Devola Arvostelua 1 542

Vastaus yritykseltä Devola

10. helmik. 2026

Hi James,

Thanks so much for sharing this. Really glad to hear the delivery was smooth and that the dehumidifier is doing such a brilliant job — especially keeping your girls’ bedroom comfortable and condensation‑free 🌙 Removing that much moisture each day shows it’s really working hard for you.

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hello,

Thank you for such a detailed and thoughtful review 🙂

It’s great to hear how useful the heaters have been — keeping a walk‑in wardrobe warm and helping on those windy days in your son’s room sounds like a real win 👕

Ordering another so quickly definitely says a lot, and we’re really glad the delivery speed worked around your day so well. The compact design, ease of use, and Alexa control are all features we’re proud of, so it’s lovely to see them appreciated 📱✨

Thanks again for sharing your experience — it’s genuinely helpful and means a lot to us.

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Patrick,

Thank you for your feedback — I’m glad to hear you’re enjoying the heaters themselves and that they’ve made your home feel warm and welcoming.

I’m sorry about the size of the printed instruction booklet. You’re not the first to mention this, and I completely appreciate how frustrating it is when you can’t easily read the setup or app instructions. The good news is that we can provide a full‑size digital version of the manual, along with clear step‑by‑step guidance for downloading and using the app, which should make everything much easier to follow.

We definitely don’t want the operation of the fire to remain a mystery.

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Yevhen,

Thank you for the feedback 🙂

We’re glad it arrived next day and that the dehumidifier is doing the job well 💧

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Sam,

Coming back for a second set really says a lot — we’re glad the wall‑mounted heaters were exactly what you needed again 🔁 Super fast delivery and a great price make it even better, so thanks for trusting us twice 🔥

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Mark,

Thank you for sharing this — we’re really sorry to hear about the delivery issues in Northern Ireland 😕

EVRI is a third‑party courier we use rather than our own delivery service, but we completely understand how frustrating it is when you’re left waiting on an order 📦

We’re glad to hear the item from your second order arrived in perfect condition and is working well 👍 That said, the delay with your first delivery isn’t the experience we want for anyone, and your feedback is important — it helps us raise these issues with the courier and look at better options where possible. If you need further support, please do reach out to our customer service team who will be able to support further!

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Lesley,

Thank you for sharing such an honest and detailed experience 🙂

It’s completely understandable to feel unsure at first, especially when damp isn’t obvious — so seeing the humidity drop that much overnight and collecting that amount of water must have been a real eye‑opener 💧📉

Moving it around the house and noticing consistent results is great to hear, and it’s especially nice that the air feels fresher and the rooms warmer too 🏡✨

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Marie,

We’re really pleased the service and speed stood out for you — handling orders smoothly and efficiently is something we care a lot about ⏱️📦

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Sidney,

We’re really glad the service and speedy delivery made a good impression ⚡📦

Best wishes,
Elise

Vastaus yritykseltä Devola

Päivitetty 9. helmik. 2026

Hi Stuart,

Great to hear the fan arrived well packaged and right on time 📦 Knowing it’s quiet and that your parents are enjoying it too is really nice to hear 🙂

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Kay,

Thank you for taking the time to explain what happened — we’re really sorry this was your experience.

Having a delivery left in a public area and then needing to carry it upstairs yourself isn’t ideal, and we understand how frustrating that must have been 🚪📦

Your feedback about the instruction booklet is also very clear. If the print was that difficult to read, that’s a genuine issue, and it’s helpful to know you had to rely on the online version instead 🔍📄

We’re glad the product itself worked once you had the correct instructions, but we appreciate you pointing out where the experience fell short — comments like this help highlight what needs improving.

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Nigel,

Thank you for taking the time to share this 😊

We’re really glad the service, product, and delivery all hit the mark — that balance matters to us, so it’s great to hear it came through 📦

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Steve,

Thanks for sharing this — it’s great to hear the dehumidifier is doing exactly what you needed it to do 💨

Knowing it arrived quickly and has been running efficiently from day one really means a lot ⚡

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hello,

Thank you for such a thoughtful review — it’s really helpful to hear how you’re using it 👕

We’re glad it’s made a difference with drying laundry indoors and that the setup was simpler than expected. It’s also good to know it’s been efficient and reasonably priced to run 🔌

Appreciate the honest note on noise levels too — that kind of detail really matters to people weighing things up 🤫

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hello,

hank you for this — it’s great to hear the service, product quality, and delivery all came together smoothly 🙂

We really appreciate you noticing those details, especially the speed and build quality 🚚

Best wishes,
Elise

Vastaus yritykseltä Devola

9. helmik. 2026

Hi Paul,

Thank you for sharing this — it’s lovely to hear it’s been useful enough that you’ve bought a second one for your daughter 💛

We’re really glad it’s helping with faster laundry drying and keeping condensation under control during winter without needing the windows open ❄️

Best wishes,
Elise

Vastaus yritykseltä Devola

6. helmik. 2026

Hi D,

Thanks so much for this — we’re really pleased to hear how happy you are with them. It’s great that the heaters not only look the part but also make things warmer before you even get there. Remote heating can be such a comfort boost 🔥📱

Best wishes,
Elise

Vastaus yritykseltä Devola

6. helmik. 2026

Hi Anna,

Thanks for sharing this — it’s great to hear how well it’s working for you. Quiet performance makes such a difference, especially indoors, and dehumidifiers pulling that much moisture out can be a real eye‑opener. Glad it’s helping with the washing too 🧺💦

Best wishes,
Elise

Vastaus yritykseltä Devola

6. helmik. 2026

Hi Stuart,

Thank you for the great feedback. It’s good to hear it’s ticking all the boxes — effective, quiet, and easy on the eye. Next‑day delivery is always a bonus too, so we’re glad everything came together smoothly 😌🚚

Best wishes,
Elise

Vastaus yritykseltä Devola

Päivitetty 5. helmik. 2026

Hi Mr. T,

It’s great to hear the heaters have made your conservatory more comfortable — especially in the colder weather ❄️🏡 Lovely to know you found them stylish, well designed, and straightforward to install, with everything needed included.

We really appreciate the suggestion about a wall‑bracket template too. That’s a genuinely helpful point and exactly the kind of practical feedback that makes a difference ✨

Best wishes,
Elise