Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... Näytä lisää
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... Näytä lisää
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Yhteystiedot
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
4,3
Erinomainen
204 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Watch - an eye-catcher in every situation!
Great watch with outstanding industrial design.
6. tammikuuta 2017
Oma-aloitteinen arvostelu
Trustworthy Sellers. Real Professionals.
- Amazing Site to Navigate
- Great Selection of Watches
- Super Fast Shipping. Even with the Free of Charge Option
- Good Customer Support.
6. tammikuuta 2017
Oma-aloitteinen arvostelu
Didn't really care about order.
Ordered product. They sent me message that there was a problem with my credit card. I call AMEX who said there was no such problem. Dezeen wanted copy of my bank statement which I would never give out. I offered to send them AMEX traveler's checks ( in pound sterling ) which they wouldn''t accept. I would not even attempt to do business with them again
5. tammikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dezeen Watch Store
Hi Martin,
We are sorry to hear you were disappointed with your attempt to purchase.
Due to the high value of our goods we run system security checks on all of our orders to ensure that there has been no fraudulent activity.
In rare occasions an order will be flagged by our system that may be potentially fraudulent to which we contact the customer. To verify they have authorised the payment we request a screenshot of only the transaction in their bank statement, not the customer's personal bank details.
Our number one objective is to satisfy customers but we also do manage risk on behalf of customers.
For these reasons we are also unable to accept traveller's cheques as we cannot run fraud checks on them to ensure their authenticity.
- Dezeen Watch Store customer service team
Dezeen Watch store review
Service was fast and seamless. The product (Linjer Minimalist man watch) is a wonderfully crafted object, which I am very happy with: precise, good looking and very easy to read. Best watch I ever had.
5. tammikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dezeen Watch Store
Hi Matteo,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Never had an issue, that's why I'm a regular.
Have to say Dezeen have never let me down. Orders always arrive promptly. On one occasion where there was a slight fault in the product and they dealt with superbly, had my replacement within a few days.
5. tammikuuta 2017
Oma-aloitteinen arvostelu
Awesome attention on details
I paid for express delivery and got it by the next day, beautiful product and package. Everything was perfect and as expected, I absolutely recommend Dezeen Watch Store.
5. tammikuuta 2017
Oma-aloitteinen arvostelu
Easy and fast
Fast and user friendly online store. Fast shipping.
5. tammikuuta 2017
Oma-aloitteinen arvostelu
EXCELLENT in every way!!
I found the staff extremely helpful and pleasant,
they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were delivered on the day promised, by an extremely pleasant courier from UPS. I will definitely purchase watches from Dezeen watch shop again, in fact I have already requested notification of new stock in for purchasing two NAVA ORA UNICA 42 mm Black watches for gifts! Definitely would recommend this Company! !
Margo Burgess
BSc (Mathematics ), PGCE (FAHE), Dip Comp
FIFL
Many thanks
4. tammikuuta 2017
Oma-aloitteinen arvostelu
Nice website, easy purchase
Purchased the Book of Interviews. Very simple process and arrived very soon after and is vey nice.
4. tammikuuta 2017
Oma-aloitteinen arvostelu
Smooth process, nice online store
Delivered fast, good selection of watches and easy to use website.
4. tammikuuta 2017
Oma-aloitteinen arvostelu
Amazing service
When I read the story about the design of a watch you had advertised in your online store (the Bradley + Dezeen), I was totally inspired to purchase the watch for a Christmas present to myself. I ordered the watch on the Friday and it was delivered to me on the Tuesday in New Zealand ... now that is incredible service! I love the watch. It is a beautiful piece of art, design and such a practical timepiece. Thank you.
3. tammikuuta 2017
Oma-aloitteinen arvostelu
All perfect
Everything was perfect with my purchase on DWS
3. tammikuuta 2017
Oma-aloitteinen arvostelu
Broken
The stripes were broken after 2 weeks , sent a message to validate the guarantee and they said they were no responsible...
3. tammikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dezeen Watch Store
Hi Andrew,
We are sorry to hear you have been disappointed with your experience.
Looking through our correspondence we do not seem to have details of the issue you have had with your watch.
A member of our customer service team will email you directly to follow this up.
- Dezeen Watch Store customer service team
Dezeen is a fantastic watch store
Dezeen is a fantastic watch store, fast shipping and responsive responsive even overseas
3. tammikuuta 2017
Oma-aloitteinen arvostelu
stiff strap, with non durable aspect
The watch it's beautiful, very minimalistic, it meets my expectations as a design piece, but for the price paid, the movement feels very cheap and unprecise, also the leather strap degrades very easy, making it feel fragile, stiff and non durable after a month of use.
3. tammikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dezeen Watch Store
Hi Edgar,
Thank you for your feedback.
We appreciate any customer reviews on their purchases as we can communicate these with the supplier to help them improve their products.
If you believe that your watch may have a fault with it's movement or the strap please contact us at customerservice@dezeenwatchstore.com and we will be able to assist you further.
- Dezeen Watch Store customer service team
Rad!
The watch I received was of the highest quality, and came in a package that reflected this. Product was received far quicker than expected. All in all, wonderful experience. Love Dezeen Watch Store!
3. tammikuuta 2017
Oma-aloitteinen arvostelu
Excellent user journey!
Much appreciate the ease of use (website), simple interface, concise copy descriptions, and speed of delivery! Would love to buy again.
3. tammikuuta 2017
Oma-aloitteinen arvostelu
Awesome
All transactions were on line. I placed order from Winnipeg Manitoba on Sunday and receive parcel on Tuesday. Totally amazing.
With free shipping, price was less than in Canadian stores (price + duty).
Product fits great and looks great too.
3. tammikuuta 2017
Oma-aloitteinen arvostelu
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