Curo Arvostelua 

Russel Williams fixed my window, he was very efficient and polite, highly recommend great service

I would like to leave a review for Melanie Ben Khadra in mutual swaps. Amazing from start to finish for my swap! Mel was so lovely and we had quite a turbulent time swapping due to my son’s health and she really was there every step of the way. Amazing member of the team! I’ll miss talking to you!! Emily xxx

Sam Westlake from Curo came to replace the fan in my bathroom. He did a tidy job and explained clearly the functions, the differing speeds etc and likely running costs of the fan. He was most helpful and informative. Thanks!

Razvan and Ash from estates team. I live at 15b The Labbott Keynsham Bristol. I come home from work and was so amazed how clean the floors and stairs looks.the guys have done an amazing job.
Thank you.

Completed my first house purchase with Curo, and it's been a straightforward process. Communication has been great, Krystal and Jess have been very helpful and answered any questions I've thrown at them. All round great service and build, highly recommended.

Krystal and Jess have been so lovely and helpful throughout the whole process. They have answered all my (many) queries and made the experience as stressful as possible.

Just like to place a friendly review of appreciation to Barrie for the service, its really makes the difference now and this will save me so much time, very good job done, very profesional and knowledgable all the best, thanks !

Fantastic experience buying my first property. The team made it very easy for me at every step. Antonia and Jess were always there to promptly answer any question and guide me through the entire process, having it all wrapped up pretty quickly.

This is a review for Neil Rogers the resident engagement officer. He has been absolutely exceptional in every way possible. Apart from being extremely professional and reliable its clear he cares about tenants on a human level and goes out of his way to help in whatever way he possibly can. I just want to thank him and acknowledge his hard work and kindness. Ive put today's date but Neil has been supporting me since last year.

Neil Rogers has been:

Easy to talk to.
Listens
Willing to ensure there is a positive result or explanation how to achieve a positive result.

Russell W was brilliant, fixed the window quickly, left everything clean and tidy, professional with a friendly manner

Claude came and replace the broken glass today
He was polite and good customer service

After having had water ingress and damp
in my otherwise lovely CURO flat for some time, I was feeling very down and discouraged. On raising a complaint, I was incredibly grateful to receive fantastic help from CCT Scheduling Manger Emma Harman to address the situation effectively and efficiently.

Emma displayed excellent customer service from the outset and made it clear that she was on board to ensure the root problem was addressed as well as resulting surface issues. As the process got underway, it was really great to know that I had Emma there, championing the works and taking them in hand, checking on progress. She ensured the roofing issue was finally addressed (which involved a considerable amount of scheduling and checking back and forth that works were going smoothly) and that water and damp staining was then properly treated and painted over (shout out to Seb at Cosgrove & Drew for his excellent painting work).

Emma communicated clearly and sympathetically in a timely way and I am really grateful to her. I am absolutely delighted with the work and my home finally feels fresh and healthy again. A huge thank you Emma! 🙏🌺

Barrie from curo came out for my faulty lock and could not fix first time but came back the today and fitted a new locking mechnisim. Very happy with his service.

Krystal and Jess were extremely helpful at every step of the way. Great communication.

Today 14/04/2026 a Curo employee Nathan McMillan performed a Safety Check ad he did a great job. Nathan is a very polite and skilled Curo employee.

Thanks Nathan, you're a STAR!
Richard

I had a great experience working with Antonia and Jess. They were both incredibly kind, supportive, and professional throughout the entire process.

They were always quick to respond to my questions and made everything feel easy and stress-free. I really appreciated how helpful and approachable they were at every step.

Thank you both for your excellent support I would definitely recommend your service to others!

Your employees Kia & Ben, came to my home on 9th April to repair my shower pump, (on the off chance we may be home)
It was originally dated for the 13th, but, we did appreciate them coming on, said date.
They both did a brilliant job, and they were very helpful, and very tidy in their working.

Regards, Mr & Mrs. M. Burr.

Excellent job as always from Danny Nieves! Very happy with our new door - thank you so much!

Melanie with curoechange A great help along the way with all her help with texting calls and all the repairs she is kind considerate and very caring a big thank you