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Cyclescheme Arvostelua 

1 429
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is not the first time I have utilised the Cycle to Work scheme. I found both experiences faultless. The scheme has given me the ability to access top quality bikes at a discount due to benefi... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Maantiepyöräily
  2. Henkilöstökonsultointi

Yrityksen kirjoittama

Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(1 429)

291 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Smooth process

Smooth process, no hitches and very happy with my new bike

23. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Alan,

Thank you for leaving a review.

Thank you for your wonderful review! We're so pleased to hear that you had a smooth experience and are very happy with your new bike. We appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Simple and fit for purpose

Simple and fit for purpose. a slick process.

22. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Stephanie,

Thank you for taking the time to leave a review.

We're delighted to hear that our process was simple and perfectly suited your needs. Thank you for your positive feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

What a great idea !

What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow through with it ! I'm delighted with my bike and looking forward to getting out and about .

16. heinäkuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello Philip,

Thank you for taking the time to leave a review.

We are so glad to hear that you are delighted with your new bike and are looking forward to exploring! We understand that life can present unexpected challenges, and we appreciate you choosing us during this time. We wish you many happy adventures.

Kind regards
The team at Cyclescheme

Saanut 3/5 tähteä

Works ok sort of.

Worked fine in that I got the bike through work. But once I had submitted my application the cycle scheme account site becomes some sort of accessories retail site and anytime I wanted to log in to my account I was taken there. When I called their help line he was useless telling me I had to get my company to do something to get me logged in again. I didn’t need to do so. The bike came as expected. So they do the job but don’t bother trying to log in to your account once you submit the application and it’s approved. But if you do need to it could be difficult. Use another scheme if you have a choice.

(Folowing the reply below I'm adding: Thank you for this explanation which clarifies the matter. I don't know why there are no records of my issue as I phoned your number on 3rd July and spoke to someone who obviously did not understand the issue and so could not give an explanation as you have now.
All sorted now anyway thank you.

4. heinäkuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello David,

Thank you for taking the time to leave a review.

Unfortunately, I cannot see any notes on the account regarding the issues you have had, however to try and shed some light on this.

Cyclescheme is hosted on our benefits platform called Extras. Extras contain a lot of the other benefits we offer, however you would have a personal dashboard that holds the benefits you have interacted with/used (in this case Cyclescheme).

When you request a certificate, you are also creating an Extras login, however your employer has chosen to manually approve these logins (which is where the issue/delay would have come from), and why you where told to speak to your employer directly.

I hope that sheds some light on what I believe happened here.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Great experience

Great experience

The whole experience end to end is so easy and hassle free and everything can be done online. Very happy with my new bike

7. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Peter,

Thank you for taking the time to leave a review.

Thank you for your wonderful review! We're so pleased to hear that you found the entire process easy and hassle-free, and that you're very happy with your new bike.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

It was quick and easy

It was quick and easy, I found the bike I wanted easily. The process of getting the voucher and redeeming it with the retailer was seem less.

10. heinäkuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello Ian,

Thank you for taking the time to leave a review.

We're so glad to hear that finding your bike and the entire voucher process was quick and seamless for you. Your positive feedback is truly appreciated!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Great savings using the cycle to work …

Great savings using the cycle to work scheme for employee's and such an easy process to follow.

15. heinäkuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello Dean,

Thank you for taking the time to leave a review.

We're so glad to hear you found our cycle to work scheme beneficial and the process straightforward. We appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

So easy to get through the cycle2work…

So easy to get through the cycle2work scheme system, excellent job

15. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Dave,

Thank you for taking the time to leave a review.

We're so happy to hear our cycle2work scheme was easy to use. Thank you for your kind words!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Super easy to apply

Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.

15. heinäkuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello Lucy,

Thank you for taking the time to leave a review.

We're so happy to hear that you found our application process easy and our communication clear and informative. We appreciate you sharing your positive experience with us!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Clear and easy to use

Clear and easy to use. Speedy as well

14. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Innes,

Thank you for taking the time to leave a review.

We're happy to hear that our product is clear, easy to use, and speedy for you. We appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

SImple and fantastic value

The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!

10. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Kevin,

Thank you for leaving a review.

We are so happy to hear that our process was simple and that our calculator was helpful in finding the perfect bike for your needs. It's wonderful to know you are enjoying your new dark red bike and that it goes like the wind! Thank you for sharing your positive experience with us.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Cycle to Work Scheme

The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.

10. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Andrew,

Thank you for taking

We're so glad to hear that our application process was straightforward for you! It's wonderful to know that you were able to secure your bike of choice at a convenient local retailer for collection and tune-up. We appreciate your positive feedback.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

This is such a great idea

This is such a great idea, really easy to use and gives you a great opportunity to save.

25. kesäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Mason,

Thank you for leaving a review.

We're so happy to hear you find our service easy to use and that it helps you save. Thank you for your wonderful feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Very easy and quick to complete…

Very easy and quick to complete process. Only took a couple of days to approve and then I was able to order new bike. This is my 2nd bike through Cyclescheme, would highly recommend

4. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Karen,

Thank you for taking the time to leave a review.

We're so happy to hear that you found the process easy and quick, and that you're enjoying your second bike through us! Thank you for your kind words and for recommending us.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

easy process and well worth it

It is such an easy process, and well worth it

10. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Armin,

Thank you for taking the time to leave a review.

We're so happy to hear you found the process easy and worthwhile. We truly appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

Move your legs to feel alive

The idea of the scheeme is good, my company gave good information and was quick with the paper work, and the dealer is being very kind.

2. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Jose,

Thank you for leaving a review.

We're so glad to hear that our scheme's concept resonated with you and that our team provided excellent information and prompt paperwork. We appreciate your kind words about our dealer.

Kind regards
The team at Cyclescheme

Saanut 5/5 tähteä

A positive experience, with one thing to flag

Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions.
The delay was on the payment by my company's side, after the certificate was approved. Not anyone's fault really, just slow internal steps, but I ended up being the one following it up, again and again, on my own.
My feedback for Cyclescheme: after approval, that is the moment things can go quiet. A proactive follow-up with the employer at that point would help a lot, so the employee is not left chasing it alone.
Overall: a good scheme, just needs a bit more support at the handover stage, so people don't feel they are pushing it forward by themselves.

6. heinäkuuta 2026
Cyclescheme-logo

Vastaus yritykseltä Cyclescheme

Hello Valeria,

Thank you for taking the time to leave a review.

We truly appreciate your positive feedback regarding our clear process and helpful support. Your suggestion for proactive follow-up with employers/employees after certificate approval is invaluable and we'll pass that forward for you.

Kind regards
The team at Cyclescheme

Saanut 3/5 tähteä

Don't forget delivery

The people behind the scenes were very helpful when helping me resolve first of all requesting a new voucher value and second of all changing shop. However, there are a few pitfalls I found frustrating. When purchasing online with Evans cycles (I gather it would be the same anywhere else), I was purchasing things for myself under the scheme and some things for my wife. There was no mechanism to top up the funds on the order to cover my wifes items meaning I had to make a second order and hence pay two rounds of delivery costs. It's a shame there isn't a mechanism to identify which items on an order should be covered by the voucher such that people buying more can stick to a single order and not multiply up the delivery costs. I also hadn't considered the delivery cost at all when determining my voucher value which meant I had to drop an item off my purchase, so a warning to others not to be as foolish as I was.

18. toukokuuta 2026
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Vastaus yritykseltä Cyclescheme

Hello,

Thank you for taking the time to leave a review.

We are pleased to hear our customer service was able to help you out when needed.

Unfortunately, HMRC/Department for Transport changed the ruling regarding 'top-ups' at the start of 2020 (when scheme limits were removed). This is most likely due to issues regarding 'duel ownership' of the equipment, which goes against the process of it being a Hire agreement.

As Evans cannot identify (via their systems) which items are for you and which are for your wife, it simply stops the transaction from happening to make sure the rules are adhered to. You are able to include the postage cost within the certificate value (in fact we recommend it as you'll save the Tax/NI), but that would only cover your own order.

We hope that at least sheds some light on the process.

Kind regards
The team at Cyclescheme

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