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DriveTime Car Sales - Laurel Arvostelua 23

TrustScore 4.5/5 tähteä

4,4

3530 Laurel Fort Meade Rd, 20724 Laurel, MD, US


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This was the most painless car buy. The sales guy was super helpful and made sure I understand everything. He even included the gap insurance and had that wrapped up in the price. There was no waiting... Näytä lisää

Saanut 5/5 tähteä

What made my experience nice, was that everyone was so very helpful. I had avery good conversation with the manager. They were very patient with me. So I would recommend this location to all my friend... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I really pleasured with customer and very patiently!! I recommend you go to drivetime and costumer be happy to help with theirs people and quick get a car

Saanut 5/5 tähteä

All of the staff were wonderful from the beginning to the end. I will refer other friends, and buy from them again. Sonya Johnson

Yritys on vastannut


Yrityksen tiedot

  1. Vaihtoautot ja käytettyjen autojen myynti
  2. Automarkkinat
  3. Autoliike
  4. Autorahoitus ja autolainaa

Tietoja yrityksestä DriveTime Car Sales - Laurel

Yrityksen kirjoittama

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Yrityksen kirjoittama

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Yhteystiedot

  • 3530 Laurel Fort Meade Rd, 20724, Laurel, MD, Yhdysvallat

  • 13015434123
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4,4

Erinomainen

TrustScore 4.5/5 tähteä

23 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 97 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Everything went smooth and easy

Everything went smooth and easy, the process took about an hour. The sales person was very friendly and helpful. She went over all the details and answered all my questions in a professional manner. The downpayment was affordable and the car seems to be in good condition. I will have my mechanic check and will update the review if needed.

The only reason why I didn’t give them a 5 star is because the suv was dirty outside/ inside ( had pet hair and was dusty) and left the lot with an empty gas tank.
Other than that I recommend this place and I would definitely comeback again.

30. kesäkuuta 2022
DriveTime Car Sales - Laurel-logo

Vastaus yritykseltä DriveTime Car Sales - Laurel

Hello,

We greatly appreciate the time you have taken to rate your DriveTime experience. I am saddened to hear the vehicle condition presented to you was not satisfactory.

Please know that all DriveTime vehicles are passed through a multi-point inspection, where they are detailed to meet DriveTime standards before being transported to our sales lots. I would also like to note that most of our dealerships that do not have a wash detail location on site will have a mobile detailer routinely come in for any touch-ups for those vehicle on the lot. However, if the vehicle was dirty when presented to you at time of sale, we would be glad to look into this matter further. Additionally, DriveTime ensures all vehicles have an adequate amount of gas before driving off the sales lot to ensure our customers arrive to their desired destination. If this was not the case, please contact our Customer Relations department at (888) 290-0148 so we may address this.

We are sorry if the cleanliness of the vehicle you purchased from us was not up to DriveTime standards and left you feeling dissatisfied. I want to thank you for being a valued DriveTime customer. If you have any additional questions or concerns, please feel free to contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.

Sincerely,

DriveTime Customer Relations

Saanut 3/5 tähteä

Misleading

I don't like how she made it seem like the car locater came with the car she never said I would have to pay for it and she mad it seem like if the car break down I have a warranty for 3years not I got to pay for it

23. toukokuuta 2022
DriveTime Car Sales - Laurel-logo

Vastaus yritykseltä DriveTime Car Sales - Laurel

Hello Beatrice,

Thank you for sharing your experience with us. We are torn to hear you're feeling misled regarding the GPS device installed in our vehicles.

To provide clarity, every vehicle sold has a GPS device installed. To ensure full transparency, we provide a disclosure at the time of sale stating the vehicle has a GPS device installed and must remain in the vehicle until the loan has been satisfied. Our customers have the option to purchase the GPS ancillary product service that is completely optional. This service product has several benefits, such as giving our customers the ability to track their vehicle and check their battery levels. If you don't want the GPS ancillary product service, you can certainly cancel it by visiting this website, SR-Forms.com.

We certainly appreciate your feedback. We will provide the necessary coaching to ensure our sales team explains these products in more detail during contracting. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions regarding the above information.

Respectfully,

DriveTime Customer Relations

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