5 stars due to great customer service on a very hot Saturday afternoon, 23rd May. I stopped to ask the lady watering the plants how to repot little olive trees. George came over to help me carry the h... Näytä lisää
Sijainti
Vaihda sijaintiaSalisbury Road, SP11 7DN Andover, Hampshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our first and last visit to our local store's restaurant, finally decided to try it after a recent loyalty card upgrade. Without question the worst flat whites (watery tasteless slop) we've been serv... Näytä lisää
Yritys on vastannut
Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... Näytä lisää
Yritys on vastannut
I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Yhteystiedot
Salisbury Road, SP11 7DN, Andover, Hampshire, Yhdistynyt kuningaskunta
4,0
Hyvä
266 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The helpfulness of the staff
18. marraskuuta 2023
Disappointed
Good morning.
I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a breakfast at 10am and always enjoy the food and atmosphere. But we stood at the door waiting to be let in only to be told that the restaurant is closed until 11am right up till Xmas. Apparently there is a sign on the exit door saying this, why not on the entrance door also?. 11am is past our breakfast time. I’m afraid we shall be going to Hilliers Garden Centre over the coming weeks.
Kind regards
June Smith
26. marraskuuta 2023
Vastaus yritykseltä Dobbies Garden Centres - Andover
Hi June,
Thanks for your review.
I'm sorry that you were unable to enjoy breakfast at our Andover restaurant as you usually do.
Your feedback and comments regarding the signage will be shared with the management team.
Team Dobbies
Dreadful coffee, overpriced menu
Our first and last visit to our local store's restaurant, finally decided to try it after a recent loyalty card upgrade. Without question the worst flat whites (watery tasteless slop) we've been served anywhere in the UK, complete with spillage in the saucers but costing the same as a Costa/Nero. The sweet treat selection was almost as weak as the drink and didn't look fresh. No amount of freebies-per-month or money-off vouchers will tempt us to use it again. Shocking effort Dobbies; we'll be continuing to travel the extra couple of miles so to enjoy the far superior restaurant at Hilliers.
28. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dobbies Garden Centres - Andover
Hi,
Thanks for taking the time to review Dobbies.
I'm sorry to read that your coffee was not of the standard we aim to produce and that the sweet treat offering was not appealing.
The team is committed to improvements which I hope you see should you visit us again.
Thanks again
Team Dobbies
I was looking for assistance.
I was looking for assistance in purchasing an artificial tree when Mel ( 21367 ) came to assist me. She was professional, polite and a very lovely person. Nothing was too much trouble. Dobbies should be very grateful that they have her working there for them. She made the whole shopping trip a delightful experience and will encourage me to visit the shop more often.
16. marraskuuta 2023
Oma-aloitteinen arvostelu
Good stock
Good stock, got everything I needed and the pet department was awesome… plus still got a load of lovely herbs
4. marraskuuta 2023
Friendly staff and good range of plants
27. lokakuuta 2023
Good range of well tended plants
Good shopping experience. The plants all look well cared for. There is a wide selection of gift items and accessories for the home and garden. The staff are helpful and friendly
19. lokakuuta 2023
Friendly staff
18. lokakuuta 2023
Oma-aloitteinen arvostelu
Very helpful staff.
14. lokakuuta 2023
You are doing ok.
You are doing ok.
Awaiting email ref £9.00 for 2 extra drinks per month. Are these added on to other annual drinks?
6. lokakuuta 2023
I love Dobbies as being such friendly…
I love Dobbies as being such friendly people who work there.
18. syyskuuta 2023
always pleasant and helpful staff
always pleasant and helpful staff. always find what i want
30. elokuuta 2023
free coffee being a member
free coffee being a member and 50% off of all the seeds that I bought
30. elokuuta 2023
Staff friendly and knowledgeable
Staff friendly and knowledgeable. Excellent selection of plants and garden equipment. A bit pricey!
21. elokuuta 2023
Water Leak not fixed for Months
A large area of the store has been cordoned off for months because of a water leak. This has left the area covered in slime and reeking, but you have no choice but to walk past it to get to the tills. Such a shame as the store is well stocked and the staff are lovely (but despairing of Dobbies ever sending out someone to repair the water leak).
23. elokuuta 2023
Vastaus yritykseltä Dobbies Garden Centres - Andover
Hi,
Thank you for taking the time to leave your feedback.
I am sorry to read of your frustration with the water leak which has not yet been fixed in the Andover store.
I have passed your feedback onto the management team to bring your feelings to their attention.
Best wishes, Karen
The staff have a good knowledge of all…
The staff have a good knowledge of all the products they sell
16. elokuuta 2023
Love a trip to the Garden Centre
Love a trip to the Garden Centre. Had a good plant and furniture sale going on. Went into the pet shop to buy something but no one was serving - only thing that let it down. Staff are very friendly
12. elokuuta 2023
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