Simon was absolutely brilliant in demonstrating a set of active speakers. I only went in with a friend to enquire regarding a storage case. He explained in great detail the benefits over my old passiv... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into buy new Ortofon cartridges for my SL1210s and whilst there a chap was having a little mix on their demo kit. Sounded so good I also bought a set of Pioneer DJ speakers that are awesome. The... Näytä lisää
Bought 2 x Ortofon Stylus Pros. Really good service, competitive price and super speedy delivery. Would definitely buy from DJ Superstore again 😊
I have been using these guys for nearly 3 years and they have always made me feel super confident when buying expensive equipment, everything has always arrived without a hitch the next day. Would h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
DJ equipment from djsuperstore.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 26 years based in Essex, we have built our reputation on unrivalled customer service and back up. Our Show rooms, the largest in Europe, showcase's all the new products that a DJ will need. Our staff have an in depth knowledge of our DJ equipment to help you choose the right kit for your needs. DJ Superstore stocks a vast selection of equipment from every well known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices available instore.
Yhteystiedot
Unit 5, Airborne Industrial Estate, A127 Arterial Road, Leigh On Sea, SS9 4EX, Essex, Yhdistynyt kuningaskunta
- 01702 520020
- sales@djsuperstore.com
- www.djsuperstore.com
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
5. tammikuuta 2026
Nothing but praise for these guys
Nothing but praise for these guys. Sent out a cable to get to us next day when I phoned just ahead of new year. So knowledgeable and helpful on phone. Thank you for excellent advice and service.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Quality service
Super fast service ordered from these guys twice and received both orders stress free. Shoutout to Steve who called me personally to discuss an issue but resolved it quickly.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
My son requested this cover for his…
My son requested this cover for his Christmas present.
I have not opened it so cannot review.
1. joulukuuta 2025
Great staff who are friendly and…
Great staff who are friendly and knowledgeable. Thank you
3. marraskuuta 2025
I always get great service.
I always get great service.
Even when there are issues they are professional and get things sorted.
I will always recommend DJ Superstore.
1. marraskuuta 2025
All the staff at DJ superstore are really helpful and will do anything you need to get the best experience you need would highly recommend 5 stars thank you to all of you 👍👍
All the staff was really helpful and will set DJ controllers up for you so you get the best experience you well done DJ superstore thanks again 👍
3. marraskuuta 2025
Always great service
Always great service. Had to send back an item and have it replaced. No bother. Use these guys
3. lokakuuta 2025
Returning Customer
I have purchased a few sets of Decks and also other DJ equipment from DJ superstore They have always advised on products and compaired them to your needs, usually coming in at the best price. Staff are great and know the equipment and will go the extra mile for the sale.
Free and also next day delivery where possible also helps.
A great customer journey.
5 stars from me.
George K.
Hamilton ,Scotland UK
18. syyskuuta 2025
Avoid at all costs – £3,000 flagship DJ unit, zero support from DJ Superstore
If I could give 0 stars, I would.
I purchased an AlphaTheta XDJ-AZ (£3,000 flagship model) from DJ Superstore (order details: 24/06/2025, Receipt #SR460132). It was given to me as a gift and only recently used for the first time. Straight away the faults began:
• Three dead pixels on the display (one permanent, two intermittent).
• The entire screen will intermittently shut off during use, leaving me without any control despite the music still playing. In professional DJ environments like weddings and parties, this is an absolute nightmare — it’s happened anywhere from 5 minutes after powering on to several hours into a set. The only “fix” is powering down the entire unit, which is both embarrassing and completely unacceptable.
• The unit also develops sync issues — e.g., loading two tracks (132 BPM and 136 BPM), it will randomly halve the BPM of one deck. Even beat sync cannot correct this, destroying transitions and making me appear incompetent in front of clients.
These are not minor glitches — this is a £3,000 professional unit that is simply unfit for purpose.
When I contacted DJ Superstore for support, instead of standing behind the product, they palmed me off to Pioneer/AlphaTheta. Pioneer then pushed me straight back to DJ Superstore, stating it was the supplier’s responsibility. Yet DJ Superstore offered no help, no replacement, and no accountability.
Under the Consumer Rights Act 2015, a retailer is legally responsible for goods being of satisfactory quality and fit for purpose. DJ Superstore completely ignored this and provided zero customer support.
In short: they were happy to take £3,000 for a flagship piece of equipment but when it developed serious faults, they didn’t care less. No empathy, no resolution, no professionalism.
Avoid DJ Superstore at all costs. If something goes wrong (and with this unit, it will), you’ll be left high and dry with no support whatsoever. Spend your money elsewhere with a company that respects its customers.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä DJ Superstore
Darren,
Your review doesn't reflect our customer service as I dd reply to your initial email within a couple of days. From your review I can see you did receive my email reply.
I looked at your invoice and saw that the unit was delivered almost 3 months ago so a repair is the only option AlphaTheta offer.
They handle all servicing via authorised service centres so I sent you a link to them.
Please tell me who you spoke to as they shouldn't have passed you back to us as they handle all servicing. Units are collected free of charge and returned direct when completed.
I no way would we leave you high and dry.
Perhaps a quick call to me 01702520020 to discuss would be benificial.
I can assure you this will be dealt with as quickly as possible.
Steve
“Great service from DJ Superstore
“Great service from DJ Superstore. Ordering was quick and easy, with good communication throughout. Can’t wait to get my new decks set up and start mixing! I’ll update once I’ve had a proper play, but so far, really happy with the experience.”
2. syyskuuta 2025
Good quick delivery as said, GREAT
From ordering to recieving was very simple, even though bank holiday weekend delivery was quick
2. syyskuuta 2025
Para empezar el servicio de atención al…
Para empezar el servicio de atención al cliente me pareció muy bueno los empleados son muy amables y están muy bien capacitados para brindar al cliente la mejor información del producto en cuestión muy limpio cumple con todas las expectativas que una persona quiere al momento de realizar sus compras excelente servicio
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä DJ Superstore
Thanks for your review. I've translatted to English
To start with, I found the customer service to be very good. The employees are very friendly and are very well trained to provide the customer with the best information about the product in question. Very clean, it meets all the expectations that a person wants when making their purchases. Excellent service.
I have not received my controller
4. elokuuta 2025
Vastaus yritykseltä DJ Superstore
Thank you for sharing your feedback. We're sorry to hear you haven't received your controller yet.
Our records show that your order was shipped on 28/07 and delivered on 30/07, with tracking information provided via email. We’ve also confirmed with Parcel Force that the package was delivered to your property and left in a secure location, as indicated by their GPS data.
We’re surprised it took 8 days to hear from you regarding this issue, especially as we didn’t receive any prior communication from you. If you haven’t already, please check the secure location where the parcel may have been left, or with any neighbors or household members who may have received it on your behalf.
We’re here to assist and would be happy to help you locate the package if you need further support please call us on 01702 520020.
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