I bought two pairs of Platinum slippers before last winter. They are the warmest, most comfortable slippers I've ever worn. I had some queries, and I received prompt, informative responses to my email... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Gorgeous boots, fully lined as advertised, fabulous packaging (LOVE the Emu egg coloured box!), terrific delivery service. Couldn’t speak more highly of this company.
HAD TORETURN AND REQUESTED A REFUND. STAFF WERE EXCELLENT. JUST WAITING ON MY REFUND TO BE PAID. SUCH A SHAME YOU CAN NOT EXCHANGE FOR A DIFFERENT STYLE WHEN THE STYLE YOU GET IT NOT SUITABLE. HOPEFUL... Näytä lisää
Importantly waterproof boots with the comfort of warm soft lining making feet feel very cozy. Zipper sides make them feel more structured.
Yrityksen tiedot
Yrityksen kirjoittama
Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials. EMU Australia can be found in stores in many Countries around the world. Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping. Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia.
Yhteystiedot
73 Leonard Street, London, UK, EC2A4QS, London, Yhdistynyt kuningaskunta
- +44 (0)207 713 2080
- onlinesupport_uk@emuaustralia.com
- www.emuaustralia.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 76 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy, smooth shopping experience…
Really impressed with EMU Australia’s website—clean, easy to navigate, and everything is clearly laid out. The product images and descriptions are helpful, which made choosing simple.
I ended up buying a pair of shoes called Faye,and I absolutely love them—great quality and exactly as expected from the site.
The whole experience from browsing to checkout felt smooth and stress-free. A lovely, well-designed site that really reflects the quality of the brand
I had a query
Extremely efficient quick response &friendly
Great customer service
Sadly, the item I ordered was too wide for me so had to return.
However, the quality was excellent and the response from customer service was exemplary.
Great service, great product
Ordered the sheepskin insoles for my workshoes. Quick delivery and the insoles are amazing! Thankyou EMU.
Great product..great service..will…
Great product..great service..will continue to be a customer
My emu boots fit perfectly
My emu boots fit perfectly, are warm and cosy, and look smart compared to similar brands. The size I need is consistent across the various styles I have ordered from Emu so I can order online with confidence knowing the products will fit.
Emu Slippers
Immediate response to enquiries. Helpful and knowledgeable staff. Excellent customer service. Exchange completed without any problems. Goods are excellent quality. Original delivery was fast and trouble free. Highly recommended.
Lovely slippers---site and customer…
Lovely slippers---site and customer info sounded solid but slippers a size too large.
Fast shipping with good quality…
Fast shipping with good quality products.
Prompt delivery and good price point
Prompt delivery and good price point. Quality product.
If I could give NEGATIVE 10 stars - I would
If I could give -10 stars, I would happily do so
I received a pair of slippers, which were completely subpar quality, then reached out for return instructions and clarification and received the absolute worst customer service one could possibly receive
However, when trying to leave a review about their crummy product, I received an immediate response, moderating my review and not allow allowing me to place it on their site
Avoid this company at all, costs they lack quality and care

Vastaus yritykseltä EMU Australia
Excellent Customer Service
Fast reply. Unexpected resolution to my issue, which made me think very highly of the company. Thank you for your kind support and your generous offer!
Quick,easy transaction
Quick,easy transaction, quality & price exceptional, boots tough & comfy
Quick delivery
Good product, true to size. Surprised with the fast delivery!!
Denman mini
Very Quick delivery, no problem with online order. Boots are perfect. I Will wear them probably next season but quality is top. I Hope next season there Will be new waterproof models like Charlotte that I wear since many years and I still love them.
Satisfying
Live everything about my boots material is superb🤗I put my hands inside those boots and I was applaud! The fur is off the chain fluff real thing. Not only, the canvas is super solid (Authentic!) Can’t wait for next winter to through them on😁 A bit thicker than the American Ugg boots, truly made for the deep freeze👌🏾 I’m please money well spent🥰
Amazing customer service!!
I had a really good experience with EMU Australia, especially their customer service. Evri delivered my slippers to the wrong place, which was frustrating, but EMU sorted it out straight away. EMU customer service replied quickly and sent me a replacement without any hassle!! The whole thing was handled much faster than I expected, really appreciate how easy they made it!
I love emu
I love emu . I’ve been shopping from the web site for aprx 12-15 years. And always everything has been a great experiance.
Great product and fast delivery
Great product and fast delivery
Ravie de mon achat les bottines sont…
Ravie de mon achat les bottines sont de bonne qualité et bien finies. La taille est adéquate. Je recommande!
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