BEWARE OF Steven Galle / Steve Galle CosmicCobra.com
October 19 I spoke with Steven Galle (Steve Gal) Galle.LED about a custom mask that was to be produced for a ball that I have in Orlando. We entered into an agreement about an LED mask that was supposed to be to me by the 24th of October or before.
After agreeing to what I wanted he then took a 200.00 deposit and again assured me I would have my product. He then sent me photos and videos of the product on Instagram where he showed me progress then completion. He asked me for another 200.00 which was agreed upon. I sent him the second transaction of 200.00 and it was supposed to be shipped. I did not hear from him for a couple of days so on Tuesday the 22nd, I sent a couple of messages as I felt something was not right. At 3:38 pm on the 22nd, I was told we were good for the 24th and it was shipped. (That is what "We're good for the 24th means).
I asked for tracking information, also a couple of questions about the mask. Basically asking if the battery was built in, or if there was a cable and what the app did that controlled the lights. My message was ignored. I sent a few more because I was under the impression that maybe he just went black on me and vanished. I kept seeing the messages read but were ignored.
I asked folks on his Instagram if they could please tell me if this had happened before as he had my funds but I never heard from him. Asked how I could get in touch. All I asked was to have my mask, now he refuses to send to me.
In his message (the only response I had since asking for tracking information) he sais
(From Steve Galle) "I was about to ship the mask but found another buyer. You are not a very pleasant person and I don't want you representing my products. Your money has been refunded. Best of luck to you"
Are you kidding? I never was unpleasant, I paid when I was supposed to, all I did was ask for tracking information and he misled me. He never sent like was promised. What was I supposed to do? Not ask people how to get in touch with him to get my product?
He had no intention of ever sending me my mask it seems. Now I have to cancel my event unless he as a "business person" and as a "professional" do what he agreed to in the beginning. I have been nothing but cordial during this whole time. I was patient when his machine broke and he wants to make me look like the bad person? I have all of the screenshots etc as well. I just would like my mask.