EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Näytä lisää
Yritys on vastannut
Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Näytä lisää
Yritys on vastannut
I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Aurinkoenergiaurakoitsija
- ja myös
- Aurinkoenergialla toimivat lämminvesijärjestelmät
- Lämmityslaitetoimittaja
Tietoja yrityksestä EEC Home Improvements
Yrityksen kirjoittama
Yhteystiedot
140 Norwood Road , PR8 6EH, Southport, Yhdistynyt kuningaskunta
- 01704 333459
- info@eec-hi.co.uk
- www.eechomeimprovements.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good solar product but appalling customer service once they are fitted
Very poor customer service… because it takes so long to get issues resolved (there have been many) it is easy to drift past the 1 year mark. This is important because after that point it’s about £195 per call-out to get things fixed. They do refund this but they alone decide if it’s their fault. They also seem to act as though they only install… taking no responsibility for what they’ve installed.
We’ve had countless problems, most to do with a rushed install 2 years ago. Dealing with customer services is a deeply frustrating experience. Understaffed and everyone hiding behind systems and other departments. Our latest issue to do with our batteries is 2 months old and counting.

Vastaus yritykseltä EEC Home Improvements
Quick and efficient
Craig arrived on time and installed an iboost+ explained how it worked and cleared up afterwards

Vastaus yritykseltä EEC Home Improvements
From start to finish
From start to finish. I felt 100% at ease. From sales to installation.

Vastaus yritykseltä EEC Home Improvements
STOP spam texting me
STOP spam texting me! I’ve blocked many of your numbers yet you continue to text. I don’t know why or how you’ve got my number - but if it continues, I’m reporting you for harassment! BACK OFF!

Vastaus yritykseltä EEC Home Improvements
Keep spamming me with texts!
Keep spamming me with texts and the unsubscribe is a link to website, which doesn’t apparently unsubscribe you as I am still getting them. And they hide their number so you can’t block them.
Wondered where they got my details from and remembered it was a Solar Together quote through Kent County Council a few years ago. Despite being told you’d get a survey within a few weeks of paying a deposit, after months of waiting and ignoring us and constant ‘it’ll be very soon’ emails….I demanded they refund the deposit as it became clear they were a shambles. This prompted a survey being available within days! I still demanded a refund. Went with a local installer who provided a much higher spec system (EEC were quoting for lowest grade, lowest quality products) quickly and professionally, for basically the same price anyway.

Vastaus yritykseltä EEC Home Improvements
Fantastic service from start to finish
Fantastic service from the company. Eoin providing great detailed information and there is no pressure sales at all.
The team go through everything with you including the guarantee as well as ensuring you are happy with everything before the installation takes place and after installation.
The engineers keep everything tidy and they clear up after themselves, there is also an aftercare with the company, should you have any questions or change your router, the team are just a phone call away.
You can monitor the battery and solar information from an easy Apple or Android app.
I honestly recommend this company to anyone wishing to save money on their household bills

Vastaus yritykseltä EEC Home Improvements
Stop sending me spam texts!!
I am receiving spam text messages from EEC Renewables who I am advised are the same business so have reported to the ICO.

Vastaus yritykseltä EEC Home Improvements
An exceptional level of service…
An exceptional level of service throughout. Lewis Williams carried out a site survey during which he very clearly explained the options available, and following which he was always very quick to respond to queries, but never pushy. The installers arrived at the agreed time, the installation was much quicker than I had anticipated, and the installation and commissioning was completed with a clear explanation of the system operation.
All the Staff from EEC are Professional, Knowledgeable, helpful and expert. All the way from site survey to completed installation are very professional service. All the way Excellent communication from office staff, to Tim Hillman Project manager. and everything happened as planned and in a highly professional and friendly manner. Very impressive clean and tidy job they did and very high standard finish
Honestly Can’t thank these guys enough for our solar panel and complete installation including wiring and battery. Definitely would highly recommend EEC Solar for solar panels and complete installations.
By Harry & Batu

Vastaus yritykseltä EEC Home Improvements
Professional Company with dedicated staff.
I have found that when you are dealing with a company it is all about the people and my experience with EEC and Callum particularly has been excellent. He was professional and very knowledgeable. The experience was pain free and I would not hesitate to recommend this company to others.

Vastaus yritykseltä EEC Home Improvements
We used EEC Solar to install our Solar…
We used EEC Solar to install our Solar Panels 12 years ago. This was a great experience from the company. Now that batteries have become available it was a no brainer to have them fitted. Again on contacting EEC Solar ( Craig Ball) we were given good advice and had another great experience having them fitted. All seems well and looks as if we are saving money on our electric use already. I would recommend this company for honest advice and workmanship. On ordering either system a small deposit was payable with the remainder due after work was complete and we were satisfied. Great company to deal with. Been around a good number of years now unlike some.

Vastaus yritykseltä EEC Home Improvements
EEC SOLAR engineer, saved the day
plus: Craig (the engineer) turned up and replaced my faulty inverter (under warantee), he was very professional and gave me great advice about my new inverter and how it works and options of installing a battery hybrid system.
Also the customer service team, were very responsive from the day a reported the fault, and managed to replace my inverter in no time at all..thanks
minus: EEC solar charged me £195 (engineer labour charge) to replace an inverter that is under warantee, i thought that was a quite expensive. should be no more than £50

Vastaus yritykseltä EEC Home Improvements
I was very impressed with the…
I was very impressed with the explanation received which was easy to understand.

Vastaus yritykseltä EEC Home Improvements
Excellent advice, service and support from 1st contact tomcompleted install
From my initail enquiry 1st quote and subsequent final quote after lots of questions that were answered clearly and precise to job complete. Evety step well communicated and explained. I had several quotes but the customer service and attention to detail from EEC was excellent.
This continued through the install, the electrician found a route for the cabling that is unobtrusive and the PV panel installers tweaked the layout that improved pervormance. Excellent service all arounf

Vastaus yritykseltä EEC Home Improvements
Installed a PV/battery system in April
Installed a PV/battery system in April, now at the end of September at it’s been faultless, customer service was fab and the installers were punctual and tidy. I couldn’t recommend highly enough!

Vastaus yritykseltä EEC Home Improvements
Very efficient service both when our…
Very efficient service both when our original panels were fitted, and when an additional battery was installed. All staff were very polite and the work was completed well and in the time stated. Would recommend.

Vastaus yritykseltä EEC Home Improvements
Snap up the Sunlight!!
Sunny side up!! Snap up the Sunlight
Summary:
Excellent preparation:
Efficient and friendly installation:
Excellent aftercare:
Plus guarantees of product and workmanship.
Read on:
My wife and I approached introducing solar panels to our domestic arrangements very cautiously. Roughly £1000 per panel including all the gubbins was a big outlay for us and it rains a lot in the North West.
EEC Solar recogfnised and respected our caution at every stage of the process. Providing relevant information, explaining the technicalities in a straightforward understandable manner. We were presented with alternatives but at the same time tailoring a system for our exact needs and explaining why they were making their recommendations clearly.
So preparation was brilliant.
Execution could not have been more efficient. Peter and his support turned up in the morning answered all questions, worked steadily and the panels were on by the afternoon. Andrew, the electrician, turned up on time and sorted out a glitch in where the batteries were going and worked until the evening to ensure the whole installation was up and runnng smoothly.
We are very proud to be doing our bit for ourselves and the climate with the help of EEC Solar. And they are on the end of a phone with advice at any time because your system can be monitored from their office.

Vastaus yritykseltä EEC Home Improvements
EEC Great Service
EEC Great Service
From start to finish EEC provided a fantastic service.
From the initial phone call, to the installation.
The engineer was courtesy, the install was neat & tidy, and explained the basic functionality of the system. Great engineer.!
The after service call was equally good, answering and questions and helped advise best practice and possible tariffs for the system.
Highly recommended.

Vastaus yritykseltä EEC Home Improvements
Very annoying
Very annoying - they keep sending text messages on a daily basis for a while, and I unsubscribed several times, but they still keep sending. And you cannot block them because the phone does not have their number. Moreover, it is unclear which EEC company they represent. So, I filled the form as if I am interested, they sent me their real name and now I will call them demanding to unsubscribe and stop pestering me
I believe the manager called me once when I was on the meeting, but that's all. Anyway, don't think you should bother with them, there are better firms around

Vastaus yritykseltä EEC Home Improvements
Having had a solar system installed 8…
Having had a solar system installed 8 months ago, there developed a fault, where the battery bank kept tripping out.
Craig, their electrician visited us to sort the fault. Very quickly, he identified the problem, which was a faulty lead supplied by the manufacturer, swapped it, tested it and job done! Very happy customer.

Vastaus yritykseltä EEC Home Improvements
Prompt, efficient, clear
Prompt arrival. Efficient fitting. Clear explanations of the system. Excellent work by Bronislaw Pilis.

Vastaus yritykseltä EEC Home Improvements
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