The furniture on arrival was even better than the online photos . It is exactly what we were looking for, good quality and design. It has been admired by many! Customer care , communication also v... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything from the order process, the delivery and product its self have been fab. Ordering was super easy, delivery was earlier than the stated wait time and the delivery drivers were super friend... Näytä lisää
Yritys on vastannut
Despite some of the negative reviews, Eterna Home provided quick delivery and excellent service. The garden furniture is of top quality, very sturdy and thick. Cushions could be slightly thicker but a... Näytä lisää
Really easy to navigate the website. Very good range of high quality wooden garden furniture and at the time some great deals for Spring/Summer. Comms after the order was really simple and updates to... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Eterna Home specialise in manufacturing and supplying high-quality teak garden furniture. In addition to being competitively priced, we have a solid commitment to biodiversity and sustainable development. To provide you with beautiful, robust, hardwearing and long-lasting furniture using materials as tough as they are beautiful, we maintain the highest quality standard at every step of the process, from design to delivery. We are customer driven, so don’t hesitate to ask us any questions you may have; we are happy to help. If there is a particular configuration you would like and can’t see available, we are pleased to tailor any order to suit your needs.
Yhteystiedot
The Oakley, Kidderminster Road, WR9 9AY, DROITWICH, Yhdistynyt kuningaskunta
- 01905 928 398
- info@eternahome.co.uk
- www.eternahome.co.uk
4,7
Erinomainen
62 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
10/10
Everything from the order process, the delivery and product its self have been fab.
Ordering was super easy, delivery was earlier than the stated wait time and the delivery drivers were super friendly and helpful when they arrive.
We had a slight damage on one of the chairs and 2 cushions were slightly different colours to the rest so I called eterna, their staff were super helpful and friendly and I didnt have to wait long to get through, I sent my email they asked with the pictures and they replied the same day about replacing me the damaged chair and cushions, these were delivered the week after, again great delivery guys who checked the product for me to make sure all was okay and then left with the damaged one. The product it self is well made, just what we wanted and looks amazing. Thanks eterna for a 10/10 service we will be using you again.
24. toukokuuta 2026
Vastaus yritykseltä Eterna Home
Thank you for such constructive and helpful feedback. We really do use these reviews to constantly improve our products and services.
We hope you enjoy your new garden furniture for this, and many seasons to come.
Kind regards,
eternahome.co.uk
The furniture on arrival was even…
The furniture on arrival was even better than the online photos .
It is exactly what we were looking for, good quality and design.
It has been admired by many!
Customer care , communication also very helpful.
Thank you!
20. toukokuuta 2026
Vastaus yritykseltä Eterna Home
Hi Brian,
Thank you very much for your positive review.
We are delighted to hear that the furniture has exceeded your expectations and that you are happy with your purchase and the customer care you received. We really appreciate your feedback, thank you for sharing your experience.
If you need anything in the future, please do not hesitate to reach out we are more than happy to help!
Best Wishes,
Eterna Home Team
Vastaus yritykseltä Eterna Home
Hi Brian,
Thank you for taking the time to share your positive experience with us.
Your review means a lot to us, and we are delighted that you are happy with your furniture.
If you need anything in the future, please do not hesitate to reach out we are more than happy to help!
Best Wishes,
Eterna Home Team
Beautiful furniture
23. huhtikuuta 2026
Vastaus yritykseltä Eterna Home
Hi there,
Thank you for taking the time to leave us a review.
We are pleased to hear you are happy with your furniture, we really appreciate your feedback.
If you need anything in the future, please do not hesitate to reach out we are more than happy to help!
Best Wishes,
Eterna Home Team
Delivered very quickly and efficiently
Delivered very quickly and efficiently, in time slot allocated. Thank you
24. huhtikuuta 2026
Vastaus yritykseltä Eterna Home
Hi there,
Thank you for your positive review.
We’re really pleased to hear your order was delivered quickly and efficiently and within the allocated time slot. We also appreciate you taking the time to share your feedback, it means a lot us.
If you need anything in the future, please do not hesitate to get in touch, we’d be happy to help.
Best Wishes,
Eterna Home Team
Delived as informed at the earlier time…
Delived as informed at the earlier time of the span given. Drives did a good job
13. maaliskuuta 2026
Vastaus yritykseltä Eterna Home
Hi Nick,
Thank you for taking the time to leave us a positive review.
We are delighted that you are happy with your order, and we will be sure to pass on your kind words to our delivery partners!
If you ever need anything from us in the future, we are always here to help.
Best Wishes,
Eterna Home Team
Great product just a advertised and…great product and quick delivery
Great product just a advertised and delivered with 10 days or so.
great service
10. heinäkuuta 2025
Vastaus yritykseltä Eterna Home
Hi Karen,
We appreciate you taking the time to leave us a review, it’s great to hear of your positive experience overall and you were left happy with the service.
If you need anything at all going forward, we are more than happy to help.
Best Wishes,
Eterna Home Team
Happy
The product acceded expectations, superb quality and finnish, time lines for delivery as promised, delivery team kept me informed and were professional.
2. heinäkuuta 2025
Vastaus yritykseltä Eterna Home
Hi Michael,
Thank you for your positive review, it’s great to hear of experiences such as these and we will be sure to pass your thoughts onto the team.
If you need anything else at all going forward, we are always here if you need to contact us.
Best Wishes,
Eterna Home Team
Vastaus yritykseltä Eterna Home
Hi Darryl,
We are delighted to hear that you were pleased with the quality of your furniture you received, we expect nothing less and we are extremely thankful for your time leaving us a review.
Don’t hesitate to get in touch if you need anything else in the future.
Best Wishes,
Eterna Home Team
Great communication, table was just lovely
From the point of ordering to delivery, the communication was great and everything happened when they said it would. The spiral teak table I got is really beautiful, thick smooth teak which looks as though it will last a lifetime. Quality product and quality company.
30. toukokuuta 2025
Vastaus yritykseltä Eterna Home
Hi there,
It’s lovely to hear from you and we appreciate the time taken to leave us this review.
We highly value your feedback from all the team here at Eterna Home and it is fantastic to hear of your smooth experience overall.
Best Wishes,
Eterna Home Team
Great service and happy with the product!
Bought some garden furniture, very happy and would by from them again.
2. toukokuuta 2025
Vastaus yritykseltä Eterna Home
Hi Ulrica,
We are delighted to hear that you are happy with your order and your time leaving this review is highly appreciated.
Please don’t hesitate to reach out if you need anything else.
Best Wishes,
Eterna Home Team
Delivery arrangements were proactively…
Delivery arrangements were proactively checked; chairs arrived on time; they are beautiful and exceed my expectations.
1. toukokuuta 2025
Vastaus yritykseltä Eterna Home
Hi M,
Thank you so much for the time taken leaving us a review, we love to hear comments such as these.
We are delighted to hear your expectations were exceeded and we are always around if you need to contact us for anything else.
Best Wishes,
Eterna Home Team
Great service and delvery
Good service and the delivery drivers were really helpful
24. huhtikuuta 2025
Amazing design and quality.
Found the table and chairs on line and chairs were so different from the normal. Thickness of the table top was good and we had a choice of colour on the cushions so we ordered. It has been delivered within two weeks and wow what a find. Really pleased with the table and chairs and the delivery drivers were really good too. Have already recommended a friend look to purchase from you.
18. huhtikuuta 2025
Despite some of the negative reviews
Despite some of the negative reviews, Eterna Home provided quick delivery and excellent service. The garden furniture is of top quality, very sturdy and thick. Cushions could be slightly thicker but all round a quality product. Would purchase again.
31. maaliskuuta 2025
All 8 chairs damaged
We ordered 8 outdoor dining chairs - every single chair arrived damaged / completely smashed. Whilst accidents happen, these must have been dropped from a great height. They were not packaged sufficiently well given their bulk and weight either.
3. maaliskuuta 2025
Vastaus yritykseltä Eterna Home
Hi Debra, thank you for your feedback. We would like to take this time to again express our sincere apologies for the damaged items. However, we hope that you feel we acted swiftly to collect the items, and issue a full refund within 6 days of arrival, having delivered your order within 5 days of placing it. Whilst we feel that this rating is a bit harsh considering the damages were out of our control, and happened in transit, we totally understand your frustration here. We apologise for the inconvenience caused on this occasion, and hope that it would not put you off purchasing with us in the future.
Wonderful product and stress free…
Wonderful product and stress free delivery. Very impressed
26. maaliskuuta 2025
Superior service and product
The initial shipment included one damaged part. One call sorted it out and a replacement was shipped, delivered and assembled for me with days. All staff involved from the company's contact through to the delivery staff were exceptionally helpful and easy to work with. I do not hesitate in recommending this company.
15. lokakuuta 2024
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