Great staff and great mattress thank you. So nice to get away from memory foam at last. The plastic wrapping was really dirty and made a bit of a mess getting it up the stairs but that's presumably... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery and collection of old mattress went like clockwork. Lovely comfortable bed although haven’t noticed the ‘ice’ part yet, probably down to the weather!
Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered... Näytä lisää
Great service in the store, and delivery as well. Completely faultless. All staff were really friendly, and answered every question we had. Delivery drivers were very friendly, and careful bringing th... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Bognor Regis Retail Park, PO22 9TR, Bognor Regis, Yhdistynyt kuningaskunta
- 01243963510
4,8
Erinomainen
282 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service from start to finish
Great service from start to finish from the purchase of the bed to the delivery and construction of the bed
28. helmikuuta 2025
Sweet Dreams
Very happy with the help from staff in choosing a new mattress in the Dreams store.
28. helmikuuta 2025
Beautiful mattress and frame
Beautiful mattress and frame and they were very helpful because I had to change delivery about three times due to moving. Very friendly and would definitely recommend.
10. helmikuuta 2025
Great product and great personal…
Great product and great personal service both at the store and with the delivery team.
14. helmikuuta 2025
The delivery was on time
The delivery was on time, was kept informed of arrival time. The fitters were very good and constructed the bed very quickly. We found the bed very comfortable straight away.
8. helmikuuta 2025
Ottoman bed and mattress
Bought an ottoman bed and mattress, spent a bit more than I expected but ended up with a far better bed and mattress than I expected. The service I received was really good. Went on the mattress selector, I'm not sure if it is a gimmick or not but I have now got a really comfortable mattress. The delivery driver was really helpful, even explained the best way to carry and assemble the bed.
26. joulukuuta 2024
Lovely bed great service from purchase…
Lovely bed great service from purchase to delivery. I would recommend Dreams and the bed was really good quality and easy to put together. Staff in the shop were really happy to help and polite.
30. tammikuuta 2025
Mattress is good but I wake up with…
Mattress is good but I wake up with eight in my shoulders the pillow took over two weeks to get to me apart from that pretty good
28. tammikuuta 2025
Delivered and installed on time
Delivered and installed on time. No mess. Bed is perfect.
22. tammikuuta 2025
Choosing a new bed at Dreams
The service & information was excellent. The bed for deciding our pressure points was the first we had seen & tried which helped us decide on our purchase.
The delivery was also on the date & time given. The men where very efficient & tidy.
9. tammikuuta 2025
Excellent
Very efficient member of staff when placing order. And was delivered on time.
18. tammikuuta 2025
Was perfect from start to finish
Was perfect from start to finish, Mark in store was great assisting us in store. He helped us with making sure we purchased the right mattress and also managed to upsell us the temper pillows 😂. Then delivery team were great had a cancellation so delivered earlier to me. So definitely would recommend and thank you from a fellow retailer, customer service was great.
18. tammikuuta 2025
Our new mattress was delivered within…
Our new mattress was delivered within the timeslot allocated. The delivery men were very courteous and helpful. Great customer service.
16. tammikuuta 2025
Best service and mattress purchase ever!
The mattress is unbelievably comfortable.
The service I received at Dreams was awesome and the delivery guys were brilliant, so friendly, kind and funny they took care with my mattress and put it in my desired room.
11. tammikuuta 2025
Excellent service from Mark at your…
Excellent service from Mark at your Bognor Regis store ,very helpful but not pushy,managed to get delivery for me 4 days earlier than expected . The new mattress is excellent quality at a very reasonable price and has made a huge difference to my bad back.
30. joulukuuta 2024
Sleeping like a log in my new bed!
Sleeping like a log in my new bed!! Very comfortable mattress and my Tempure pillow feels amazing . Very happy customer
27. joulukuuta 2024
The boys introduced themselves
The boys introduced themselves. They both took off their shoes. All packaging taken away. Very polite.
27. joulukuuta 2024
Fantastic
Fantastic, never thought I would ever wake up without a painful back - I recommend to all.
27. joulukuuta 2024
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.