Edwards Coach Holidays Arvostelua 

We have returned from a coach trip to Isle of Man.
The on the tour we visit the interesting places on the island and the driver, Richard, descriptions and information beneficial and made the holiday very worth while and very enjoyable

Overall the trip was good. But not for the first time the standard of the hotels that Edwards are using are not up to standard. The Hotel had a shortage of staff and couldnt cope with the approx 100 people who were on the trip. Breakfast was help yourself and it was chaos, the area was to small and people waiting for dishes, food etc. The evening meal was very poor, so that our driver stated that he had sent emails to Edwards about the complaints he had received. The part of the trip was to see Andre Rieu and see Maastricht before the show to soak up the atmostphere, which didn't happen (talking to people who had in previous years been on the same tour, they went into Maastricht before the show and had free time to see the town) I was very disappointed about that. I purchased better tickets (my priority) and i'm glad I did I was in the fourth row, Edwards tickets was 43 rows from the front. The concert was brilliant.

I have just returned home from a short break with a group of friends to see Andre Rieu in Masstricht. We had a fantastic time, and although there were a few little glitches, on the whole the holiday went like clockwork. I've given 4 stars but it was more 4.5 stars.
A big thank you goes to Richard our coach driver who looked after us all very well and who had a fantastic sense of humour, which is always a plus, especially considering the responsibility of getting us all there and back safely.
Before the concert we had an all you can eat and drink meal in the 4star Van der Valk hotel in Maastricht, which was part of the package. The food was of a very high standard with something for everyone. We were also given seat cushions to use during the concert along with a few other Andre Rieu "freebies" to keep as souvenirs. The seats allocated in the Andre Rieu concert were excellent, right in the middle of the central block, looking straight at the stage. The itinerary stated that we would have some free time in Maastricht before the meal and the concert, however, this was not possible, as parking was a problem in the city as the roads had been closed off for the concert. We were told on joining the tour that this might happen, and we were given free time in nearby Valkenberg instead, where there was plenty to do including visiting the caves, sand sculptures and, as we did, taking a ride on the cable car to the top of the hill where there is a bar, restaurant and other food concessions as well as an alpine slide and mini golf etc. As an important local travel destination, Valkenberg town itself has plenty of bars, restaurants and shops to while away the time.
On the day after the concert, we were driven into Brussels, where we had free time to explore the city at our own pace and with plenty of time to see all of the important sights, the Cathedral, Grande Place, Manequin Pis etc. There was also enough time to have lunch and to buy the obligatory Belgian chocolate or two!
Now for the downsides....a few of our fellow travellers complained about the standard and location of the hotel, the Best Western, Wavre. OK, it wasn't fantastic, our room didn't have air conditioning and there were no fans available to use in the room. A bathmat to stop you slipping in the shower might have been useful, but the maid supplied us with another towelling bathmat, which when wet, did almost as good a job, and was probable healthier as it was changed every day, so didn't harbour mold like a rubber one would. A few more staff about the place would have been good too, as they were rushed off their feet with two coachloads of guests all seated for dinner at the same time and all rushing for breakfast. (A big shout out to the young waiter, I didn't catch his name, who had only just started working there last week, who remained calm and cheerful throughout). Breakfast was a bit chaotic, as so many people were trying to access what was quite a small breakfast buffet area at the same time and sometimes we had to wait for certain items to be replenished. Dinner on both nights that we ate at the hotel was good, particularly as the same three course meal was served to everyone. (A fish terrine starter, Belgian meatballs ( boulets a la liegeoise) and tart tatin, the first night, and a deep fried cheese, chicken main course and chocolate mousse on the second night.
I've been on a number of coach tours over the years with various coach companies including Edwards, Sheerings, Diamond etc. and my experience this time compares favourably with them all. Another gripe some of our fellow travellers had was the location of the hotel (out of town), again I have no problem with that - stay in the city centre, pay city centre prices! Also, I'm sure it's nigh on impossible to book accommodation for up to a hundred people in one hotel in any city centre.
If I do have one complaint, it is that the air conditioning on the coach on our return journey stopped working (it can happen to anyone!). My concern was that my stash of Belgian chocolates might melt. (But that is a real first world problem isn't it!)

Just returned from Maastricht.
Very poor Hotel (Best Western Havre) they didn`t have enough Staff to cope with the 2Bus loads of people. Breakfast was an utter shambles (shortage of Cutlery food etc) The Quality of food for the evening meal was very poor especially on the first night.
Didn`t have any free time in Maastricht as the itinerary stated

Highland Railways. Lovely scenery, good itinerary. Hotels overnight and main were lovely and nice food. Our driver English John was great, lovely personality and very informative. 10/10 all round

We have just came back from a trip to Lake Garda with Edwards Coaches and it was Brilliant from start to finish,our drivers Richard and Troy were exceptional! Every thing was organised and booked for us they went above and beyond to make sure the holiday was perfect for everyone.They were funny and always looked immaculate. They kept us fully informed throughout the journey as we passed certain landmarks.And we had a bonus on the way home when they took us over the Gottard pass in Switzerland it was Stunning and made everyones trip something to remember.We have been on lots of Edwards trips abroad and in the U.K. The only negative is that it could be a little longer with two days each way travelling it would be nice to have a few more days of free time.Cannot wait for our next trip.

The company just suddenly cancelled our trip for the 15th August that we had booked with them. They said they didn't have enough passengers. No apology. No proposed alternative trip. No compensation. Just a refund. Deplorable.

Had a fab day at Harry Potter Studios on 18th June 2023. Driver was ok but didn’t have a lot to say . Didn’t have enough time only had 4 hours ,second half of the tour was rushed . Queues for food crazy had to wait 35 minutes . We could have had another 2 hours . This was Edwards driver wanting to get back . This trip wasn’t cheap at £109.00 pounds . This is 2nd only giving 3 stars

Having recently returned from shropshire and the WB holiday the first evening was really chaotic but our driver Chris Singleton took control and from the following day things improved,we found Chris to be professional funny with a sense of humour and with our friends made the holiday enjoyable thanks again Chris hope to travel with you again G and L Rowlands

Travelled to Disneyland Paris with Edwards coaches, I was really worried about the amount of time spent sat on the coach and being uncomfortable as I had fractured my coccyx a few months ago, but the seats were extremely comfortable and the trip was so enjoyable. Our driver couldn’t have been more helpful, can’t wait to book with Edwards again

Just yesterday returned from a fabulous five days to SHROPSHIRE AND THE WELSH BOARDERS made all the more enjoyable by Edwards coach driver CHRIS SINGLETON (CS). After a hiccup at the start (evening meal on arrival) sorted satisfactorily with the help of CS if it had not been sorted that first day the holiday could have been a disaster. CS was pleasant, courteous and funny also flexible in as much as making things as easy as possible for those of us who are not so mobile. Thanks to all Edwards staff for making the holiday a good experience. Anne Williams.

Another lovely stay at the Evans hotel Llandudno always good food, welcoming and attentive staff, and the entertainment and bingo are a bonus. A big thank you to our driver 'English' John, its our second time with him, he helps make the trip relaxing and enjoyable, we are akready looking forward to the next one!

Fantastic trip to Disneyland Paris, the whole trip from start to finish was amazing, the driver named Chris Singleton was just superb , explained everything to us from passport control to security , explained where to go from our hotel into the park , was funny , kind, very chatty and presentable , will 100% be booking again with Edward coaches

Fantastic Birmingham trip for the Christmas markets! Excellent value for money and perfect location of hotel. Couldn’t have asked for a better weekend trip. Great driver (Richard) was so friendly and ensured everyone was happy and safe. Would recommend to anyone looking for a nice weekend away. Will be booking again! :)

An excellent weekend.Very helpful and informative driver-English John.Hotel The Queen in Chester interesting historically,good food with excellent service.Will your company again.

As always, Edwards delivers quality. We have just returned from our latest trip with this wonderful tour group.
We visited Studley Castle, leaving on the 14th of November and arriving home on the 18th. Our driver, Paul, was friendly and attentive throughout, giving us, as passengers, the option to choose the amount of time we spent at each destination.
The overall experience was what we have come to expect from Edwards......fabulous!

Just come back from 5 day trip to Belgrave Sands Torquay
HOTEL BRILLIANT ONLY TROUBLE 3 Hour stopover in Burham. It took nine hours to get home, Never again could have gone to Canada in that time, WON'T be travelling with Edwards again a good holiday ruined

Why is their twitter account suspended, and why do they regularly cancel tours

Currently on our way back from the Belgian gap in spa our driver chris is a credit to your company nothing too much bother and an a1 driver look after him he is an asset will definitely travel with you again

In July we had a family trip to Trouville Hotel Isle of Wight. The hotel was scrupulously clean and staff were absolutely fabulous. There were 6 of us and we all had seaviews in our 3 rooms. The coach trip was great, ferry crossing on time etc.