Ecclesiastical Insurance Arvostelua 589

Straightforward, open settlement of a claim by courteous and helpful staff

It is always a pleasure to communicate with Ecclesiastical Insurance. Their staff are well trained, polite, helpful, sympathetic (if it calls for it!) and knowledgeable.
I cannot recommend this company highly enough.

I liked that they tried to repair my sofa first as there is too much waste being generated. Unfortunately this wasn’t possible and my claim was quickly sorted out.

Helpful and friendly. Response to quarries in time.

Great common-sense and friendly customer service, great prices, and nice to have a socially responsible company behind it. The sign-up process was really well managed by the agent - helping answer technical questions in a common-sense way and arriving at a good level of cover. I haven't had to make a claim on this policy but I did previously and had a good experience then too.

They are a reliable supplier of home insurance at a reasonable price. I have received excellent service. The only complaint I have is that their legal advice service and their home emergency services are long-winded waste of time.

Applying for home insurance was exceptionally easy.

Good service, UK call centres, clear easy to read documentation.

Good efficient friendly helpful and professional

Customer service is professional, friendly and helpful.

Ecclesiastical has fulfilled all of my expectations in terms of reasonable fees, politeness, ease of navigating the website as well as the premium documents and filing claims when necessary.

In my business and private lives I deal with several insurance companies for various types of insurance.
EIG's printed communications are always clear and readily understandable, telephone enquiries are quickly dealt with by knowledgeable staff. Premium increases are not unreasonable and they provide useful information about what avoidance measures to employ so as to avoid a future claim.

The claims handler's knowledge and the efficient progress onward through to settlement.

Ecclesiastical is a good and honest Insurance company and they can be trusted.

Ecclesiastical were pleasant and easy to communicate with. I also saved over £20 a month on my home insurance. Plus a generous donation (anonymously) to my local church fund. They answered my questions. No erm, ums and oh I don't know. I would recommend for home insurance.

Renewal information was provided in good time and the supporting information was clear to understand

Always so helpful

Excellent website with useful information for obtaining a quotation.

In 2024 I had the unfortunate need to make a claim as a consequence of vandalism at our Church. The whole process was simple and efficiently handled, resulting in a prompt payout.

One of the very best smaller and specialist insurers. They are empathetic, efficient and honest