Unreliable - Scam and cheat
Unreliable, Unprofessional, and Potential Tax Compliance Issue
Diamond Shine Pro Auto Detailing & Services — Lovepreet Singh
Phone - +1 (437) 366‑4441
I hired Diamond Shine Pro for a mobile car detailing. The experience has been a disaster from a professionalism and business ethics standpoint.
Scheduling: I booked an appointment and they didn’t show up. They did call and reschedule for another day at a specific time — but then showed up two hours early without asking whether that worked for me. Complete disregard for the customer’s time.
The work itself: I’ll be fair — the actual cleaning was better than average. Not the best I’ve ever had, but the car was cleaned properly. However, all the garbage removed from the vehicle was dumped on my driveway and left for me to clean up. Charging cables were also left sitting on the car hood. So “detailing” apparently doesn’t include basic cleanup after yourself.
The real issue — no tax invoice: They charged tax on the service but have refused to provide a proper tax invoice. Over three days, I made 14+ phone calls and sent 10+ messages. Every single one ignored. When I call from my own number — no answer. The moment I call from a different number, Lovepreet picks up right away. The avoidance is deliberate.
I have informed them that I will be filing a formal complaint with the CRA. Collecting HST from customers without issuing a tax invoice is a serious compliance issue. Customers are legally entitled to documentation for taxable transactions.
Bottom line: The cleaning work was acceptable, but everything surrounding it — the no-shows, the disrespect for your time, the garbage left behind, and most importantly, the refusal to provide a tax invoice — makes this a business I cannot recommend to anyone.
24. maaliskuuta 2026
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