Dkb Elegance Arvostelua 

Excellent customer service. Had a slight issue with a failed part a few months after purchase. Mike responded the same day and arranged a replacement part. Amazing service. I would 100% purchase for DKB Elegance again.

Best price I could find. Will happily use again.

Fantastic service! Received the item in less than 24 hours. Very well packaged.

Outstanding customer service VERY helpful and even informed me that Ive ordered then incorrect part for my new sink and modified the order straight away very rare great service

Just wanted to provide positive feedback about Mick at DKB Elegence. Dealt with a warranty issue I had with a product purchased in a very positive and efficient manner. Thanks 🙏

Great service, quick delivery of an item the manufacturer failed to supply me.

Excellent Customer service.
I've ordered twice in the last month and both times the service has been excellent, advice great and postage super quick.
Thanks to everyone at DKB.

I bought a Impey Soho screen from DKB - the screen was more than £300 CHEAPER than other websites, I wish I lived in Doncaster to visit the showroom! customer service was amazing I phoned to ask various questions, the delivery arrived in great time. I would highly recommend. also do call customer service as they have a number of websites and without a doubt they will have what you're looking for even if you can't find it on the website! Brilliant!

Fantastic experience, ordered in the afternoon and delivered by 13:00 the next day.
Thanks very much

Great comms from the company and Mick. Excellent value extractor fan. Easy tracking via DPD. Super impressed and happy at level of customer service, delivery service and value.

Great communication from Mick and the team. They worked swiftly to resolve an issue we had. I will definitely use them again. Great service

Carron Pheonix Onda sink, good price, super speedy delivery, nothing I can fault. Would definitely buy again.

Really happy customer. Ordered two shower foot bars yesterday. Good communication and they arrived this morning. Product was really well price and good quality. Thank you

Great communication and customer service. Great product. There was a small problem with my order that was not the fault of DKB but they resolved it quickly and efficiently & over the weekend too! I highly recommend this company.

Outstanding customer service!
Very competitive priced products.
I placed an order for three radiators of which two were from Reina, on a Saturday night.
On Sunday I found out that the manufactured Reina products get measured at a delta rating of T70.
Reina is clearly a dodgy manufacturer providing there output rating based on delta T70. Products that conform will have a CE mark (Conformité Européenne) but importantly B2-EN442 states by law, that all hydronic radiator and towel rail outputs are tested and presented at Delta T 50° or ΔT 50°.Luckily Mick from DKB team was happy to cancel the order and provide a full refund on Monday. It was clearly not the fault of DKB that Reina doesn't even make it clear that there output delta rating of their radiators is based on a questionable T70 basis rather than the standard T50...Thanks again to the DKB Team for a brilliant customer service!

Competitive price. Felt like a personal service. Super fast delivery. Recommend ..

Very helpful and good prices, next day delivery as well. Would use again without doubt

Had to return a metal toilet roll holder that was scratched and defective because the ring at the top was misaligned. Sent photos of the defects, they agreed to collect it. Got sent an EXTREMELY RUDE email from the company director when they got the product back telling me that they had fixed the defects and that I should’ve done that myself by polishing the scratches and “bending it back into position” which is not even possible. Also stating that they will cover the courier cost as a “goodwill gesture”!! I told them in no uncertain terms that their behaviour was completely unacceptable and that they should have fixed these issues themselves before sending it out instead of expecting customers to be experts in fixing product defects. They also stupidly stated that the product they sent me was perfect whilst also stating how they corrected the issues with it?!! I won’t ever purchase from them again.

Returned a kitchen bin that wouldn't fit in the cupboard. It was damaged in transit, but they wouldn't refund, as they said it was my responsibility. I returned it in the same poor packaging they sent it in. Rude and abrupt communication by email. Belatedly read these reviews afterwards; I should have read them first. Now they've got a bin with a tiny dent they can resell at a small discount, and I'm 60 quid out of pocket. didn't get a refund from Hermes as they said the packaging was inadequate. I sent it back in the same packaging I received it in from DKB Elegance.