DriveTime Car Sales - Athens Arvostelua 

​I am writing this formal letter to express my absolute outrage and profound disappointment regarding the 2020 Chevrolet Sonic LT I purchased from your dealership in July 2025; this vehicle has proven to be a defective, dangerous, and unreliable product that has utterly derailed my life and the lives of my children. When I bought this car, it had approximately 50,000 miles on it, and in the five months since, I have put fewer than 6,000 miles on the odometer, yet I am now facing a catastrophic mechanical failure that the shop has quoted between $6,000 and $7,000 to repair. It is physically impossible for a well-maintained, inspected vehicle to develop a cracked engine block, a cracked radiator, and a blown cylinder head within such a short window of time unless these issues were pre-existing, masked, or the result of gross negligence during your "reconditioning" process. I was sold a "lemon" under the guise of a reliable family vehicle, and your staff’s refusal to help me—stating that I cannot even trade the vehicle because I haven’t reached a one-year ownership mark—is a predatory and heartless response to a crisis your product created. Because of this car’s failure, I have been forced to stop working, and I am currently unable to transport my children to school, leaving my family in a state of financial and logistical ruin while I am still expected to make payments on a vehicle that is essentially a pile of scrap metal. Your company claims to help people get on the road, but instead, you have scammed me into a high-interest loan for a faulty machine and are now leaving me stranded without a single solution or ounce of accountability. I am demanding that DriveTime Corporate intervene immediately to authorize a collateral swap for a functional vehicle or cover the total cost of these repairs, as I will not be silenced while my livelihood is destroyed by your deceptive business practices. I am prepared to escalate this to the Better Business Bureau, the State Attorney General, and every social media platform available to ensure other parents are not victimized by this dealership the way I have been; I expect a resolution that reflects the gravity of this situation immediately.

Mason was great! From the start to finish he got me in and out in under 2 hours got me the best deal also!!! Definitely recommend him

Mason was wonderful, answered all of our questions and left us feeling confident with our purchase!

Mason, did an amazing job with our experience and made me and my family feel so welcomed!!

The staff was very friendly and super helpful!!! Will definitely come back in the future!!

To start off with, they were very friendly. They were knowledgeable. I really did enjoy my experience with them. Thank you so much. Drive time.

Joshua was amazing!! He was very professional and knowledgeable!! 10/10 definitely would recommend!!!

We really enjoyed the time we spent at drive time very helpful did everything they could do to get us in a car and needless to say they didn't just get us in a car they got us in the car we wanted excellent service grade A

Wonderful experience.! Jay was fantastic on finding us a car.!

Great People Here! Great Deal! In And Out! Prefect Service! Got Me What I Came For!

Taken care of

Mason was great to work with when purchasing my vehicle. He was very knowledgeable about the process and finding the best way to fit my financial needs.

Mason made the process quick and easy! Great prices and friendly service.

My sister Tamela Ellison bought a car from them. Very pleasant people working there. Jay, the Customer Service Guide was the one who helped us through the process. My sister is happy with her vehicle. Everyone at DriveTime are friendly and so ready to help you. So go by to check them out!!!!!

My experience was great I drive away in a 2021 GMC acadia and I love it .

It was a great experience and Mason our sales rep was amazing ! it was a very quick and easy process. They got us approved in minutes!

the sales people were courteous very knowledgeable
answered all our questions and exceeded my expectations

Great people good service to everyone

Smooth and easy most definitely amazing customer service