The stylus on our turntable unfortunately broke, so I emailed Digitalis Direct and asked if they sold replacements and they did, thankfully! Ordered one and received it a couple of days later, super... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time buying from Digitalis and I am thoroughly impressed. Speedy delivery from a decent courier. And excellent customer service when the item was incomplete through no fault of their own. Would... Näytä lisää
Yritys on vastannut
Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm ple... Näytä lisää
Yritys on vastannut
I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Digitalis Direct
Yrityksen kirjoittama
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Yhteystiedot
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Yhdistynyt kuningaskunta
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Erinomainen
563 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sound quality improved after using the…
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable.
Arrived quickly so well pleased. Good service all round.
8. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Stephen! We're glad you're happy with our service!
I loved the vinyl acrylic platter
I loved the vinyl platter, arrived very quickly and looks amazing on my turntable. Brilliant despatch to delivery time! Recommend.
4. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review! We're glad that your Acryl-IT looks amazing and that you enjoyed our service!
Vastaus yritykseltä Digitalis Direct
Thank you for your review Julie!
Great price excellent next day delivery
17. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Barry!
Vastaus yritykseltä Digitalis Direct
Thank you for your review Piotr!
Excellent Service
Excellent, no nonsense service. Good technical advice on personal requirements. Easy to order and complete transaction online. Fast dispatch and next day delivery. Great service.
15. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Mark!
Swift delivery
Swift delivery, excellent packaging, great price and very happy with product.
13. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Steve!
Great customer service
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think the way they deal with a problem shows them in an even better light. I would definitely recommend Digitalis Direct.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Digitalis Direct
Thank you for your review Barney! We are sorry you encountered an issue with your order, however, we are glad we were able to resolve it whilst keeping you well informed. We hope you enjoy your new record player!
Great personal service
Great personal service. Email responded to very quickly and order dispatched for next day delivery.
Highly recommended!
26. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review John!
Everything was really smooth from…
Everything was really smooth from finding my Record player to ordering and next day delivery spot on time. I love my record player, sound is fantastic and it looks great
7. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Gary! We hope you continue to love your record player for years to come!
Vastaus yritykseltä Digitalis Direct
Thank you for your review Cary!
Absolutely fantastic customer service
Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Digitalis Direct
Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!
Quality speaker cables at a good price
Terminated QED speaker cables available from stock in standard lengths at a good price.
DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.
1. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Anthony!
Our QED cables are terminated in-house by our QED authorised specialists, so we are able to make both standard, advertised lengths and more customer specific bespoke lengths.
We apologise for the delay with DPD but we are glad you are happy with your order!
From order to delivery was so fast and…
From order to delivery was so fast and kept well informed.
1. huhtikuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Kevin!
Fast post item as described perfect…
Fast post item as described perfect great comms
11. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Christopher!
Great service from this company
I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.
28. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Rob! I remember our email conversation very well and you were a pleasure to deal with, we always enjoy when a customer has a sense of humour!
Thank you for your kind words and recommendation, we are glad that you're happy with your order and hope to serve you again soon!
Great service and very helpful on the…
Great service and very helpful on the telephone. Had to return one item and purchase another which was done without a fuss.
24. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Martin!
Arrived on time my first entry into…
Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.
18. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Keith! This is our main goal, to supply an easy yet impressive solution for people getting into the vinyl world for the first time! We hope you enjoy your new hobby and don't forget, record store day is only weeks away!
Delivered on time and a quality product
Delivered on time
Packaged well
Product exactly as described
Great sound quality
17. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review Simon!
Fast delivery cannot fault
14. maaliskuuta 2026
Vastaus yritykseltä Digitalis Direct
Thank you for your review!
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