My granddaughter got engaged november23 one of her Diamonds fallout a few weeks later she had to pay £250 to have it repaired and she had it back in January 24 .she hardly wears her ring as she works... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia6 Wassail Square, Quadrant Centre, SA1 3QW Swansea, Swansea Quadrant, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into this store today to buy my third watch from Ernest jones and as usual the service was excellent and welcoming,I really enjoy popping in for a look and to plan my next purchase at Ernest... Näytä lisää
The most comfortable and professional experience at the Swansea store today. I have purchased a number of items over the Years and have often been served by Julie. She is a credit to the store. Always... Näytä lisää
Yritys on vastannut
Alison in Ernest Jones in the quadrant in Swansea was very efficient and friendly. She helped us as soon as we got into the store. She advised us superbly on the quality of the ring and we bought it.... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Ernest Jones - Swansea
Yrityksen kirjoittama
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Yhteystiedot
6 Wassail Square, Quadrant Centre, SA1 3QW, Swansea, Swansea Quadrant, Yhdistynyt kuningaskunta
- 01792460583
3,6
Keskitasoinen
31 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service overall, very happy.
Bought my partner a ring online for collection at Swansea. The whole experience went really well, and I was really happy.
I hope my partner is as happy on her Birthday soon.
3. kesäkuuta 2021
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
The people u have delivery to people…
The people u have delivery to people house is not great thay don't put cards thought your door to say they have been so u have to do the work to get your item. I just got a email saying sorry we missed you . Dx are a joke and not that great to work with so I'm not happy at all
27. toukokuuta 2021
Vastaus yritykseltä Ernest Jones - Swansea
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
Good if not excellent customer service
Good if not excellent customer service. I am delighted with product and help I got from the branch manager. Bethan has always been an asset to your company dealing with her over the years.
25. toukokuuta 2021
Courteous
Courteous, helpful and very knowledgeable. Took a great deal of care over the final fitting.
20. toukokuuta 2021
Amazing
Everything about my experience was magical. Made to feel special throughout my shopping experience.
13. toukokuuta 2021
Big thank you to Julie the assistant…
Big thank you to Julie the assistant manger in the quadrant Swansea.
Bought another item last Saturday after buying a watch the previous Saturday.
Brilliant at her job and makes buying easy.
11. toukokuuta 2021
Purchase experience
I have purchased a few items from this shop, and have always been met by knowledgeable and professional staff. Even in these strange and challenging times, I have always experienced only pleasant and patient sales people. Making the buying process a pleasant experience. I will look forward to future dealings with establishment. Until then I wish you well.
11. toukokuuta 2021
Excellent service
Excellent service, even in these times of mask wearing and needing to que to enter shops, the staff were friendly and informative. I was after an Omega watch and wanted to view several items. The salesmen bought me the watches and we went over which ones I liked and didn’t like. I was there about 90 mins and walked out a very happy customer.
11. toukokuuta 2021
Quality product with quality service
Quality product with quality service, always my number one go to diamond jewellery and luxury watches.
11. toukokuuta 2021
The manager was lovely
The manager was lovely, helpful friendly and chatty. Could have stayed longer there, really helpful with me and my mum and made our visit friendly.
Lovely person and fab manager, credit to your company.
6. toukokuuta 2021
Excellent Service
Easy online service, problem with delivery to the store of choice as it had been closed down. This was sorted out quickly by the help desk and the store in Swansea where my order came from. Excellent communication kept me informed.
27. huhtikuuta 2021
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.