DymoOnline Arvostelua 

575
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

So Awesome!! After purchasing multiple printers due to the ink being more expensive than the printers themselves we decided to use thermal technology and switch to the 5XL and just purchase rolls when... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The Dymo Organizer Xpress Pro labeller that I bought through DymOnline, is a piece of junk. The letters are unevenly spaced and some are feint while others are o.k. The product is unusable and altho... Näytä lisää

Saanut 5/5 tähteä

Dymo is an awesome brand the products do the job well, I've had my LT-100h for years and lasts to this day working, even soaked the thing in darn water on accident. These customers that leave a bad re... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My Dymo label maker arrived promptly and well-packaged but just doesn't work very well. Letters over-write each and some letters only emboss faintly. Which was disappointing. Edited to add that the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tulostuslaitteiden toimittaja
  2. Räätälöityjen etikettien tulostuspalvelu
  3. Varustetoimittaja
  4. Toimistotarvikkeiden toimittaja
  5. Varustamolaitetehdas

Yrityksen kirjoittama

Dymo Specialist - Genuine & Trusted Australian Business - Click Here Now For Your Dymo Products! Dymo LetraTag, Dymo Labelwriter, Dymo LabelManager & Dymo Rhino - Shop now for Dymo Products at DymoOnline - your #1 Australian Online Portal for genuine D...


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

575 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(575)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great product & service

easy to order, quick despatch and arrival via courier, just what we needed to replace an older model and continue using already on hand dymo tapes.

4. huhtikuuta 2022
DymoOnline-logo

Vastaus yritykseltä DymoOnline

Hi Katharine,

We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!

Kind Regards, Ally

Saanut 1/5 tähteä

Ordered printer online in March 22 …

Ordered printer online in March 22 Printer not in stock until October but they dont let you know . Had to phone up and query twice to be able to find out that they cant supply me even after website shows its available.If I didnt follow up after a week I would wait 6 months while they dont even bother to let me know.
Still waiting for my money back

3. huhtikuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for the review Jancu, we appreciate you taking the time.
We certainly hadn't forgotten about you, and please accept my apologies that it felt that way!
I can see from your order history that one of our team was in contact within the week of order placement to advise there would likely be extended delays from our supplier for this particular product. I can also see an alternative product was offered by a member of our team.
My apologies we were unable to help you this time Jancu.
Many Thanks
Hayley

Saanut 5/5 tähteä

Create value

Quick delivery. Great value.

27. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Cliff,

Thank you so much for this 5-star review, welcome to the DymoOnline community! We really appreciate you being a customer and supporting us, have a lovely day!

Kind Regards, Weng

Saanut 5/5 tähteä

Product delivered on time and…

Product delivered on time and intact,nicely packed. Questions swftly answered by polite and communicative staff.

24. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi John,

Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We look forward to fulfilling your orders again soon! Have a lovely day and Stay safe! :)

Kind Regards, Princes

Saanut 3/5 tähteä

Not sure what the product is like yet…

Not sure what the product is like yet because it is taking forever for it to arrive. I keep getting constant repetitive emails asking me to review the product… well here it is. No product yet though. Hopefully this will stop the emails!

23. maaliskuuta 2022
Saanut 5/5 tähteä

DymoOnline website was user friendly and great service.

DymoOnline website was user friendly and very helpful. They kept me informed of the progress of my delivery and its arrival. The process from start to finish was professional, friendly and timely. I will definitely order from them again.

21. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Loraine,

The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! :)

Kind Regards, Ally

Saanut 1/5 tähteä

I bought 5xl label printer but will…

I bought 5xl label printer but will tell everyone dont buy it beacuse it is only work with genius dymo label and it is very expensive

18. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for the review Gokhan, this has been submitted as a service review and would have been beneficial as a product review.
Dymo have always recommended the use of original Dymo labels in any of their machines, this one is no different. We ensure to put this information in the product description also. The genius (microchip) labels have been on the market for approximately 2 years now so unless you were still in possession of old stock the labels would be able to be utilised in any upgraded model.
Feel free to reach out to our team via the chat facility on the Mega website should we be able to assist you further.
Many Thanks
Hayley

Saanut 4/5 tähteä

Care Required To Choose Carefully - Still A Good Product

Using this product has shown no improvement in the last 48 years since I last owned this style of printer. Admitted that I'm older & less agile in the wrist for printing, I thought the purchase would have been easier to handle. I don't have massive print runs but if I did I would feel inadequate. Still well priced for it's operations. The LetraTag machine I own & used for 7 - 10 years is a more versatile option for most labelling (for me).

17. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for taking the time to submit a product review, and especially for the 4-star review 🙏
If there is anything further we can do to assist you with your purchase, even if it is just for guidance, please do not hesitate to reach out to us via the chat function on the Mega website.
Many Thanks
Hayley

Saanut 1/5 tähteä

I feel I was ripped off by Dymo

I feel I was ripped off by Dymo. On their site they call the Labelwriter 550 "a replacement for the Labelwriter 450". They fail to point out that the 550 can NOT use the same labels as the 450 - rather it has to use new "microchipped" labels.
I purchased the 550 from the Dymo website as my 450 had died, and I sill had a lot of Dymo brand labels for it. As they said the 550 is a direct replacement, I stupidly assumed, because there was no warning about needing new labels, that I'd be able to use up the stock I already had. Instead, I've wasted about $300 of labels.
Dymo, that is blatant ripping off of your customers.

17. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for the review Anthony.
We are currently speaking to you about this offline to see if we are able to assist you further.
The genius (microchipped) labels have been on the market for approximately 2 years now so unless your exisiting labels were potentially older stock you would have been able to use across both machines.
Keep liaising with us directly Anthony, I'd like to help you further if able.
Many Thanks
Hayley

Saanut 5/5 tähteä

Product was exactly what was wanted for the office

Product was received in good time, easy to install and worked 1st time it was used

Thanks

16. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Tony,

Thank you for the 5 star review, the team are thrilled you appreciate our products and delivery! On behalf of the DYMO team we hope you have a great day!

Kind Regards, Weng

Saanut 5/5 tähteä

Exactly as ordered -- thus is the third…

Exactly as ordered -- thus is the third Letratag machine I have owned and wouldn't be without it.
Cheers

Jenny

15. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Jenny,

We are thrilled to have you as part of the DymoOnline family! 🤩Thank you for sharing your kind words with us. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a lovely day! Keep safe! :)

Kind Regards, Princes

Saanut 5/5 tähteä

Friendly group

Friendly group. Quick to respond to the order. Great that they are Australian.

6. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Drac,

Thank you for leaving us such a wonderful review. 🤩 We are thrilled that you loved your experience; our talent team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Kind Regards, Ally

Saanut 1/5 tähteä

Sent on the 16th February and still to…

Sent on the 16th February and still to date haven't received them.

3. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for the review Kerry.
Checking your order history I can see order was placed on the 13th February and despatched from our warehouse on the 16th February. It does appear that delivery via Australia Post did take an extended period to get the parcel to you and for that I am truly sorry.
I will certainly share the feedback with our courier partner.
Many Thanks
Hayley

Saanut 5/5 tähteä

Excellent quick service.

3. maaliskuuta 2022
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Vastaus yritykseltä DymoOnline

Hi there,

We are incredibly thankful that you took the time to leave us this review. The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!

Kind Regards, Weng

Saanut 5/5 tähteä

Great service

Great service, fast delivery and easy to use website. Thanks

28. helmikuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Sherie,

We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!

Kind Regards, Ally

Saanut 1/5 tähteä

Your carrier

Your carrier. Amerex, repeatedly told us they had attempted to deliver our parcel to our premises at 5A, 339 WILLIAMSTOWN ROAD, PORT MELBOURNE 3207. They never did. Instead, they stuck a card under the door of number 5, on the opposite side of the block of factories we are situated in and constantly claimed they had attempted a delivery. We will never again deal with any company that uses Amerex as a carrier due to their lying about their "attempted deliveries". We have still not received the goods.

26. helmikuuta 2022
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Vastaus yritykseltä DymoOnline

Thanks for the review Kim.
My apologies that you experienced some delivery issues with one of our courier partners, we will certainly share that feedback with them.
When ordering with us, please feel free to specify on the delivery instructions that you do not wish us to ship with Aramex, we'd be happy to ship with another courier at your request.
Many Thanks
Hayley

Saanut 5/5 tähteä

Easy website to use

Easy website to use, great products and fast delivery

24. helmikuuta 2022
DymoOnline-logo

Vastaus yritykseltä DymoOnline

Hi Rosie,

We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!

Kind Regards, Ally

Saanut 5/5 tähteä

Fast. efficient, vouchers for other offers a nice touch

The personalised ‘Packed for you by…….’ hand written note was an added surprise, don’t see that from many online shops!!

22. helmikuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Zendav,

We truly appreciate your kind words! I’m thrilled to hear that you appreciate our packaging and we were able to deliver your order quickly to you. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a fabulous day, and thanks for the review! Keep Safe!

Kind Regards, Ally

Saanut 5/5 tähteä

Came on time

Came on time, Packaged well. Nice personal touch.

21. helmikuuta 2022
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Vastaus yritykseltä DymoOnline

Hi Natarsha,

We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe! :)

Kind Regards, Princes

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