I ordered a personalisted necklace, only to immediately realise i'd ordered it on the front and back, not the top and front. Immediately emailed customer service. Attempted to use their online hold an... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Placed an order Dec 2nd, asked for an order update on Instagram and got blocked! Order is €140 and just not being dispatched, I assume they oversold and items are out of stock or just incapable of dis... Näytä lisää
Yritys on vastannut
Recently went into the Belfast store and I want to give a huge shout out to the 3 girls working there the day we were in - Martha, Sophie & Katie. They were the nicest bunch of girls, so professional,... Näytä lisää
Fab products but an issue arose with my necklace and as soon as i got in contact with customer service it was resolved so quickly. I can’t recommend this brand enough and will definitely be buying fro... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Personalised Jewellery Custom made bespoke name necklaces, earrings, rings and bracelets.
Yhteystiedot
Rosemount Business Park, D11W2YC, Unit 11 Keypoint Business Park, Irlanti
- info@dylanoaks.com
- www.dylanoaks.com
3,9
Hyvä
349 arvostelua
On vastannut 23 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing
Amazing! I'm so happy. Ordered 3 of the necklaces for me and my two sisters with our names on. So impressed! This is my 2nd order now and I will definitely be doing a lot more 😍
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Alannah
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.
It is so great to hear that you have loved your jewellery that much you have placed a second order. We really appreciate your loyalty.
Thanks so much again for your orders.
Best wishes,
Dylan Oaks Customer Care Team
Easy website to navigate
Easy website to navigate, ordering easy, I received emails keeping me updated on my order. Products arrived beautifully packaged and in excellent condition.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Mary
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you have loved your customer journey and we are so happy to hear that you loved the jewellery when it arrived.
Thanks so much again for your order.
Best wishes,
Dylan Oaks Customer Care Team
Still haven’t received my order
Still haven’t received my order
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Very kind, sent replacement box when they didn't have to...
Their jewellery is the best never tarnishes but their customer service is even better. Ordered a necklace and earrings for my daughter for Christmas, left at front door. Dog ate parcel, managed to save items but no giftbox. Asked them to send a box and it was here the next day. Thank you guys
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Marie
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.
It is so great to hear that you feel extremely valued as one of our loyal customers and we are so happy you were impressed with our customer care and speed of delivery.
Thanks so much again for your order.
Best wishes,
Dylan Oaks Customer Care Team
I got a bracelet with engraving
I got a bracelet with engraving, and hoop earrings. They are both beautiful and quality is excellent They came in a fabulous gift box with a bow. I was really impressed.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Jennifer
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.
It is so great to hear that you are very happy with the quality of your pieces.
Thanks so much again for your order.
Best wishes,
Dylan Oaks Customer Care Team
Gorgeous gifts
Ordered 3 engraved necklaces on Monday & they arrived on Thursday, beautifully packaged. The quality is great so they’ll make perfect gifts 🎁
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Maria
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you have loved the speed of delivery of your items as this is something we pride ourselves on.
Thanks so much again for your order.
Best wishes,
Dylan Oaks Customer Care Team
This is my 3rd purchase and every one…
This is my 3rd purchase and every one was perfect, 1 for my daughter 21st, 1 for my friends 50th and now 1 for a baby present, every one perfect
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Maria
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you have loved your jewellery enough to place further orders with us. This really does mean the world.
Thanks so much again for your orders.
Best wishes,
Dylan Oaks Customer Care Team
Lack of communication
Order delayed im assuming as im receiving emails asking to review how my item so heres the review. I have not received the item, theres been no communication about the delay of my item, I've emailed today and not heard back and no way of contacting royal mail who are supposed to be delivering this item. Frustrating. This is my second time ordering and I was going to order again but dont think I will as the delivery time frame has been quite awful. My order is a gift that was needed and ordered within ample time.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Order never never came
Order never never came ,
Not recommend this company
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Love the necklace and the service was…
Love the necklace and the service was excellent.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Maree
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you love your new jewellery. This really does mean the world.
Thanks so much again for your orders.
Best wishes,
Dylan Oaks Customer Care Team
Fast delivery
Fast delivery, beautiful necklace. Will definitely order more pieces in the future
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Patricia
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you love your new jewellery. This really does mean the world.
Thanks so much again for your order.
Best wishes,
Dylan Oaks Customer Care Team
Excellent Service
I recently purchased the Dylan Oaks necklace as a Christmas gift, the parcel came in great time but my dog got the parcel before I did and destroyed the beautiful presentation gift box and the necklace box it came in. I emailed Dylan Oaks and said that the gift box was not important because I knew I could purchase another online but I needed the necklace box to place the necklace inside. Dylan Oaks kindly sent me, free of charge, the gift box and two necklace boxes (to a different address). This was excellent service and the boxes are beautifully presented, the necklace itself is absolutely stunning with their name engraved.
Thank you Dylan Oaks.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Lisa
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you love your new jewellery and equally great to hear that you were impressed with our customer care team. This really does mean the world.
Thanks so much again for your orders.
Best wishes,
Dylan Oaks Customer Care Team
Beautiful pieces to treasure or to gift.
I have several pices from Dylan Oaks and love them all.
Each piece is of a very high quality and comes beautifully presented.
You will have these pieces forever.
Also perfect for gifting.
Speedy delivery with most items unless they are on pre-order.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dylan Oaks
Hi Christine
Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.
It is so great to hear that you love your Dylan Oaks jewellery and it really means the world to know that you are a loyal repeat customer of Dylan Oaks.
Thanks so much again for your orders.
Best wishes,
Dylan Oaks Customer Care Team
Bought one of the infinity necklaces in…
Bought one of the infinity necklaces in aid of Breast Cancer.
They are beautiful - and all proceeds go to charity!
Well done Dylan Oaks
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Lovey jewellery
Was very quick service and the jewellery is great quality and i love it , also customer service is great!!!
25. lokakuuta 2025
Oma-aloitteinen arvostelu
Great customer service and great…
Great customer service and great quality jewellery, stuff arrived super quick aswell which was brilliant.
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Bought necklace on Friday for it to…
Bought necklace on Friday for it to come in Tuesday. Customer service keep saying DPD have it and DPD said they don't have the item yet to contact the sender. Don't advertise that the item will be with you a certain day if you can't deliver it on time.
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Absolutely beautifully gift wrapped and…
Absolutely beautifully gift wrapped and so beautifully presented.
Necklace and Bracelet is fabulous.
Was great also to have a discount code.
Definitely recommend online.
11. elokuuta 2025
Oma-aloitteinen arvostelu
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