear about your positive experience with us! It's wonderful that Richard was able to help you choose the perfect bike and provide excellent after-sales support. We're also glad our delivery team was efficient and professional. Thank you for your kind recommendation!
Kind Regards
Fitness Superstore North London
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