Credit Verify Arvostelua 

Signed up to see my credit score and charged me $1 but a week later they charged my credit card $35 CAD without my consent. When I called to cancel this so called “membership” I apparently signed up for they told me they wouldn’t refund me. Avoid this company they’re scammers and I fell for it.

Without taking my consent and approval they charged me 35 CAD.
That transaction was not validated by me and they are not refunding my money now.
Pathetic service
Highly disappointed

Cant even get into the website to cancel my subscription. Very frustrating. Their operating hours is also very inconvenient. Keep getting charged.

SCAM. For 15 months this company has been charging me monthly $34.95 off my credit card, (total paid is $524.25). I called to find out what this company was and to cancel further charges and request a refund. I was told I would need to speak with a supervisor, and would be called within two days.

Two WEEKS later, no call. I call again today and am told that I could receive a refund of $34.95 only, as "it is a valid charge", and they are "not a scam", and that they help to "prevent scams" lol! If this was a real company, they could see that I have never once used their website to check my credit score for the past 15 months, and additionally, given the sheer amount of people with the same complaint on here, that it is obviously not easily apparent that you may have sign up for a life of payments to CreditVerify- a service I most definitely would not want or need. Please contact me if you are considering legal action as well.

I’ve been getting these charges of 34.95 every month & each time
I try to contact a representative or email i never hear back from anyone. Im tired of this!

I am not even aware that I have been charged for multiple months for a credit monitoring service. I tried to cancel the service online and am asked to call. I tried to call but had to wait forever before the call was dropped.

This is not a shady business. This is a crime and deserve a lawsuit. I will do whatever in my capacity to get my money back. Business like that should not exist in the first place.

The $Charge$ you right after you sign up with them using your email, followed by a really long email saying nothing but at the very bottom: "You are subscribed to our membership with 7 days free trial... " I could have lost so much $ if I didn't go verify their business and reviews online.

Was curious before and I wanted to check it out, totally regret the decision. The 7 day trial is not helpful at all as I tried contacting on my last day but it takes ages for someone to actually answer. Then I was too late.

I have been wondering where my money was going for the past couple of months. I checked my statements and I saw that you guys are charging me 40 dollars every month? For what? Staff parties? Outrageous for a site that checks credit. I am working 6 days a week and the only time I had a phone call was yesterday. I had to wait 2 whole hours till I got tired and made a virtual email just to contact whoever is available. So far you guys owe me more than 120 dollars..

This site deserves a lawsuit. I hope no one else falls for this joke.

I just encountered this website and noticed many people talking about how they have been charged a monthly fee without any notice. I thought it was not the case for me but I just checked my bank statements and same thing! I have been charged $35/month for the past few months (totaled up to $210) without even knowing! Normally companies would always provide an email receipt of a subscription, but I never received any of that during the months this company charged me. Their company ID under POS system is also protected (IDPROTECT.CO). I found out that calling to cancel is an illegal practice in all 50 states, which has been enforced by the FTC since 2018. I think it is also illegal to be only providing all the monthly fee information at the bottom of an email, as that is not considered to be fully transparent and openly informing the consumers that they will be charged with this fee and how the cancellation process works. Although I am in Canada, this company was originally from Santa Monica, California, as their Terms and Conditions state to send them a mail to the Santa Monica location to continue with the cancelling process should phone option not be preferred. I will try to give them a call tomorrow morning and hopefully have my membership cancelled, my card profile removed, my account possibly deleted, and most importantly, a full refund from January until June (~$210).

This company tells you they charge you 1$ to check your credit. (In very fine print) meanwhile they charged me 10$ the first time. I was unable to cancel before the 30$ monthly subscription fee was deducted from my account. I will try to contact them again on Monday and see what they’re going to do. If they don’t reply I’ll be filing a dispute with my bank. Thankfully with all these complaints there’s enough grounds for a class action and my best friend happens to be a corporate lawyer so this could be a very fun time for all of us! Looking forward to hearing from this scam of a company.

i smell class action lawsuit
i can't believe i was charged 40+ dollars per month by this company. and I'm not currently located in Canada so can't call the number. This website is a scam. Avoid.

hey creditverify, by replying to this message you agree to pay me $99999 per month

I have tried since Feb to cancel my account. They either can't find my account or say that it has been canceled. I want my $174 back that I have been charged since then. $34.95 each month.

It is infuriating! Very hard to cancel any subscriptions. The website hasn’t worked on my end yet, so didnt even see what the $1 trial was supposed to show, just errors!

No way to cancel online. Anytime I call, just silence. I’ve sent emails. Left messages. Wasn’t rude in any to be ignored! Starting in April $34.95 has been coming out of my KOHO account. Even have them looking into ways to try to stop payments.

Please, I ask again, cancel my subscription & refund the $105.85 (so far, in just those months!) you have taken from me.

I tried this website on a free trial only to have them charge my credit card. After 3 phone calls of them just hanging up I finally got through to someone only for them to say they were not going to refund my credit card. Only after threatening to call my bank and report them to the better business bureau did they agree to refund. While their services seem good I will never use them for their scammy practice of charging for their “free” trial

Quite a brutal service they run, I don’t ever remember agreeing to sign up for a monthly 40 dollar service. Needed to call to cancel, ridiculous. Would not recommend.

Don't approach this website!! They do not pick up the phone to cancel the subscription! Worst customer service!

I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.

When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.

It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST

6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.