I rang Danbro a week before I was paid to ask again if my hourly rate was the same as the email sent to me by the agency - This email did not state an umbrella rate at all, I was assured that my hou... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in layman’s terms which is a breath of fresh air. Answered all my questions but was also super fr... Näytä lisää
Yritys on vastannut
Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
Yritys on vastannut
An easy experience setting up contract with them. Easy process, friendly staff, I look forward to a newly built relationship with them across my contractual requirements. Many thanks
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Danbro Umbrella
Yrityksen kirjoittama
Why Choose Danbro Umbrella?
Yrityksen kirjoittama
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Yhteystiedot
Jubilee House, East Beach, FY8 5FT, Lytham, Yhdistynyt kuningaskunta
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,4
Erinomainen
996 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 78 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The service was fast and easy to use
The service was fast and easy to use. The team was kind and I would definitely recommend it to anyone.
9. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Lynn,
Thank you for the review. We're glad you had a good experience with us, and appreciate your recommendation! If there is anyone you know who could benefit from our service, be sure to take advantage of our refer a friend scheme!
Kind Regards,
Charlie @ Danbro
Very helpful staff and my onboarding…
Very helpful staff and my onboarding was dealt with very quickly.
10. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi John,
Many thanks for the review, we're glad to hear we were able to assist with your onboarding.
Kind Regards,
Charlie @ Danbro
All went smoothly
10. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Thank you for the review, Edward.
We're glad your registration went smoothly!
Kind Regards,
Charlie @ Danbro
Really easy process and friendly…
Really easy process and friendly knowledgeable operator thank you - sorry didn’t catch her name
10. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Helen,
Thank you for leaving us a review. I believe you were dealing with Amanda - I'll pass your kind words on to her!
Kind Regards,
Charlie @ Danbro
A friendly concise experience. I was worried about transferring to a…
I was worried about transferring to a new Umbrella company. A solid reply (Billie) with clear and concise instructions. Quick responses.Specific to my query and a friendly email. Billie has dealt with my enquiries with a professional approach that enabled to conclude my query. thank yo u.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Danbro Umbrella
Hi there,
Thank you for your review. We're delighted to hear that Billie was able to resolve your queries!
Kind Regards,
Charlie @ Danbro Umbrella
Quick and efficient
8. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
HI Nicola,
Thank you for the review, we're glad to hear it!
Kind Regards,
Charlie @ Danbro
Service is Easy to use and consultants…
Service is Easy to use and consultants are very professional and knowledgeable
8. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Akin,
Many thanks for the review, we're glad we've been able to assist and you've found our service stress-free.
Kind Regards,
Charlie @ Danbro
Great experience and great team work.
7. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Okechukwu,
Thank you for your review, we're glad to hear you've had a great experience!
Kind Regards,
Charlie @ Danbro
Straightforward - good service - good digital
Simple, great people, very secure with good digital and App.
1. huhtikuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi David,
Thank you for the review. We're glad to hear that you've found our digital systems and processes easy to use, and that our customer service has been to your expectation.
Kind Regards,
Charlie @ Danbro
Vastaus yritykseltä Danbro Umbrella
Hi Anthony,
Thank you for the review, glad we were able to be of assistance!
Kind Regards,
Charlie @ Danbro
Vastaus yritykseltä Danbro Umbrella
Hi Hazlin,
Many thanks for your review.
We're delighted to hear you found our processes straightforward!
Kind Regards,
Charlie @ Danbro
Fantastic Customer Service Team
From the start the team at Danbro provided one of the best support and customer service.
Emails replied to very quickly, going into details about the best way to manage my take home pay and making alterations to accommodate my needs.
I honestly thought a big company like Danbro would have a very slow and impersonal service, I was wrong, response times were like working with a small family run business, quick and the team always spoke to you like they see you everyday.
I have one gripe and that's the use of the apprenticeship levy, which according to the government should be accessible to employees at any time, Danbro put blocks on this even though legally as an employee regardless of the term of contract you should be able to have access to, as you're paying for it...but this doesn't have anything to do with the team but how the company operates.
Overall the team are 5*
Company 3/4* due to the inability to use the apprenticeship levy.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Danbro Umbrella
Hi Aiden,
Many thanks for your review.
We're so happy that you've had such positive experiences with our customer service. While we've grown in size over the years, we have remained a family owned business, and our values of integrity, trust, and personal service have remained. We're delighted to hear that this has been reflected in the experience you've had with us.
I understand your frustrations regarding the apprenticeship levy, however please be assured that this is standard practice for any umbrella company. This is because, as an employment cost, the deduction to pay for the levy is taken from your contracted/assignment rate, rather than your gross pay.
I hope this helps, and we look forward to continuing to work with you.
Kind Regards,
Charlie @ Danbro
Been using Danbro for a number of contracts.
Been using Danbro for a number of repeat contracts as my Umbrella employer through an Agency. Always found staff helpful and any issues quickly resolved.
27. maaliskuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Rosemary,
Many thanks for leaving us a review. We're delighted to hear you've had positive experiences with us across all of your contracts!
Kind Regards,
Charlie @ Danbro
I'm writing this because I have been…
I'm writing this because I have been given an update on how Danbro supports agencies.
I have a better understanding of the process but it has made question about using agencies again.
Overall I have spoken to a helpful person from Danbro ( Sophie) who has been totally understanding and very helpful.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Danbro Umbrella
Hi Lynton,
Thank you for your updated review.
We're glad to hear we have been able to address your concerns regarding deductions.
We completely understand that your take-home pay may be more different from your contracted rate than you expected, however please be assured that we will never deduct more than is necessary/required by HMRC.
We hope that during your time with us, we can provide added value to your contracting career through our benefits and service.
To make the most out of Danbro Umbrella, please do take a look at Danbro Rewards. This is our rewards scheme, which allows you to save at hundreds of retailers, restaurants and travel firms. You will become eligible for this after your first payment. We also provide your insurance cover, and enter our contractors into our Holiday Giveaway prize draw every two months.
We look forward to working with you, and encourage you to reach out if you have any questions. We're here to ensure you get the best possible service for this contract.
Kind Regards,
Charlie @ Danbro
Been forced to switch umbrellas
Been forced to switch umbrellas, so chose Danbro. Took 5 attempts to get through on the phone as it kept ringing off whilst in a queue. Then the guy said I’d need to pay the salary sacrifice into my pension myself rather than it be automatic. All umbrellas would do that he said. Not happy I tried Pay Stream instead and they said it would not work like that. Guess what? I went with PayStream!
26. maaliskuuta 2026
Really good communication and…
Really good communication and documentation was easy to complete.
26. maaliskuuta 2026
Vastaus yritykseltä Danbro Umbrella
Hi Carl,
Many thanks for your review, we're glad our registration process was straightforward!
Kind Regards,
Charlie @ Danbro
Vastaus yritykseltä Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Vastaus yritykseltä Danbro Umbrella
Hi John,
Many thanks for your review!
Kind Regards,
Charlie @ Danbro
Vastaus yritykseltä Danbro Umbrella
Hi Emma,
Thank you for your review, we're glad we were able to make your switchover so easy!
Kind Regards,
Charlie @ Danbro
Professional knowledgeable staff
Wayne called at my preferred time.
Whole process was quick , efficient and professional.
My situation was not straight forward and time pressured but Wayne made the whole experience’effortless’. Subsequent checks and forms easy to access and complete .
17. maaliskuuta 2026
Vastaus yritykseltä Danbro Umbrella
Thank you for leaving us a review, Belinda.
We're glad to hear Wayne and his team made your registration process simple and straightforward. We're delighted to have you onboard!
Kind Regards,
Charlie @ Danbro
Trustpilot-kokemus
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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