esolutions.free2move.com Arvostelua 

el cargador , que tiene 6 meses dejo de funcionar hace un mes .Tardaron dos semanas en dar respuesta y tras más de 20 llamadas y correos me envían etiqueta para que se lo envíe. Se envía el 4 de septiembre y dice que aún no lo han recibido. Una vergüenza el servicio. He denunciado por exceder del tiempo prudencial de 1 mes , porque carecen o no han querido facilitarme hoja de reclamación y tampoco tengo ninguna respuesta de Stellantis

It is unbelievable that Free2move E-Solutions is now trying to claim that we “tampered” with the charger. This is simply not true.

At no point did we open, modify, or interfere with the charger in any way. Why would we? We are not technicians, and we would never risk voiding the warranty by opening the unit.

The only actions ever taken were exactly those instructed by Free2move E-Solutions. We even had to pay for an electrician to come to our house three separate times, and on each occasion he followed the troubleshooting steps provided by your own support team—nothing more.

Instead of taking responsibility for a product that has not worked for months, it feels like Free2move E-Solutions is looking for excuses to avoid covering the repair or replacement. Accusing customers of tampering without any evidence is unacceptable and only adds to an already extremely frustrating experience.

After more than six months without a functioning charger, multiple electrician visits, countless emails, and months of waiting, this accusation is the final proof of how poorly customers are being treated.

Dont buy this s*** , no support, after they take money from you they asking 1000 stupid questions, have one charger dead in warranty time, can not fix account/app error with account (always network error, can not unbind device). STAY AWAY FROM CHEATER!

Mai avuto a che fare con un post vendita così tristemente scadente. E' da maggio 2025 che ho aperto un ticket (N.00072239) riguardo una wall box non funzionante sin da nuova (già questo, indisponente...). Dopo mesi di attesa, finalmente in Novembre mi è stata ritirato il dispositivo. Ora, a fine Dicembre, sono ancora senza informazioni sullo stato della box. Un parto durerebbe meno. Dò una stella perchè ZERO non è possibile. Per quel che mi riguarda, questa azienda ha CHIUSO.

No existe servicio técnico.
Una vez que has pagado no solucionan ningún problema.
La estación de recarga de mi garaje no funciona desde el 27 de octubre, les he escrito y llamado muchísimas veces pero nadie soluciona nada.
Me siento estafada.
Jamás recomendaría esta empresa

Estafa.
Ni funcionan sus productos ni solucionan nada.
Acaban ignorándote y se quedan con tu dinero.

Mon eProWallbox de Free2move esolutions est tombée en panne après seulement 27 mois d’utilisation, soit à peine trois mois après la fin de la garantie...
Le service client n’a proposé aucune solution de réparation, seulement l’achat d’une nouvelle borne à tarif « préférentiel » !
Au vu de mon expérience, je déconseille vivement cette entreprise.