Questionable Billing, Poor Representation
We fired him after one letter. We were billed $6,000 for a single demand‑letter response. We filed a Bar complaint — the Bar didn’t find his billing wrong, but did say we didn’t have to pay his final invoice. That felt like a tacit nod to unreasonable billing.
He billed us for missing his own deadlines — including follow‑ups we had to initiate. We were billed for calls asking why he missed deadlines. He started drafting a negotiation letter we didn’t authorize, and then charged us for “revisions” after we asked him not to proceed that way.
His “free consultation” abruptly turned into surprise billing over 30 minutes. Tasks under 5 minutes were billed as 15‑minute increments at $480/hr. We later hired new counsel who litigated the same issue — and won — for less than what Counts charged for that one draft.
In our experience inefficient, opaque, and disappointing. We would not recommend.