Femnilondon Arvostelua 

209
TrustScore 1/5 tähteä

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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Näytä lisää

Saanut 1/5 tähteä

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Näytä lisää

Saanut 1/5 tähteä

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Näytä lisää

Saanut 1/5 tähteä

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Näytä lisää

Yrityksen tiedot

  1. Elektroniikka & Teknologia

Erilaisten ulkoisten lähteiden tuottama tieto

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Yhteystiedot

1,1

Huono

TrustScore 1/5 tähteä

209 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

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Kaikki arvostelut

(209)

28 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Absolutely love my beautiful bag!

Absolutely love my beautiful bag!! Such good quality and is so stylish. Nothing better than fashion that didn’t harm any beautiful innocent being in the making. Will be ordering from here again! xx

7. marraskuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Adriana,

thanks so much for your great review!

We hope to see you again soon!

Femni London

Saanut 2/5 tähteä

I would not recommend.

I would not recommend.
Despite the company being called femni London the bags are shipped from China. Which is not ideal when you also live in London. It took 3 weeks to arrive.
Also the quality of the bag isn't great, especially for the price. Can get similar bags elsewhere.
If it wasn't for the good customer service i would give it 1 star.

30. syyskuuta 2021
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I bought a white bag with gold belt on…

I bought a white bag with gold belt on it. It truly looks like the picture and was boxed up well. I liked it so much that I purchased another one straight away for my sister. Cannot wait to pare it with my outfits soon

16. syyskuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Monisha,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you in your outfits with your New Femni Bag ❤️

Kind Regards,

Femni Team

Saanut 5/5 tähteä

I love my Roma crossbody bag

I love my Roma crossbody bag!
I purchased this bag through an Instagram ad and I was pleasantly surprised! It came fairly quickly to the United States and it is a quality bag! My only recommendation is to air out the bag outside to get rid of the plastic smell. Other than that, I've gotten many compliments and wear it practically every day

1. syyskuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Anna,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 4/5 tähteä

Bellissima

Ho comprato questa borsa quasi 2 mesi fa e mi è arrivata ieri. La borsa è stupenda e fatta bene. Non dò 5 stelle solo perché ci ha messo un po' troppo ad arrivare, tant'è che pensavo non sarebbe più arrivata e di essere stata truffata.

26. elokuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Salve,

Grazie mille per le tue parole gentili e il tuo feedback.

Grazie mille per aver trovato il tempo di recensirci e di condividere la tua esperienza con Femni London.
Mi dispiace sentire che il tuo ordine ha richiesto un po' più tempo del previsto, posso solo scusarmi per eventuali ritardi.

Non vediamo l'ora di rivederti presto! ❤️

Cordiali saluti,

Squadra Femni

Saanut 1/5 tähteä

My bag broke right away

Shipping took ages and my bag broke after wearing it once... Definitely not worth it.

20. elokuuta 2021
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi,

I'm very sorry to hear about this. Please can you contact our support team here - chris@femnilondon.co.uk and our team will help you with your situation

Femni London Team

Saanut 5/5 tähteä

⭐️⭐️⭐️⭐️⭐️

I received my bag today and i can truly say it was worth the wait. Will be ordering again soon! Also goes with all my outfits. The little chain that comes with it is perfect. Thank you😍😍😍

16. elokuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon


Hi,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 5/5 tähteä

Amazing products and quality

Amazing products and quality! 100% would recommend! Love all the different styles and bags!

27. heinäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi ileniap,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 5/5 tähteä

Exceptional Company

Rarely do you find a company whereby the quality of their products and the service received are both of the same high quality
Today I took delivery of a beautiful handbag but to my dismay it was slightly damaged
I contacted Femni ( Rhys ) who replied within minutes, apologised, confirmed that a replacement was being sent and I did not need to return the original bag
To top it all I have also received a 15% discount off my next purchase…and there will most definitely be one
I could not have asked for more …well done Femni

27. heinäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Jan,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 5/5 tähteä

I Love my Femni London bag

I Love my Femni London bag. I ordered the Roma Crossbody and i love it. It came a little late due to covid, but I’m very happy overall. 💝 I will definitely shop here again

17. heinäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Emily A,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 4/5 tähteä

I purchased the green handbag

I purchased the green handbag, it arrived this morning, bag is amazing quality and looks exactly the same on the website.

Only disappointment is that delivery took longer than what the website stated.

But Over all, I’m happy with my order and will be ordering with you guys again!

12. heinäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Trinity,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 5/5 tähteä

Absolute love my Femni London bag

Absolute love my Femni London bag. So cute and looks so expensive

7. heinäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Chloe,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 1/5 tähteä

I never got my wallet

I never got my wallet, there was no refund of money or another wallet, it was the worst thing that happened to me

1. heinäkuuta 2021
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi,
As per your tracking infomation, I can see that the courier is showing that your item was delivered on the 2021-04-19 16:17 SAN JOSE, CA 95126, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 4:17 pm on April 19, 2021 in SAN JOSE, CA 95126.


Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Please ask who delivered the package, and ask for the details of that day's delivery. ... If the package still does not show up, please contact our support team and we will investigate this for you!

I hope this helps!

Femni London Team

Saanut 1/5 tähteä

DROP SHIPPED TRASH FROM CHINA

Never leave reviews but think I need to warn others.

I wanted to treat myself for my birthday and wanted to get a new bag as my previous one was old and from Wish. I didn’t want to buy another cheap one that I would need to wait weeks for from China so I decided to get it from Femni London, as it always came up as an ad on my IG & thought it would arrive quicker, as again, I thought it was being shipped from the UK.

I WAS WRONG.

£50 (used a discount code, would have been nearly £60 without it) for a bag that is in fact, drop shipped from China but 3x the price. Waited nearly a month for it to arrive, the tracking wasn’t helpful, customer service wasn’t helpful.

To top it all off, surprised I actually received it. When it did arrive, it looked like the knock off version of the one on the website. It’s either not white (like in the website picture) and in fact cream colour or like another person on here said, dirty or discoloured as there are marks on it as well. The buckles aren’t silver but are actually gold (again, like the picture)

In conclusion, this purchase was equal to the expectations vs reality meme. Except I’m not laughing and want my £50 BACK!

EDIT AS OWNER REPLIED -

I didn’t send an email to say it was defective because when I emailed the first time to ask where the bag was and wanted an explanation to why it was being shipped from China, I only received a vague reply to the first question.

I don’t want a replacement, I want a refund or at least a 50% refund, this was not a good experience nor a good quality bag to justify the price 😡

30. kesäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi,

Im very sorry to hear that you have had a bad experience with us! I will try and do my best to try and rectify this for you.

Just to respond to some of your points outlined in your review.

I have just checked our system and I can see that we didn't receive any emails from you to say that your item was defective? If this had been the case we would have sent a replacement out to you for free.

As stated on our website not all products will be shipped from our UK warehouse as we have number of sorting centres around Europe and Asia. This allows us to offer the best possible price for our customers and faster shipping in some regions.

The hardware on the bag is Gold as per the images/description on our website. "Our signature Golden hardware closure lends a strong statement finish to this diminutive, refined piece."

We do also have a cream & white version which might be the one you have received.

Please do contact our support team here - chris@femnilondon.co.uk and we'll do our best to try and rectify the situation.

Femni London Team

Saanut 1/5 tähteä

Absolute piece of crap

Absolute piece of crap such a horrible company, I order a bag that never turns up because apparently my address is too hard to find weeks later. Don’t waste your time at this joke of a place

28. kesäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Chloe,

Im very sorry that you did not receive your item. It looks like the courier had some trouble in trying to deliver your item due to an address related issue.

I have just checked and I can see that we refunded the payment to your original payment method on the 28th June.

Im very sorry for any inconvenience caused here

Femni London

Saanut 1/5 tähteä

Customer service is shocking

Customer service is shocking. I have asked for a refund multiple times after my item has not arrived 4 weeks after buying it and been refused a refund as it has apparently been shipped however when given a tracking link it says in transit in China.

17. kesäkuuta 2021
Saanut 5/5 tähteä

My bag is amazing ❣️

My bag is amazing ❣️
I love it ,
Im so happy for it 🎉

10. kesäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hi Artiola,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Saanut 1/5 tähteä

Not legitimate

Ordered a bag on 19th May and still waiting!! It has been 3 weeks which is a ridiculous amount of time to have to wait for an order.
The tracking is all in Chinese so don’t even know what’s going on and when you message customer service you get a generic copy & paste reply which is not helpful.
Their website advises 1-2 weeks for UK orders however that is not true.
Don’t even know if I will ever receive my order so very disappointed in trusting an unknown business

10. kesäkuuta 2021
Saanut 1/5 tähteä

Nicht empfehlenswert.

2 Taschen bestellt, ein paar Tage später dann die Email, dass eine nicht mehr verfügbar ist. Ich möchte die gesamte Bestellung stornieren, das geht anscheinend nicht, da die andere Tasche schon unterwegs ist (obwohl ich gefragt wurde, ob ich eine andere Tasche haben möchte?. Später kommt dann beim Tracking raus, dass noch gar nichts verschickt war.
Als endlich ein Paket ankommt ist es dann noch eine Tasche, die ich nie bestellt habe.
Eigentlich bin ich nur damit beschäftigt mit dem Support hin und her zuschreiben.
Einziges Plus: das Geld für die ausverkaufte Tasche wurde schnell zurückerstattet. (Bin gespannt, wie es mit der zweiten Tasche und dem Versand ist - dieser soll im Fall einer falschen Lieferung anscheinend übernommen werden). Nie wieder, kostet nur Nerven.

1. kesäkuuta 2021
Oma-aloitteinen arvostelu
Femnilondon-logo

Vastaus yritykseltä Femnilondon

Hallo,

es tut mir sehr leid, das zu hören. Ich kann sehen, dass wir den Artikel, der für Sie vergriffen war, erstattet haben und ich kann auch sehen, dass Ihr anderer Artikel geliefert wurde.

Wenn Sie noch etwas brauchen, zögern Sie bitte nicht, sich an unser Support-Team zu wenden - chris@femnilondon.co.uk

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