Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Näytä lisää
Where do I start!! Ordered a tank mount and bag for my bike, waited 10 days to realise it not compatible( after being previously re assured they was! They’re not even compatible with each other!... Näytä lisää
Yritys on vastannut
AVOID! Wrong parts sent and refused to rectify or refund, blaming me. A simple issue that could have been resolved easily, now I'll share this bad experience with any and everyone willing to listen... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
One of the UK's leading sellers of Motorcycle Parts and Clothing
Yhteystiedot
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Yhdistynyt kuningaskunta
- 01494 778 848
- sales@drbikes.co.uk
- www.drbikes.co.uk
2,3
Välttävä
218 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very happy with the service
Very happy with the service, I highly recommend this company, my exhaust arrived when they said I was able to track the item, its all fitted on the bike, im very pleased with it ..... thank you DR bikes
26. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drbikes
Thanks, appreciate it
Good price and quick delivery
Good price and quick delivery, nice follow up not just a generic email.
I did have an issue with the clamp sizes when fitting as they were different to the ones removed.
Bit of a bum steer and nothing we as actually wrong, as checking up the ktm parts list the supplied ones are correct and what was fitted to my bike is actually a different size from the factory than the parts list suggests - lesson there, should have checked the parts list to verify...
25. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drbikes
Thank you for your feedback!
Great product at Great price and quick…
Great product at Great price and quick delivery. Thanks.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Poor, amateur customer service
Ok, here is an honest appraisal of Drbikes as I found them. Firstly the product did come quickly and was of good quality but did not fit although stated it would on the invoice. Tried to return it immediately but oh my god what a rude, badly written, succession of emails followed. Had to go to citizens advice in the end and threaten legal procedures, which I would have done in a heartbeat. I did get my refund in the end, but this company should familiarise themselves with consumer rights act 2015.
Update: Re. the reply below, you seem to have found my order then DRBIKES. All below is a pack of lies! Avoid DRBIKES like the plague!
14. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drbikes
Good Morning Derek
I find your review in rather poor taste especially as you were aware of the issue with the cable so let's unpack it here
You purchased a Motion Pro cable for your Harley from us, one which we have sent 72 to date for the same model of your bike and motion pro 1000's without issue
you contacted us saying was too long we asked for photos to help you, but you declined, we explained that without the images would be hard to help, you proceeded to send us copied and pasted text to random sites, I believe was around 5-6 emails of this in quick succession
we said that if you were unable to send an image you could post it back for a refund, but you again kept sending links to random articles and even a letter with some printed off
eventually, you sent us some images that showed the issue, which as you know was your handlebars so again we asked you to post back for a refund which a week later you did and once back we refunded without 24 hours
so no you did not make legal threats just a lot of random articles with nothing to do with it and no idea why would go to the citizen's advice when offered a solution in the first reply but you had it in your mind to bombard us with random links and text and even a letter, maybe should of just posted the item back like said to instead of a ranting letter
Not installed yet but service was great…
Not installed yet but service was great a pleasant experience to use fast and delivery.
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Chain and sprockets set.
Ordering was easy and a quick delivery, but on fitting the new chain and sprockets on my CB1000R the sprocket were correct but the chain was way too short, but stated was for my bike and year.
5. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drbikes
Good Morning
from looking into this your Honda CB1000R chain spec is 530-116 which is what was sent to you so should of not had any fitment issues
do you have any aftermarket mods on the swingarm?
email us if can help further - sales@drbikes.co.uk
Sure
I recently acquired the BMW S1000R Sport 2019 along with the Renthal & DID ZVMX Chain & Sprocket Kit from DR Bikes, and I must say it has been an absolute delight. The bike itself is a masterpiece of engineering, and the Renthal & DID ZVMX Chain & Sprocket Kit complements it perfectly.
Firstly, the BMW S1000R Sport 2019 is a true powerhouse on two wheels. The performance, handling, and overall riding experience are nothing short of exhilarating. It's a bike that can handle the open road with ease while delivering an unmatched sense of control and precision.
Now, let's talk about the Renthal & DID ZVMX Chain & Sprocket Kit. This upgrade has transformed the bike's performance even further. The kit not only enhances acceleration but also ensures a smoother and more efficient power transfer. It's a must-have for anyone looking to take their riding experience to the next level.
As for DR Bikes, their service has been impeccable. The staff is knowledgeable and passionate about motorcycles, which is evident in the quality of products they offer. The purchasing process was smooth, and they provided valuable insights into maintaining my new bike.
In conclusion, I couldn't be happier with my purchase from DR Bikes. The BMW S1000R Sport 2019 combined with the Renthal & DID ZVMX Chain & Sprocket Kit has exceeded my expectations in every way. If you're a motorcycle enthusiast like me, I highly recommend DR Bikes for your biking needs. It's a decision you won't regret.
Happy riding!
30. syyskuuta 2023
Oma-aloitteinen arvostelu
Quick delivery and superb product
Quick delivery and superb product. Highly recommended
21. syyskuuta 2023
Oma-aloitteinen arvostelu
Quick delivery
Quick delivery, fast at replying to emails. Fantastic service
21. syyskuuta 2023
Oma-aloitteinen arvostelu
Great company.
Very experienced & knowledgeable staff! Super quick dispatch & delivery. Will use again. Recommended.
31. elokuuta 2023
Oma-aloitteinen arvostelu
Avoid dissapointment
Avoid dissapointment, just dont deal with them. Ordered an item which didnt fit, tried to return the item but its not possible without going to court. Very discourtious.
20. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drbikes
Good Morning Graeme
Now you're missing some information from this post so let's update it for you
you purchased - Yamaha Tenere 700 2019 - 2022 Gilles Adjustable Gear Shift Lever RCT-Y06-S-KIT-B
but your bike is a Yamaha Tenere 700 2023 so does not fit your bike, You had the idea it would for whatever reasons
regardless even after you tried to fit this clearly marked product to a bike not in the title, description, or fitment on the page and after contacting us to make us aware does not fit the 2023 model not listed we advised you to post back for a refund so if you require a court to post a item back we feel you have bigger problems
the only discourteous information here is your comments above which are made up, but then again maybe when you are posting this at 11.20 pm at night some Dutch courage had some involvement
Fast delivery of the products ordered
Fast delivery of the products ordered. Well packaged and exactly as ordered.
28. elokuuta 2023
Oma-aloitteinen arvostelu
Perfect!
Best price, quick delivery and great product, would recommend.
19. elokuuta 2023
Oma-aloitteinen arvostelu
Quality products
Quality products, speedy service and great communication.
8. elokuuta 2023
Oma-aloitteinen arvostelu
Helpful and Good selection
Good range of parts for all makes and models & helpful people 👍
15. elokuuta 2023
Oma-aloitteinen arvostelu
I oredered the wrong part by mistake so…
I oredered the wrong part by mistake so contacted them and the sent the correct part.very good customer service.exhaust arrived quickly and great part.good experience all round with this company.i would order again from them.😊👍
28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Quality
Quick and effective delivery of the Q/S and Gear indicator i ordered
5. elokuuta 2023
Oma-aloitteinen arvostelu
Awesome service
Awesome service, very helpful and arrived straight away.
I ordered a few things to service my sons bike and was given some good advice too, highly recommended thank you so much
5. elokuuta 2023
Oma-aloitteinen arvostelu
Love this company items are always the…
Love this company items are always the right fit great delivery times too
5. elokuuta 2023
Oma-aloitteinen arvostelu
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