We were treated with professionalism and courtesy by Paul who clearly knew his subject inside out and was able to provide advice and choice to help us decide on the right mattress for us. He was also... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Paul at Coypool store was brilliant. Amazing Knowledge of the products and answering any questions we had. Would have given 5 stars but when we purchased our bed we did not have any option for a deliv... Näytä lisää
Bought a new mattress from dreams after trying all the stores that are in the same vicinity. We went back to dreams and bought the one we liked from dreams. Callum spent alot of time talking us throug... Näytä lisää
Greeted with the offer of tea or coffee,l by one of her colleagues, very welcome after battling the traffic, Jane, with whom I had spoken the previous day, showed me the bed bases I'd identified as p... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Unit 2 Coypool Retail Park, PL7 4FB, Plymouth, Yhdistynyt kuningaskunta
- 01752874174
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing service from start to finish
Amazing service from start to finish.
Sales person was fantastic and not pushy which is great, then delivery was exceptional.
Thanks Dreams
Great customer service
We were well looked after by Paula. We did the bed test and then tried out several beds in the store. After a couple of days of consideration, we ordered our chosen bed. It was delivered about 3 and a half weeks later, as scheduled at the time of ordering. So far we are very pleased with our new bed.
Helpful and friendly advice.
So many different types of mattress to choose from, it was bewildering. After explaining our needs we were shown what could potentially meet those needs. We tested out various mattresses without any pressure at all. When we were ready to discuss our choice the pros and cons of this was highlighted to us. We were allowed time to consider this before we bought. Delivery was on time, efficiently positioned and our old mattress removed. Excellent service, friendly, helpful staff throughout, thank you.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Very Poor
Unfortunately, the delivery of the bed was very poor, the guys took no care in the new bed scraping it up the walls of my house, when unwrapping the bed I noticed the material was broke and scratched, whilst taking my old bed away they broke 2 of my original sheets that I sleep on, it was too quick of a delivery, they were in and out with no word said.

Vastaus yritykseltä Dreams - Plymouth Coypool
Really good Experience with Dreams from…
Really good Experience with Dreams from start to finish. Paul was extremely helpful, we didnt have a lot of time to spare as we entered the shop quite late, but he helped us very quickly and sorted our mattress order out. He also gave us 4 x brand new pillows on the house, which we were very grateful for, thank you Paul!!!
Quick polite service and a very nice…
Quick polite service and a very nice product.
Dreams do come true
I walked into the store at plymouth and was greeted by a lovely friendly advisor called Paul. He was great he listened to my medical needs as I have fibromyalgia and then introduced me and my partner to their amazing bed that works out what mattress is best suited to us. We lay there for about 3 minutes while it did its thing and printed out our best options. Paul offered us a choice of pillows but none suited me, I like a hard pillow,so he went over to the pillow display and got what I can only disscribe as my new best friend. The pillow was a sealy airflow which gives me great support while helping to keep my temperature down. Paul asked us if we wanted anything to drink while we try out 4 mattresses chosen for us. Every mattress , base and headboard was described to us with great detail and after the forth bed we had made our minds up. We was taken to the desk to input our choice of mattress, base and headboard. We agreed on the choice and price, Paul then said he can give me discount on the pillow I fell in love with to which I took home that very day. We were then given a date for delivery which was in 2 weeks time on a week day, as my partner works nights I asked about weekend delivery. There was a charge for delivery on weekend but our advisor wavered that too, this man went above and beyond for us. He offered the disposal of our old bed, fitted in the room of our choice and all rubbish taken away for an additional price. We were also advised about the 100 night sleep garentee. We left the store pillow, recipt and mattress disposal bag in hand knowing we were on a journey to better night/day sleep. 2weeks on we had the delivery and the driver and fitter were just as great, they wore shoe covers looked where the bed was to be located and they just got on with it. They explained how best to look after the product gathered up the rubbish and recycling and away they went. A further 2weeks on and the bed has helped me get a better night's sleep and wake up in less pain and I never have to turn my pillow all the time to find a cooler side. From start to finish it has been by far the best service i have ever experienced. I would highly recommend dreams as they go above and beyond to make buying a bed the best experience possible.
Absolutely incredible experience from…
Absolutely incredible experience from start to finish, staff were informative and helpful, let me try many different style to see what was best for me, and we're amazing. Delivery was swift, arrived on time and put the bed together incredibly fast (even after dragging it up 2 flights of stairs)
Highly recommend and am loving my new bed!
Excellent transaction
Excellent transaction. Professional staff with the right balance of presentation - Informative, but not ‘pushy’. Very pleased with the product.
We have been impressed on both occasions we have used this company.
Very welcoming and professional team
Very welcoming and professional team. The lady whom looked after me was very accommodating and showed me different products before I decided. Delivery was on the date promised and the two guys worked fast and smoothly.
Service from the sales assistant was…
Service from the sales assistant was first class
Good instore advice delivery on time…
Good instore advice delivery on time and excellent lads set bed up and removed old mattress
Good service
Good service . Mattress is as good as the assistant said it would be
Helpful knowledgeable staff
Informative helpful and efficient…
Informative helpful and efficient throughout ......great product .....delivered on time as promised!
The bed was delivered in the time slot…
The bed was delivered in the time slot I was given. Both of the delivery men were polite and carried out the installation of my bed efficiently. Before they left they made sure I was happy with my purchase.
I definitely recommend Dreams to my family and friends.
Five star experience from ordering to…
Five star experience from ordering to delivery!
Mattress is perfect.
Delivery guys were so kind and helpful
Happy with experience.
I bought a mattress from here. It was my first visit, and I was surprised by the wide choice of products, friendly staff, and reasonable prices.
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