DNBC FINANCIAL GROUP LIMITED Arvostelua 65

I have been with the bank for some years now and found them really dast and efficienct.

This time now outward trabsfer has been delayed but noone is talking to me. Emails sent to transition team and customer support ...but no constuctive feeed back

Account Opened in Q32024: at the beginning, they were proactive. Now, Q4 2025, this is a nightmare. Customer team silent, transfers not sent, no answer: this is awful and frustrating.

Do not work with them !! To open account and receive you as customer they do verry quick work , but after when discover their fees and they change rules of trasfert every time , and when you want to close your account, this is the problem!! You will never close it and they keep got their fees until you have 0€ in your account , so be verry vigilant with them!!!

Hi There, MY or AKG Consultings biggest problem with DNBC is the lack of USD accounts! The other problem for AKG is that the Authy App does not allow phone numbers from various countries to register, I am living in Zambia, with a Zambian tfn number and that is not allowed, recognized! This creates problems for me when travelling a lot! Of course I would also like to see a lower transaction fee!!!! Otherwise I find that mostly it is working well!

Consultants provide false information about account capabilities. When you open your account, it turns out that the required features are "temporarily unavailable." I mean the lack of possibility to open an account in US dollars. The most important thing: the consultant informs you that a deposit of €1,300 is required to open an account. This deposit will be returned upon account closure. However, the contract stipulates otherwise: you cannot close the account within a year. Otherwise, you'll face a €1,000 fee. The consultant doesn't mention this. The user fee is €99. Your "deposit" will likely be used to cover maintenance costs unless you fund your account otherwise. As a result, after a year, you'll receive virtually nothing back.

I recommend anyone who has been deceived or received poor service to file a complaint against this bank. Their actions directly violate the laws of Canada, Switzerland, the European Union, Hong Kong, and Singapore. These actions could potentially be construed as fraud.

Don't be lazy and send a report to the Canadian police by regular mail. Chat gpt will help you file one if you show them all your correspondence with their agents.

UPD: What do you expect by giving such answers? I have all the correspondence with your manager, where all the allegations are clearly stated. Furthermore, I have correspondence with your support staff, whose employees simply ignored my indications of the illegality of your actions and pointed to the current contract.
Today you already tried to mark my review as slanderous, but the administration of this site found no reason to know my review was false. Therefore, now you're simply making up pathetic excuses for yourself.

dobry servis, vsetko v poriadku rychla odozva

Ho effettuato dei bonifici verso di loro per degli investimenti in trading.
Attualmente ho dei soldi che ho versato per recuperare le operazioni che sono bloccati.
Ho bisogno di parlare con qualcuno per capire cosa fare.
Per ora pessimo servizio.

I was assisted in opening a business account by Ms. Joy Tr. It was great, she assisted me quickly and the process was very fast. All communications are clear in email and system, you can check at any time.

No customer service even after 6 months being a customer. Do not open an account as you will regret it.

Excellent international money services.
Polite & helping client support team.

Excellent Banking services.
Polite & helping client support team.

It's been more than 2.5 years, we are associated with DNBC and so far always been served with highest level of banking services.
Thanks a lot to Team DNBC.

I have an international consulting business and this bank helped me to open my first account 3 years ago and now it’s a very important tool for major of my transactions because is very serious and punctual.

DNBC has very great service and good support team!

I opened an account originally with DSBC (as the bank was then known), now DNBC, in 2021.. In 2023, I decided to transfer my existing Lithuania account to Canada. As this was a new account, the details had to be verified again. As the Canada account uses a third party card, I needed proof of address. However, the card provider did not accept my account provider as valid since it was not yet an official UK bank. (When checked, it turned out to be true). I then subsequently tried a building society (savings) account. In the UK, building societies are not actually banks, they fulfill a rather different role, but pay better interest rates on savings accounts then a bank. The card provider was not aware of the legal status of building societies (they are nonetheless regulated by the UK Financial Conduct Authority. FCA). My choice of address proof was limited by my circumstances, post divorce (I am literally writing a book about the ordeal I have been through). Like most things in the UK, obtaining a police residency certificate is not cheap, costing 55 GBP (about $70 USD or €64 EUR), and would take approximately 1 calendar month to be issued. So, hats off to Sally Ho who resolved the matter - indeed I would have given a 6th star to her if I could! For reference, I am a UK citizen by birth, and my driving licence was stolen in a robbery - it too awaits replacement. Keep up the outstanding work! David, London UK.

Was a great experience, the staff are mean but the drink are amazing the music is oksy

es una estafa de banco no tiene tarjetas y el dinero que te obligan a depositar de lo van comiendo en comisiones.
Directamente es una estafa porque no te dejan retirar tu dinero.

I am also pleased and I express my feeling in these lines of the wonderful, accurate and perseverance work of the Public Relations Officer at DNBC Bank In the end, it resulted in a wonderful, accurate work and perseverance in fulfilling my desire despite all the difficulties. They were analyzed from the speed of opening the account, providing me with bank documents, and completing the transaction quickly, despite the delay in sending the first payment.But with the correct and useful follow-up and directions I managed to deposit the first payment And get a quick and nice interview and provide me with bank documents and complete the transaction quickly Until the last necessary procedures, I noticed the banking application and the obstacles that met me in confirming the authentication information, but the support and follow-up team did not hesitate to provide the service to me even during the holidays, and therefore I am very proud to be a customer of this establishment and have an active background of excellent customer service Although I have notAuthentication I hope that I have achieved my desired goal in opening my personal account, and that I will always find this wonderful and patient amount in customer service All thanks and appreciation to all the team working in this institution

We liked Chloe's service... we felt safe with the whole process.

The professionalism and attention that they provide you from Singapore is fantastic. My contact was very pleasant and I fully recommend this institution.

I wanted to open a personal account. I found DNBC FINANCIAL GROUP. I got in touch, and thanks to Miss Sally Ho, who was very kind and cooperative, I opened the account in a few days. With an account manager like Miss Sally Ho, it's very easy.
The compliance team, Mr. Arnas Butvilas, with whom I interviewed online, was very kind, cooperative, and professional.
I recommend DNBC FINANCIAL GROUP! A wonderful team!