Corel Arvostelua 307

meine vorgänger haben schon sehr konstruktive kommentare abgegeben. deshalb schenke ich mir eine wiederholung. tatsache, ich werde nie wieder ein produkt dieser fa. erwerben und allen bekannten dazu raten, ebenso zu verfahren.

Corel stellt mit Programmen wie Corel Draw ein sehr gutes Produkt für Grafikdesigner her. So gut wie das Produkt ist, so schlecht ist leider die Hotline und damit ein Teil der Verwaltung. Schon vor ein paar Jahren bat ich um Hilfe bei einem Programmprobleme. Meine Version des immer noch vertriebenen Programms war etwa vier Jahre alt. Kühle Abfertigung von der Hotline: Für dieses Produkt gäbe es keine Hilfe mehr.
Aber seit längerer Zeit flammen beim Einschalten des Rechners immer wieder Update-Angebote von Corel auf dem Bildschirm unten rechts auf. Reine Werbung und nicht erwünscht. Weil diese Werbung mit Einstellungen nicht weg zu bekommen sind, Anfrage bei der Corel-Hotline. Hier wurden Wege aufgezeichnet, die mit Windows gar nicht nachvollziehbar waren. Nicht sehr gut angekommen wurde die Bitte an die Hotline, die Beratungsaufgabe an einen anderen Sachbearbeiter zu übertragen. Das war vermutlich zu viel, wenn jemand vor Überheblichkeit strotzt: Der Fall wurde geschlossen. Wohlgemerkt es ging nicht um ein Problem, sondern um unerwünschte Werbebotschaften für die Corel vermutlich verbotenerweise den Weg über Updates auf den Rechner nutzt. Für eine solche Handlungsweise ist selbst ein Stern noch zu viel.

Coreldraw is a fantastic program that i've been using sice version 2.0. So very very long ...

The only problem I have with Coreldraw is that, everytime a buy a new PC (what happens every 3 years), it's NOT possible to install the software without problems because the software states that my copy is allready installed and assumes I use an illigal version. So I need to verify by senthing the team an e-mail that takes FOREVER to get answered and then they ask for proof of payment for a product that I bought many years ago. This is simple NOT acceptable and very poor costumer service for someone who has been buying their software for over 20 years. Worst of all ... I've been waiting to get back to work for over 10 days ...

I bought PhotoMirage, which is a simple application that lets you sort of animate static images. The app randomly crashes and the tools are not very precise but the worst thing about it is that the software comes with an installer that installs 2 system services, that run nonstop and use your resources to .... SERVE YOU DESKTOP ADS. Yeah and since these services are used for software activation also, you have to have them running. You can manually disable the ads if you dig in the app's settings but WHO THE FK has the audacity to put desktop ads for a paid application? Even if you disable the ads in the software, the service wont stop running. Not buying anything from this awful company again.

Diabolical customer service. I have dealt with Corel now on around 4 occasions for various reasons including software slowdowns, upgrade offers and license issues. I say "dealt with them" very loosely as they never actually reply! I have had more contact with their automated responses than I have with anything else. Constant chaser emails asking me if their resolution was acceptable and if I do not respond my ticket will be closed - yet I never actually receive a single email with a resolution. They effectively do not have a support team. This last interaction I had was the last straw and the reason I am writing this review. I responded, yet again, to my support chaser - as it requested within the email - and 30 seconds later got another auto response saying that their support email is no longer serviced.

I have quite literally never had a positive outcome when trying to deal with Corel.

So be warned, if anything at all goes wrong with your install, you will have no-one to help you at Corel. How they are still in business I will never know. There are so many other software options out there now that it is beggars belief they are still here.

Absolutely HORRIBLE customer support. I contacted Corel through their online chat with a basic question about their subscription service: Is there a monthly billing option (Adobe has this), and what is the cost?

The person on the chat first asked me to hold while they check and then came back to say that they would have to put in a support ticket (!!).

That was over a week ago. It took over a WEEK for Corel Support to contact me in response to my chat question and not only did the "Support Engineer" not know what my inquiry was, but he also didn't know what country I was in.

My company has been using Corel products for decades and we should receive priority support per our professional maintenance plan. Their support absolutely pales in comparison to Adobe's.

Over 2 and a half hours and still no return email, just need a link to download a product we bought??? This is crazy

A truly dreadful company. Firstly, there are endless pop-ups - a large number a month. More importantly, I bought Paintshop Pro 2019 outright on the basis (as an amateur) I would be safe for a number of years against having to buy again. Lo and behold, I upgrade my Desktop to Windows 11, and I am told "on the first update, p/shop pro wont work, why not buy P/Shop Pro 2021?" Disgraceful, and in my opinion, verging on dishonest. Steer well away from anything Corel is my advice.

Bought Corel Draw Standard 2021 because I thought it would give me the same features as the bare bones Corel Draw I bought in 2019. Boy was I wrong. I can't even set up the desktop like I want it, nor can I import my desktop from my previous Corel version. And Corel doesn't even provide a user's manual for Standard. The only manual refers to the full program and it's an exercise in frustration to try to use that manual for Standard. I've been using CorelDraw since 1991 but I think that I'm done with the company now.

Sorry I bought this product.

Bought Corel Painter 2022 on Black Friday offer price. Installed but kept failing to connect to internet server error therefore couldn’t register and so wouldn’t even open. I have 35 years experience with computers and soon realised there was nothing wrong with my brand new Windows 11 machine. Contacted Corel they faffed around then wanted a full transcript of everything on my computer which is used for criminals and sex offenders so I refused. I have nothing odd or pirated on my machine. I sent six emails and only got one reply. Eventually got so frustrated I asked for my money back, and was getting nowhere until I contacted PayPal, then got a refund within four hours. Even the trial version I found out comes up with the same error. I’ve used Painter for 20 years, never had such problems. Finally Corel never gave me an apology and the program still fails to work. Five star for PayPal, one or less for Corel. Postscript- I even ran it in Windows 11 Sandbox in case another app was interfering, it STILL DIDN’T WORK.

bruikbaar product, maar waarom die pop-ups? een verschrikking, zonder enige mogelijkheid om ze af te zetten.

My Son purchased Painter 2022 for Uni 3 weeks ago - product wont register with a prompt to contact Corel - 20+ emails, 6 support tickets, 5 Chats and 6 Lengthy on hold calles - 5+ promises from Indian Call Centre to get somebody to help and nothing - even emailed the CEO Christa Quarles and the VP of Products Gerard metrailler as a final resort - christa.quarles / gerard.metrailler at corel.com

I love Corel products have used for 30+ years but this is beyond poor service - they dont care ..

If I could leave a -37 review, I would. I have used Corel since 1996 & this experience has me thinking a move to Illustrator would be the right thing. My subscription expired so I purchased it. I received the same serial number which won't be accepted so it won't allow me to use the software which I've paid for. We are on day 4 of calling, emailing, chat support with no resolve. I call and get hung up on. I chat & I've reached the wrong department who has to continue through email. I've received ONE email. I've had at least 6 trouble tickets submitted and only received one email response which asked a very vague question to which I replied and never received an answer.

Same as other users, i made the mistake of buying a corel product which in itself is not bad but you get the annoying pop-ups every day. I do not recommend!

Ein Stern ist noch zu viel !
Es ist faktisch niemand erreichbar.Werder über die angegebene Telefon Nr. und auch nicht per Mail.Das ist Kunden Support gleich Null.
Habe Versucht PaintShop Pro ein Update zu erwerben.

Buyer beware. The product itself is decent but the service is frustrating and unprofessional. They have built-in a program that will put pop-up ads on your computer EVERY day. There is no option to shut it off either. I contacted them through their website support chat first where the representative was rude and unhelpful and informed me that a ticket was submitted and I would receive an immediate email response. I have yet to receive a response. I tried to call twice now and each time I have been on hold for over 30 minutes. The first time I got frustrated and hung up, the next time they picked up and disconnected the call. I tried to submit a support ticket through the website and have not heard back. I am about ready to uninstall the program and be done with it all. I do not feel it's okay for them to hijack my computer and throw up ads for every single product they have without the ability for me to choose to turn them off. The lack of response from them and the process to get a resolution is unacceptable. I will never purchase another product from this company.

Made the mistake of buying a bundle of Corel products from Humble Bundle (great site btw!) At least I didn't pay much. BUT WOW! Corel's persistent and horribly aggressive marketing is borderline harassment. Every installed product by default pops up a desktop ad DAILY and loads into an ad screen, AND exits with an ad. UNBELIEVABLE! You can turn some of this off but if you buy the software, you shouldn't have to. Why don't you work on creating great software, not how to harass and upset your customers with a constant bombardment of ads. I may have been interested to purchase an upgraded version if the advertising was not soooo aggressive. At this point I'm about ready to uninstall and never look back.

COREL. This company is an absolute nuisance and a menace for bombarding you with unwanted ads. Buy one of their products and from that point on they abuse your privacy with pop-up ads for their products. Asking them to respect your privacy makes not the least difference; they continue to be arrogant with the adds. Other companies respect your privacy. Companies such as Corel that relentlessly send out unwanted ads to private individuals who have been stupid enough to buy their product should be banned from the internet. Ask anyone who has bought a Corel product and they will tell you exactly the same, unwanted ads are the norm with Corel. There are a growing number of people I hear from who say the same thing; the ads are a menace and they would never buy from Corel again on account of this.

Con mia moglie siamo clienti di Corel da più di 10 anni. Tra Coreldraw e Painter, Paint Shop Pro e Video Studio i nostri pc hanno sempre avuto i loro programmi installati. Ora abbiamo avuto un problema con un servizio che hanno scelto per gestire i loro pagamenti e che ha prima bloccato e dopo sbloccato uno dei nostri due accont Corel per verifiche, non senza ulteriori problemi e disagi che abbiamo subito senza averne la responsabilità e che non sono stati risolti e ci lasciano per questo motivo sfiduciati. Nonostante sia avvenuto lo sblocco dell'account e abbia potuto effettuare il pagamento per un acquisto successivo, questo risulta completato con successo ma ancora acquistabile e presenta un problema nella fase di scaricamento: non solo non funziona ma non parte neppure e forse non lo farà mai. Mia moglie ha scritto più volte al supporto tecnico, ha avuto chat dal sito, ha provato a telefonare al numero indicato nella pagina dell'assistenza e risulta essere stranamente non loro ma della Tim. Insistendo è riuscita ad aprire una pratica e dal supporto avanzato avremmo dovuto ricevere notizie a breve. Non è stato così e non è stato inviato neanche il link per cui ci è stato detto che era stata fatta la richiesta in modo da scaricare il prodotto manualmente. Sono sempre gentili, non risolvono nulla. Dopo aver più volte mandato la prova di acquisto e la schermata del problema e spiegato di aver disinstallato e reinstallato cancellando tutte le cartelle e i file temporanei, allora ci hanno chiesto se avessimo riavviato proprio come se non avessimo mai scritto!

CorelDRAW 2021 crashed two weeks ago and I am still waiting for help from Tech Support. I got an email from Paul Garcia ages ago about sending information about my computer, which I did. A live Chat appointment and a remote access attempt to restore the program but now I can't get a reply from Corel at all.