Fingerhut Arvostelua 

I paid a 30 dollar deposit to join Fresh start. When they cancelled my order, I was not even informed. It was also an order for my son, who was thrilled to get this gift. It broke my heart to tell him I couldn't get him this item.
When I contacted customer service, I was promised a refund. But only the extra payment of 18 dollars could be refunded to the card I used for purchase. The other 30 dollar deposit could only be issued for refund in a mailed check, even though I paid for both with the same card.
Fast forward to 4 weeks later, I had not received the 30 dollar check, so I called again. I was given a timeline for this check to be received, which was ten business days, at most... I should receive it in two more days.....when I said, it's been 4 weeks, the agent looked to find that the prior agent, had falsely claimed to have mailed the check because it was not refunded. So, now I have to wait another ten days for my check, I doubt it will come.

Do not use them they will destroy your credit.

DO NOT APPLY FOR FINGERHUT!!WARNING!!they have been continously SCAMMING me with late fees by deactivating my recurring monthly payments and not canceling the dumb credit protection service i dont need..i returned a misrepresented pair of jeans and received no creditback and the overseas filipino customer service is AWFUL as hell..STAY AWAY cause after few months they will do this to you..thank you for listening from a fellow disabled U.S. MARINE VETERAN

I received a broken product and sent it back but they said they never received it and kept charging me. They don’t respond to emails in my experience to I ended up Having to close the account to get them to stop drafting my account.

After not receiving a item I ordered I was advised to walk my neighborhood and neighbors to track the package down myself. I called again after three days as per their policies the representative told me, I was then advised that the previous customer service representative was not correct and it would be 3-5 business days before anything could be done. I contacted them again for the third time and finally was told they would issue a credit on my account. Upon advising them that they will refund the tax and shipping they said that’s not part of the refund, in the end I was never issued any credit to my account! Stupid mistake I ordered another item for Christmas in the beginning of December and was told three different shipping arrival dates that item again was never received I again called and again both representatives said I was misinformed by previous representatives. They read from the same scripts as previous representatives, since this item was just over $70.00 she informed me of a sworn affidavit that I needed to receive a credit or a reorder which she first said anything over $80.00 required the form and I corrected her and she admitted to her fault. I had to purchase from a different company to get the gift on time for Christmas. I was still advised again listening to her saying the same word for word script three times not listening to anything that I said. I never received a credit from any of the two separate items I purchased. My remaining package which is and will be my last purchase from Fingerhut has now changed delivery dates four times and she only wanted me to give them access to my checking account for automatic withdrawals from me every month even though I have never been late and have paid my payments over the due amount. DONT fall into their traps of them making up new rules and requirements!!

i DID NOT KNOW MY FINGERHUT WAS SOLD TO FETTI. I MADE A PURCHASE IN JULY NEVER RECIEVED A BILL UNTIL SEPTEMBER AND THEN HAD ABOUT 200 DOLLARS IN LATE FEES. I RETURNED THE MERCHANDISE UN OPENED. THEY RETURNED IT TO ME SAYING IT WAS TOO LATE. TALKED WITH REPRESTATIVE MADE AN AGREEMENT TO PAY WITH SOME REDUCED LATE CHARGES. THE AGREEMENT WAS NOT KEPT ON THIER PART I AM CONTINUING TO GET LATE CHARGES IF AFTER KEEPING MY AGREEMENT, WHY WOULD FINGERHUT SELL ITS CUSTOMERS OUT. ON THE12TH OF DECEMBER THEY SAID THEY WERE BUSY AND WOULD CALL ME BACK OF COURSE THEY DIDN'T

I ORDER A PACK THAT WAS NEVER RECEIVED ITS AMOUNT WAS OVER 500.00 DOLLARS . I FOLLOWED THROUGH THE PROCESS TO GET THIS MATTER RESOLVED BUT ALL I IRECEIVED WAS A BILL. THE PACKAGE NEVER ARRIVED AND PROOF THAT I HAVE SECURITY CAMERA ON MY HOME NO DELIVERY ARRIVED.

Packaging shows contents and tracking info is spotty so my children know what Santa was bringing them for Christmas. Fingerhut sucks! The Santa illusion is hard enough without a company making it harder.

After my 2nd attempt my item showed up damaged again. I called cause I paid for the protection plan. I requested to please just simply send a simple replacement part but they insisted I needed to send the whole item back again to be examined. After sending them photos of the damage. At first they only wanted to give me a $20 coupon off my next purchase.. overall customer service is a joke, waste of money for the protection plan, I'm over ordering from them

PAGAS MAS POR LOS PRODUCTOS QUE EN OTRO LUGAR. LO BUENO PODRIA SER QUE LO PUEDES TENER EN PAGOS.

PERO DE AHI EN MAS HAY QUE PENSAR BIEN A LA HORA DE COMPRAR...

I got someone else's personal information inside the package that they shipped me my order in that I ordered & when I called they didn't really seem to concerned about me getting someone else's personal information such as there name address city state & zip code & I find that totally unexceptionable

They closed my account with no notice , then they tried to charge me late fees
, when I tried to take the high road and satisfy the debt they told me to have a lawyer call them for a 100 debt they would not take payment ,Next thing you know they send it to collections ,
There is a class action law suit being organized them signup for it .

To beging I was not going rate them at all.
I had Fingerhut for years and I was in good standing, never had problem. I was just one time late because my email was compromised I couldn't make my payment so, I called customer service spoke to a young lady and started making auto payments because I didn't want my credit ruin. The next thing, I no longer have Fingerhut it was close. I continue to make payment to fingerhut and they sent me a letter from Fingerhut Fetti that I owe them money why do I have 2 accounts with Fingerhut and Fetti.
The are fraud. and Ruin my credit.

Uses bully tactics to pressure people into making a purchase for their overpriced, low quality items. Purchased a Christmas gift for someone, received the wrong item. Took until April before I finally received the correct item. I was harassed every day because I refused to pay my bill for the wrong item, but their team wouldnt file any paperwork so the dispute didn't progress. They eventually charged full price for the item because the holiday promotional period had ended, due to their delays.

Then they closed my credit account, and without my knowledge or consent, opened a new credit line under my name and social. This put a 45 point drop on my credit. If you have a fingerhut credit account, seek legal council.

These morons shipped my laptop to a whole different city them made me prove that I was not responsible for this by filing a police report.

This company will sell you a certain blanket for 140 bucks while Amazon will sell it for 20. No I don't work Amazon do the product research yourself. Heavy full size owl blanket for a full size/ queen size bed. There should be laws against stuff like that to protect the American people...Another American company screeing over Americans and we dare to call ourselves number one.

This company doesn't know how to do business at all! The customer service is bad, the way they handle customer accounts is even worse! Not the way you want to build credit.

I think you should keep better track of your inventory. Recently, I ordered a pair of sneakers and I am still waiting to receive them after nearly 1 month.

My account was incorrect for my tv deliverance and a manager gave me some crazy info and than when I ask him to check ups info he changed what he said and told me he did not know why he gave me the precious info and its hard understanding what everyone u get on the phone is saying I love ur products but ur customer service is terrible.

I would give them a zero star if it was an option. This place is most definitely a scam that disguises itself as something extremely helpful. I bought a tent back in May, and couldn’t make payments on it until July. (Not because I was unable, but because they wouldn’t allow it) I made two payments in July and made the first one late because I was out of service, and they wouldn’t let me pay ahead of time. They charged me over $40 in fee’s for being two days late. I paid another $20 payment two days later. But basically due to the fee’s my two payments did nothing; keeping my balance at $200. They never reported to the credit agency that I made the payments, and this has yet to continue into September. I’ve made four payments, no other late payment and my balance is somehow at $203. When I applied for this card it damaged my credit, and brought it down 20 points; which I figured was fine because I would grow it quickly. That was a lie; and my score has yet to go up once in 6 months because of this card. It does more damage than good, and I wish I would’ve read the reviews.