DestinaHolidays Arvostelua 

Same nonsense as the other reviewers. As soon as I booked my tickets, I got a call saying that they will not confirm the booking unless I pay CAD 400 extra. Cancelled the booking, not using them ever again.

Reply to Destina - If you spend more than 2 seconds actually reading my review it says 'they (i.e. Destina) will not confirm the booking unless I pay CAD 400 extra'.

You can say whatever about your policies since no one can verify it but I still have the initial email that provides booking details.

Booking was easy and quick. And the best price I could find!

Meanwhile the other companies have higher prices Destina Holidays surprised me with a great deal. I hope every time I am traveling I book my tickets with Destina Holidays. That was a good choice.

The quickness of your answer following my request.
The best in the industry.
As long as you keep going that way I will stay a faithfull customer.

Ease of application use.

Although my final review depends on if and when my departure flight actually departs on schedule and if not, how difficult it will be to communicate information with DestinaHolidays for contingencies.

The agent call and reconfirm the information before issuing the tickets. The trip summary is very clear.

Betty was very professional and patient with me. I had several issues credit card related which frustrated me and demonstrated Betty's patience. When necessary she contacted me by phone to assist and confirm.

The only thing that is a nuisance is on a multi sector flight, some flights are operated by another carrier which complicates seat and meal selection.

Thanks for your assistance Betty.

It was simple to book our flight. We received a confirmation phone call which was appreciated.

I booked my ticket last night and received an email asking me to justify my credit card with a photo, a document and proof of identity. I was told that by the time I replied, the price had increased by $250, although on the website I still had the same price for my trip. They were unable to confirm the price or the information. I cancelled my trip. NO CONFIDENCE AT ALL

Normally don’t go through travel agents but found these guys through sky scanner. The communication is prompt, a bit informal, but they are working for you and get the job done. You tell them what you want, and they make it work. If you really have a tricky itinerary, Destina is the place to go. Well done Sumair.

As fast and smooth as possible. Great experience! Thank you!

Smooth and easy booking. Quick confirmation

Easy, great price, great behaviour

Terrible company who does not stand behind the reservations they make. We booked business class flights from TPA - LGW. The return flight was cancelled by British Airways and Destina did not assist us to get back to TPA in business class. We eventually returned to TPA in economy class routing through Miami. We requested a refund for the unused business class ticket and Destina told us to contact the airline. I will never use the company again, and highly recommend that no-one else uses them too. They deserve to go out of business. Not only would British Airways not speak to me re a refund because I did not book directly with them but American Airlines charged me $50 to speak with them about the reservation. Nothing has been resolved.

Got best rate on a plane ticket

Staff actively communicated with me - that's good! But the staff have too strong an accent, so it's not easy to follow what they say.