Lovely Store to visit. Well laid out, easy access to a vast choice of available types of beds and mattress. Warmly met by sales assistant Laura, who was most helpful, informative and knowledgeable r... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The gentleman that dealt with us was absolutely brilliant most helpful and understanding to our needs ,found the appropriate bed frame / mattress ,and headboard and pillows the pillows we bought he e... Näytä lisää
Julie from the Cardiff store was superb in the advice given and the range available to suit my needs 5 star service. Came away happy with my purchase knowing I’ve picked what I needed.
I did not like the close proximity of other customers being served along side of me whilst I was giving and answering personal financial details. The stations should be much wider apart eg much more... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
242 Lyon Close Industrial Estate, CF11 8TU, Cardiff, Yhdistynyt kuningaskunta
- 02920 226050
4,7
Erinomainen
293 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Choosing new mattresses
Stacey was very knowledgeable. We didn't feel rushed, or pressured in any way. She made the whole experience hassle free.
The gentlemen who delivered went out of their way to make sure everything was right. Excellent service from start to finish.
16. syyskuuta 2024
Delivery team were excellent
Delivery team were excellent. Took great care when taking away old divan base and bringing through the new beds. Would recommend installation service.
4. lokakuuta 2024
So far so good
Our Prescot SK mattress was delivered on 20th September. So far it hasn't disappointed very comfortable but not even slept on it for 30 days. I hope it remains as comfortable.
20. syyskuuta 2024
Helpful quick service
Helpful staff in store. Organised delivery quickly. Excellent communication pre and at delivery
29. syyskuuta 2024
I was thoroughly impressed
I was thoroughly impressed with your professional and friendly staff. I was very well looked after.
28. syyskuuta 2024
Outstanding Service.
When item purchased staff very helpful and delivered on time.Delivery drivers very helpful in manoeuvring mattress upstairs.Very pleased exceptional service.
27. syyskuuta 2024
knowledgeable staff
knowledgeable staff, great product and very good overall experience.
21. syyskuuta 2024
Our customer assistant Andrea was…
Our customer assistant Andrea was friendly and helpful. Greeted us, offered a drink, a set up the sleep match machine and advised on the best mattress.
20. syyskuuta 2024
Oma-aloitteinen arvostelu
Great option for a bed at Dreams - Penarth Rd, Cardiff
Great service from Andrea in Dreams on Penarth Rd, Cardiff.
Andrea helped us to select the bed we opted for
The delivery was on time and on the date requested. The Delivery men were perfect throughout.
31. elokuuta 2024
So far,so good
So far,so good. We have bought a double bed and mattress for our guest room, with some discounts thrown in, as it was a Bank Holiday deal. Our assistant, Andrea, was great. She walked and talked us round the store, encouraged us to lie down, with a comfy pillow, on different mattresses and gave us her professional and no nonsense advice. We are looking forward to the delivery now with professionals putting the bed together.
26. elokuuta 2024
Oma-aloitteinen arvostelu
Andrea was brilliant
Andrea was brilliant. Very knowledgeable. There was no pressure to purchase and an emphasis and purchasing what was right for us. All of the staff we came across were very welcoming.
23. elokuuta 2024
Great product knowledge at the store
Great product knowledge at the store. Friendly approachable staff. Pressure free sales process , including extras available. Hastle free delivery to the bedroom. On time. Excellent experience all round. Thank you.
17. elokuuta 2024
New mattress needed, desperately!!!
Allowed the freedom to walk around the showroom with no hassle, then when needed the salesman (Roy) was at hand to give excellent service.
16. elokuuta 2024
Amazing service
From looking in the shop to ordering and delivery. Kind friendly staff, no pushyness in the store. Left to look around. Could not fault one bit.
16. elokuuta 2024
5*/5*
Fantastic experience at dreams recently, with the highlight being Andrea, and her friendliness/support in finding my first mattress/bed - she made the difference! Would recommend the service for first or second time buyers as the team were friendly, approachable and broke everything apart so that I understood what I was buying. An extremely quick delivery service was the cherry on top!
Thanks again all,
Tom and Ffion
3. elokuuta 2024
Oma-aloitteinen arvostelu
Nice clean showroom friendly staff
Nice clean showroom friendly staff. I haven't bought a new bed in years. But come away purchasing a ks bed and mattress. Delivered within a week. We did pay extra for assembly, but they took our old bed away free of charge. Can't complain about anything. From time we stepped into showroom until leaving. Also very pleased with our purchase
10. elokuuta 2024
Excellent all round experience .
Staff in store very friendly and helpful . Delivered on time .
Delivery team very considerate re. new bedroom carpet. Extremely helpful and friendly.
9. elokuuta 2024
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.