My agent Miss Milk Wirata from the Cholong, Phuket office was almost flawless. She worked all hours, weekends, public holidays. Even meet me up in Bangkok. I'm a long time resident of Thailand and can... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We are moving from the UK to Chiang Mai and FazWaz have been brilliant. I want to mention Zen in particular as she’s gone above and beyond to help us make the process seamless. She is so quick at resp... Näytä lisää
Yritys on vastannut
This review is not just about transportation or real estate services. Zen genuinely went far beyond what we expected and made our family’s transition to Chiang Mai feel welcoming and s... Näytä lisää
Yritys on vastannut
Ich hatte jeden Tag eine Anfrage. Teilweise habe ich von Kunden nach einigen Tagen eine 2. Anfrage. Aber scheinbar bearbeitet die Sachen niemand. Der Bereich ist geschützt und der Vermieter kann nicht... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
FazWaz is the leading real estate marketplace in Thailand dedicated to empowering consumers with data, inspiration and knowledge needed to make better-informed property decisions. FazWaz was founded on the principles of transparency and efficiency and everything we do aims to make the market more effective for both property consumers and real estate professionals alike.
Yhteystiedot
Yhdysvallat
- www.fazwaz.com
4,2
Hyvä
473 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Pally is very serious and professional.
Pally is very serious and professional.
I know that when she say something, I can trust her and she will do what she said.
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hello Jean Marc, thank you so much for such an impactful and kind review! We are so happy to hear that you enjoyed your property search journey with Pally. Seeing feedback like this is truly amazing!
Enjoy your new home, and if you are ever looking to buy again or even rent, our doors are always open and we are ready to assist you anytime.
Fazwaz Excellent Service from William
We have dealt with fazwaz now on a couple of occasions and have always been impressed with the service. The last property bought we in Phuket, Thailand we were very impressed with the professionalism and quick process. I would like to especially thank William (Fazwaz Agent) who I would trust and advise anyone to use when it comes to buying a property, he is professional and honest and keeps in constant contact.
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hi Kevin,
Thank you so much for your kind words! We are thrilled to hear that you’ve had such consistently positive experiences with us. It’s wonderful to know that William provided the professional and honest service we strive for in Phuket. We will be sure to share your glowing feedback with him and the rest of the team—it will mean a lot to them! We look forward to assisting you again in the future.
From the moment I let Potcha
From the moment I let Potcha, I knew I as well represented by a very kind as well professional . Every step of the process of buying a home he was diligent and concerned about every detail. I feel very fortunate to have had the guidance of this very excellent realtor. I am very very grateful for all which he accomplished. Thank. You Potcha Regards Michael G
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hi Michael,
Thank you so much for your kind words and for taking the time to share your experience. We are absolutely thrilled to hear how much you valued Potcha’s guidance throughout your home-buying journey.
We feel just as fortunate to have had the opportunity to assist you. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!
Fake owner contact details in website…
Fake owner contact details in website for all enquiries related to renting properties. Don't waste your time with them.
I have got more than 10 + enquiry details of flats listed in the platform and not even one number works and most of the names are same and mobile number does not work.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hello Kiran,
Thank you for sharing your feedback. We’re sorry to learn that your experience did not meet expectations.
Our platform serves as a listing marketplace featuring properties from both individual owners and partners. In certain cases, inquiries are forwarded directly to the property owner, and response times may vary based on their availability.
Please know that our Customer Success and Compliance teams are always available to assist. We kindly invite you to contact us via email or WhatsApp (WhatsApp +66 63 228 4540 / Compliance@fazwaz.com) with additional details so we may review the matter and support you accordingly.
We truly appreciate your feedback and the opportunity to improve your experience.
Dealing with Fazwaz to purchase a Condo…
Dealing with Fazwaz to purchase a Condo in Phuket was a very smooth experience.
Our agent Khun Chotiwit Sakulsongboonsiri was excellent. We viewed a few condos with him and found one we wanted quite quickly. He was very helpful, had great communication, and was pleasure to deal with.
I would highly recommend using Fazwaz for rental/purchase of property.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Thank you so much for taking the time to share your wonderful review! 🌟 We’re truly delighted to hear that your condo purchase in Phuket was such a smooth and positive experience. Agent Num Chotiwit is indeed an excellent agent who genuinely cares for his clients, and we’re very proud to have him on our team—he truly is a great asset to our company!
Thank you again for your trust and recommendation of FazWaz. Please don’t hesitate to think of us again in the future, we’d be more than happy to assist you anytime. Enjoy your new condo!
Absolutely a fantastic purchase
Absolutely a fantastic purchase. Max was on time, knowledgeable, great follow up and delivered to perfection. Will surely recommend anybody who needs to purchase a condo to contact Max.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
What heartfelt words you shared for our agent Maxime!
Thank you very much, Thomas, for taking the time to share your feedback and experience working with us. Your recommendation truly means a great deal to us, and we will be sure to pass this along to Max.
Thank you for choosing FazWaz!
Congratulations and sincere thanks for…
Congratulations and sincere thanks for your outstanding work.
Your professionalism, dedication, and attention to detail truly set you apart.
Your efforts have made a real difference and are greatly appreciated.
Wishing you continued success in your real estate career.
28. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Good day, Kamel.
Thank you so much for your kind words and positive feedback. We truly appreciate you taking the time to share your experience and are delighted to hear that you had a great experience with our team.
Should you be looking to rent or buy, whether for personal use or investment—please don’t hesitate to reach out to us. We are here ready to assist you !
Vastaus yritykseltä FazWaz
Hello, To help us understand what happened and improve our service, could you please share more details with us?
You can send the information directly to compliance@fazwaz.com
Agence a fuir
Agence a fuir, c'est une honte, ils veulent le beurre, l'argent du beurre et la fermière. Surtout ne mettez pas votre bien chez eux.Pas du tout professionnel
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hello Gaël Capone,
Thank you for sharing your feedback. We are truly sorry for any experience that may have caused you frustration. If there is anything we can assist you with, we welcome you to contact our Client Experience and Compliance team at Compliance@fazwaz.com who will be happy to investigate the matter and help resolve any issues you encountered.
Thank you.
Fantastic professionality…
Jib was simply fantastic in supporting me during my home search. She immediately understood my needs and always made targeted offers. She was also always extremely kind and never lost her smile even when my wife, who is very picky, rejected every house even over small details. Jib is an effective professional and a wonderful person. She was able to satisfy both my wife and me very quickly. Thank you, thank you, thank you.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Thank you so much for your wonderful review, Mauro!
We’re truly delighted to hear about your experience. Jib will be delighted to hear that her professionalism and support helped make your home search enjoyable, even with the detailed preferences involved. We’re thrilled that Jib was able to find a home that made both of you happy, and we sincerely appreciate your trust in us throughout the process.
Thank you sincerely for choosing us and for taking the time to share your thoughtful and such heartfelt feedback !
fazwaz is a scam website
fazwaz is such a scam website, i lost rm900 because i got scam by the “owner” of the property and now i dont have any money and place to stay, thank you fazwaz for ruining my life
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hello Mifzal Hadif,
Thank you for your feedback. We’re sorry to hear about your experience.
To clarify, FazWaz is a real estate company with its own listing platform. In Thailand, listings within our service area are supported by our dedicated agents. For properties in other countries, FazWaz acts as a listing portal only, connecting clients directly with property owners. We do not act as a mediator for these listings.
Our website clearly indicates this on the right-hand side of each listing, where clients fill in their contact information and rental duration. To proceed with inquiries, two checkboxes must be ticked, confirming that:
1. The property is outside FazWaz.my’s coverage.
2. You acknowledge the advice to never transfer money before viewing the property and signing a formal contract.
There is also a clear note explaining that inquiries go directly to the property owner or external agent, and FazWaz is not responsible for the property or any subsequent interactions.
If a listing appears suspicious or fraudulent, it can be reported via the “Report Problem” button on the top left of the listing thumbnail.
We hope this clarifies how our platform works. While we sympathize with your loss, any transfer of funds for properties outside FazWaz’s coverage falls outside our responsibility, as outlined on the listing. We strongly encourage all clients to read these notices carefully before proceeding.
Please note: if a client contacts the property owner directly via the contact information provided in the listing description, the checkbox on the side serves as an acknowledgment and awareness of potential risks. Whether the checkbox is ticked or not, it is intended to make clients aware of the potential risks associated with the listing.
We appreciate you helping raise awareness on this matter.
once again, fazwaz steals your personal info.
once again, i clicked on a link somebody sent me to just simply see a property online and received unwanted calls, sms, emails and surveys about my experience. i did not accept any cookies, terms, or anything like that in order for fazwaz to contact me thru any method and its really annoying and worrysome that you somehow acquire all my personal info without my consent or me being logged in to your website. last time the agent that contacted me was rude when i showed no interest and your previous reply to my review was false and misleading. not sure why would anyone want be subjected to such spamming. please do not contact me under any circumstances.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hey Martin,
We apologize that you feel we stole your personal information and for the previously rude agent interaction.
However, we must clarify that FazWaz does not steal personal information.
FazWaz operates both a listing website and an agency service. When a user submits an 'Enquiry', your name, phone number, and email address are directly forwarded to the relevant agent and/or property owner. This process is necessary for them to fulfill your request and get back to you with the requested information. Your information is provided by you when submitting the enquiry form.
You are always welcome to review our privacy and policies. If you would like to discuss this further, or if you have specific details regarding the agent's previous behavior, kindly reach out to compliance@fazwaz.com.
November 2025
November 2025. j ai loue une maison a Hua hin aout 2025. j ai fait confiance a Khun Pally que j ai remunere 30 000 baths ; 2 mois de deposit et 3 mois de loyers d avance jusqu au terme du contrat de location pour me trouver une maison. Entre les photos qu elle m avaient envoyees et la realite c etait un autre monde. J ai du faire 150 000 bahts de societes de peintures tellement la maison etait sale, apres une des salles de bain inutilisable ; une boue tombee sur le sol, j ai du refaire tout le systeme, l eau de la cuisine se deverssee sur la terrasse, etc .... J appelais Miss Pally de Fazwas cela la faisait rire. Aujourdhui les plafonds tombent sous le poids de l eau venant de la terrasse et ce malgre mes sms et emails depuis 2 mois ............. Fazwas now loue n importe quoi sans suivi et les proprietaires ne se deplacent pas. demain je serais au tribunal de hua hin pour porter plainte et Fazwas cela les fait rire. Evitez sincerement cette societe si vous ne souhaitez pas etre dans un etat de desarroi quant aux locations
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hi Sylvia,
Thank you for bringing this to our attention.
Please accept our apologies for the issues you are now facing.
We understand you are seeking urgent resolution.
We are launching an urgent investigation. To ensure we can address every issue you raised.
In the meantime, kindly reach out to us at compliance@fazwaz.com with your full name, phone number, and any additional details you may have.
We are treating this with the utmost priority and will get back to you as soon as our initial internal review is complete.
Bird with Krabi Phuket areas was so…
Bird with Krabi and Phuket areas was so patience, respectful, KNOWLEDGEABLE and humorous with me. She answered all my questions and taught me a lot about estate in Thailand.
KHOB KHUN MAHK KA.
SMOOCHES
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Dear Valued Customer,
Thank you so much for the amazing 5-star rating and your kind words for our agent, Bird! She is truly a valuable asset to our company — kind, patient, and highly knowledgeable. We genuinely appreciate your recognition and support, and we’re delighted to know Bird was able to make your experience a positive one.
Un immense merci à Aurélien (james)pour…
Un immense merci à Aurélien (james)pour son professionnalisme, sa disponibilité et sa gentillesse. Il a su répondre à chacune de nos questions avec clarté et précision, et nous a même orientés vers un excellent avocat tout aussi sérieux. Grâce à lui, nous avons pu acquérir un condo en toute sérénité. Toujours disponible pour organiser les visites, il nous a accompagnés à chaque étape avec rigueur et bienveillance. Nous sommes tellement satisfaits que nous sommes déjà à la recherche d’un deuxième bien avec lui. Un vendeur d'exception que nous recommandons les yeux fermés..
Encore un grand MERCI
N hésitez pas à demander Aurelien si vous voulez un agent compétant pour l acquisition de votre bien.
Vous ne serez pas déçu.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Dear S Diogo,
Quel plaisir! We are overjoyed by your phenomenal review for Aurélien (James). His professionalism, availability, and rigorous support are exactly what we strive for.
It's fantastic that his clarity helped you acquire your condo with peace of mind, and your decision to immediately start searching for a second property with him is the highest compliment!
Thank you for recommending him and for choosing FazWaz! Merci encore!
Bait and switch
Purporting to have a wide range of condos but regularly pull the 'owner not available' followed by 'we have this one instead'.
*****
Response from Fazwaz below, disingenuous to my mind but also now flagged as defamatory. These are the facts:
1. Requested viewing of property inHua Hin, contact from a helpful agent.
2. Decided against viewing when in location, informed agent.
3. Agent requested our details and brief, provided.
4. New agent reached out, large influx of WhatsApp and email messages. Felt uncomfortable. Declined further viewings.
5. Did our own tour and research, selected a unit in a property we liked and had specifically identified to Fazwaz. Requested viewing via search portal, agency not identified.
6. Previous, vociferous agent from FazWaz responded and agreed time/date to view but only confirmed a different unit in same property. We felt we were being misled and declined.
7. Saw an alternative unit in the same property, requested viewing on our last day via same anonymised portal.
8. Same agent responded, offered two viewings but again neither were of the property we had enquired about directly.
Again, we declined, somewhat exasperated.
There was no pivot from Fazwaz as they were not offering the properties we wanted to see. Based on previous experience with Fazwaz in Pattaya, we believe they may be using unrealistic listings.
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hi Colin,
Thank you for taking the time to share your feedback. We’re truly sorry that your experience felt like a “bait and switch” — that was never our intention.
To clarify, FazWaz did not flag or remove your comment. We value open and transparent feedback and would never suppress a client’s opinion. The flag appears to have been triggered automatically due to specific wording, not through any manual action by our team.
We’ve already reached out to you directly via email to clarify the situation and to better understand your experience in detail.
As a hybrid platform — combining an open property listing site with agent-assisted support — we work continuously to keep listings accurate and up to date. However, given the scale of properties and frequent market changes, some discrepancies can occur, and we are actively improving this process.
We genuinely appreciate your feedback and the opportunity to learn from it. Should you ever wish to give FazWaz another chance, our team would be glad to assist you personally and ensure a smoother experience.
Unwelcome and uninvited contact
Unwelcome and uninvited contact from agent that I did not request or want, use of my information without consent
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FazWaz
Hello David,
Thank you for your feedback. We apologize again for any inconvenience you experienced.
We want to confirm that our support team has successfully removed your data from our system, and your request to not be contacted has been honored.
We appreciate you bringing this to our attention and wish you all the best.
Perfect experience
Our agent, Nit, ensured the process of us renting out our property, was done with the utmost professionalism and care. All the necessary statutory laws were adhered to seamlessly. Excellent communication throughout. Highly recommended.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Nong Thatpicha
Nong Thatpicha
Khun Nong Thatpicha is an amazing agent. She is not only a very nice person but also highly professional in real estate. Every time I contacted her, she responded quickly and worked efficiently. I’m very happy to work with her and would love to share this experience.
30. elokuuta 2025
Oma-aloitteinen arvostelu
I just want to thank you to Khun Nong
I just want to thank you to Khun Nong. She make everything look easy and simple and of course very professional.
I actually looked at the same house for a few months before but it's always a problem though others. Then I met Khun Nong, she made my dream come true. I strongly recommend Fazwaz team
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.