DirectDoors.com Arvostelua 

The door was of great quality and fits perfectly. The delivery came in 4-5 weeks, much faster than I had expected! I would definitely recommend this company!

What a great service from Directdoors.com. I would use them again when we replace our bedroom doors. They kept us informed from order to dispatch. Great service 10/10

Absolutely brilliant service received from Scott
Was unable to open my automatic garage door late this afternoon
Contacted Scott who without hesitation came to my rescue early evening
He was friendly and courteous and fixed the problem efficiently
Highly recommend him

Excellent. Quick, kept us well informed of the the delivery date and time. Cannot fault anything and will definitely buy from them again.

Simply awful service. Their website is misleading and the after sales service is one of the worst I have experienced. No accountability and frankly rude and dismissive. I wish we had read reviews before ordering.

As an honest human being I share with you NOT to buy from Direct Doors if as most people you expect a good customer service. They have an answer to challenge anything you raise as unsatisfactory rather than ensure their customers are fully satisfied. £1300 sliding doors purchased with instructions a competent carpenter struggled to understand. Damage to door not opened within their specified time limit - no leniency, Pelmet shorter than thick metal track it’s meant to cover - expect you to cut the metal track. Pelmet front doesn’t cover the track, flush handles you are meant to router these into the door fronts risking the veneer chipping…where does it stop.

I needed to replace a pair of old, large sliding wardrobe doors. I contacted Doors Direct. They were very helpful, responsive and extremely knowledgeable. I ordered the doors on line and they were delivered (to Aberdeen) exactly when expected. The driver and I offloaded them and I fitted them inside 2 hours. (I'm a keen DIY'er). The doors are good quality, look lovely, work perfectly and were a sensible price. I would definitely use Doors Direct again and would recommend them to others

Really helpful when we placed order, had a problem with delivery no fault of company and they kept us updated all the way, very helpful and polite receptionist
Would recommend

very helpful when phoned regards door sizes, ordered online and they phoned me to double check my hinge order as I had ordered extra for previously fitted doors and was changing old hinges. Doors ordered on a Friday afternoon and delivered the following Thursday. That alone is five stars from me.

Excellent service and great products, have used Direct Doors several times. My customers are happy with the product and my fitters have no problems with them.

Outstanding quality door handle, very fair price. Delivery was extremely fast

Very good service, the product was delivered promptly and in good order, and good value for money

Online order confirmed and delivery scheduled efficiently but that is where the customer service ended. The T’s & C’s do state that orders can be sent in separate deliveries but when the delivery is scheduled they do not advise that it is a ‘part delivery’, nor is this indicated on the dispatch document. Our glazed room divider was delivered with just the two doors, no frame and no side panel, plus no accessories. In our absence, the carpenters were there to take delivery but could not do the job and had to be laid off, meaning extra expense to us and delays. 2 weeks later we are still waiting for the remaining items, and Direct Doors are ‘hiding behind their T’s & C’s. All that needed to happen was to say up-front that the delivery was 1 of 2.

Ordered from them recently and had a bit of an issue with delivery, all sorted very quickly and product was just as described. Thanks

Big fan of Direct Doors. We are slowly renovating our home and replacing the original doors with Direct Doors as we go. We have installed two pocket door systems (1 x double, 1 x single) and have used their Shaker doors some with glass and some with solid panes in the middle. The product has arrived on time, and in good shape and communication has been great. The website is clear and easy to navigate. I would recommend this company.

The door and sliding mechanism that I bought were both great quality and just what I needed. They were delivered on time and with no issues. My only issue was that the fitting instructions were a bit hard to understand but fortunately i hired a professional to fit it for me.

' Fantastic door handles '
Great service and great (well packed) door handles. Was worried they were so much more expensive compared to our local DIY chain but they had what we needed so went for it. The handles are a million times better than the cheap ones. We’ve since placed another order to change all our door handles as they now make the other ones look rubbish I messed up the second order and emailed them to correct it. They even emailed me back on a bank holiday. Great customer service

Brilliant! Perfect doors, fantastic quality with no issues!
Communication also fantastic. Would definitely recommend!

I have had various bits of door furniture from Direct Doors. All have been of a high quality and delivered promptly and well packaged. My most recent purchase was a special door bolt with a long lever that allows me (short lady!) to reach it without standing on something - hooray! Very good range to choose from and couldn't find a similar bolt anywhere else. Thanks

I found the customer journey on the website misleading and this put my off ordering. My customer service interaction was also disappointing. I was ordering a product and when reviewing my basket they state “includes VAT of xx and free delivery (if applicable) in most UK postcodes.” With free delivery highlighted in red. It’s sums up the total of my order and took me through to Paypal to complete the transaction. After this I’m taken back and informed there’s an £11 delivery charge which I actually thought was expensive for the item I was purchasing. I informed customer service that I thought this was misleading and a horrible customer journey. They should be more careful of stating free delivery (if applicable) when it only applies to doors - they should clearly state free delivery on doors. And be more upfront about giving you a delivery charge so you know what you are paying before going through to approve payment.
I appreciate it states it only applies to doors on the website, but I clicked through directly to the product from google and didn't spend much time on everything else they state on the website. I read the information put in front of me as interacted with the website, which is misleading. I ended up going to a competitor that charged 48% less for the product including shipping, so all in all I am happy I didn't overpay by using directdoors